The Account Info Whois Verification email, along with the similar Contact Record Whois Verification email, are part of a new ICANN (the Internet Corporation of Names and Numbers) requirement. The requirement came into effect when we signed the ICANN 2013 Registrar Accreditation Agreement (RAA). Basically, if you have one or more generic top-level domains (gTLDs) such as .COM registered in your Dynadot account, you are required to verify your account information.*

You will receive this Account Info Whois Verification email when you:

• register a gTLD for the first time
• edit your account info and you have gTLDs registered in your account

If you need to verify your account information, you will receive a notification in your account in addition to the Account Info Whois Verification email. When you go to the notifications area in your account, you will see that you need to verify your account information (if you have recently updated or added any Whois contact records attached to any gTLDs, you will also see them listed here as needing verification as you can see in the first row of this example):

gTLD Whois Verification in Dynadot Account Notifications

NOTE: The Account Info Whois Verification email may take some time to send out. If you have updated your email address, the email will be sent to your new email address.

*Find out how your account information is different from your contact record(s).