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Forums -> Payment Issues -> Prepaid $9.50 yet my balance is $0.25
w_b_glasgow_gb posted:
0
Hi

I prepaid $9.50 into my account to rebuy my domain because it was disabled. My current prepaid balance is $0.25 and my domain is still disabled.

The payment method was Moneybookers.

Any help please?


[This post has been edited by w_b_glasgow_gb on Oct 12, 2009 8:13am.]
ReplyQuote10/12/2009 08:13
teamdynadot posted:
You still need to repay the reversal for the other domain in your account.  Once you do that, we will re-enable your domains.
ReplyQuote10/12/2009 09:28
Ah I see.

Is there any way I could cancel that domain and keep the .org?


[This post has been edited by w_b_glasgow_gb on Oct 12, 2009 10:09am.]
ReplyQuote10/12/2009 10:07
teamdynadot posted:
Sorry, that isn't possible.  We can't delete the domain at this point and the Central Registry has already charged us, so you will also need to repay the reversal for that domain.
ReplyQuote10/12/2009 18:02
Ok I have payed the rest that is owed via PayPal.


[This post has been edited by w_b_glasgow_gb on Oct 13, 2009 11:59am.]
ReplyQuote10/13/2009 11:59
Hello ?
ReplyQuote10/13/2009 17:53
teamdynadot posted:
Considering the previous payment reversals were Paypal payments, could you please verify your identity first?
ReplyQuote10/14/2009 10:02
Im only 15 and my bank dosent allow me to open an account. And I wont be using the .info domain any way as I dotn have use for it.


[This post has been edited by w_b_glasgow_gb on Oct 14, 2009 11:46am.]
ReplyQuote10/14/2009 11:43
teamdynadot posted:
I'm sorry, but as mentioned before, we cannot delete the .info domain.  We will not be enabling any of your domains until all of them have been fully paid for.
ReplyQuote10/15/2009 11:41
Both of them have been fully payed for..
ReplyQuote10/15/2009 11:43
???
ReplyQuote10/16/2009 19:12