Forum

Hi

I prepaid $9.50 into my account to rebuy my domain because it was disabled. My current prepaid balance is $0.25 and my domain is still disabled.

The payment method was Moneybookers.

Any help please?


[This post has been edited by w_b_glasgow_gb on Oct 12, 2009 8:13am.]

You still need to repay the reversal for the other domain in your account.  Once you do that, we will re-enable your domains.

Ah I see.

Is there any way I could cancel that domain and keep the .org?


[This post has been edited by w_b_glasgow_gb on Oct 12, 2009 10:09am.]

Sorry, that isn't possible.  We can't delete the domain at this point and the Central Registry has already charged us, so you will also need to repay the reversal for that domain.

Ok I have payed the rest that is owed via PayPal.


[This post has been edited by w_b_glasgow_gb on Oct 13, 2009 11:59am.]

Hello ?

Considering the previous payment reversals were Paypal payments, could you please verify your identity first?

Im only 15 and my bank dosent allow me to open an account. And I wont be using the .info domain any way as I dotn have use for it.


[This post has been edited by w_b_glasgow_gb on Oct 14, 2009 11:46am.]

I'm sorry, but as mentioned before, we cannot delete the .info domain.  We will not be enabling any of your domains until all of them have been fully paid for.

Both of them have been fully payed for..

???