Dynadot Help
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Why is Dynadot asking me to send in identification?

To minimize fraud, we sometimes ask our customers to provide additional verification. However rest assured Dynadot takes your security and your documents’ security very seriously. Please see below to review our efforts:

PCI level 1 compliance: We adhere to the best practices and standards defined and outlined by the PCI Security Standards Council. This level of comprehensive security has been outlined by American Express, Discover, JCB International, MasterCard, Visa Inc, and others through the PCI security counsel.

Limit access: The documents you submit are not exposed to all employees at Dynadot. Rather, only those whom need to see the documents have 2FA access.

Responsible retention and deletion: Your data is never sold, leased, saved elsewhere for any reason. We also automate our deletion process, so your documents are not stored indefinitely or for longer than needed.

GDPR: Dynadot adheres to the General Data Protection Regulation (GDPR) guidelines set forth by the European Union.

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