Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
credit card problem (or not?)
Posted By dwk
9/25/2007 04:28
Hi,

When using the domain auto-renewal feature, I received an email saying that there was a credit card problem (!!) and my order was held, shortly followed by an email stating that my order had _acually_ completed successfully.

Have I discovered a bug in the Dynadot billing system? Which email should I believe?
Reply Quote
9/25/2007 15:26
We had a payment processing error the first time we processed your order. But it was re-processed, and your auto-renew order successfully completed.
Reply Quote