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DNS settings for Squarespace

Posted By k_l_washington_us

3/5/2016 10:35

Using the instructions supplied by Squarespace, you will be tempted to include the A records in the Subdomain section. WRONG! If you do this, your settings will be rejected and you will get an error message complaining about the @ sign.

What worked for me:

Under the Domain Records area:
Do NOT include a Forward instruction - even though Dynadot says to
(Maybe there's a good reason for the Forward, but the Squarespace person I talked to didn't seem to think so.)
DO define four A records using @ signs and the IP addresses supplied by Squarespace
(They are 198.185.159.144, 198.185.159.145, 198.49.23.144, 198.49.23.145)

Under the Subdomain area:
Define the first CNAME using the unique code supplied by Squarespace
Define the second CNAME using ext-cust.squarespace.com (NOT ext.squarespace.com like Dynadot says)

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Posted By teamdynadot

3/5/2016 16:30

Thanks for the update, we'll look into this.

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Posted By t_k_petersham_us

9/15/2021 15:35

This does not work.

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teamdynadot replied t_k_petersham_us :9/16/2021 20:34

Can you confirm what you are trying to set up please? We will look into it specifically.

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Posted By e_d_fes_ma

9/20/2021 09:08

https://www.loom.com/share/a8e9e2018988448b9d6eaaf1808dde34

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teamdynadot replied e_d_fes_ma :9/22/2021 22:41

Hi, sorry I don't speak your language. Providing I'm understanding correctly, CNAME and MX can't be added for the same name together. https://www.dynadot.com/community/help/question/CNAME-with-MX
There is a workaround you can try.
https://www.dynadot.com/community/help/question/create-CNAME

You don't need to follow the workaround anymore since the domain is using name servers, and you can add the CNAME and MX with your server provider in this case.

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k_l_washington_us replied teamdynadot :5/29/2023 15:51

Sorry, I mentally archived this since my immediate problem was solved. I know less about this now, seven years later, than I did then, And now is surely different than it was even when I neglected to respond to this so many months ago.

I described it as best I could at the time and hoped expert minds could make sense of it. Thanks to all for looking at it.

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