Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

I won an Expired Auction domain, but my order was cancelled because the original owner renewed. How did this happen?


The original registrant normally has a Renewal Grace Period of 40 days to renew even if the domain is won in our Expired Domain Auctions. If the domain is renewed within that grace period, the Expired Auction order will be cancelled and the payment will be refunded.

We understand other registrars have different policies, but we like to be fair to both parties. We give the original owner a full 40 days to recover their domain, in case they overlooked it.



Share and Get $5

Learn about our easy-to-use referral program that provides nothing but value.

Still Require Assistance?

Check out our resources

Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
Chat Online
Chat Online0