Spam Policy

Dynadot does not allow its services to be used for the transmission of spam. If you have received spam, please submit a spam complaint here.

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Note: Your complaint may be used as evidence in any legal action against the alleged spammer.

What is spam?

"Spam" is email that is both unsolicited and bulk. Unsolicited means that the recipient has not granted permission for the message to be sent. Bulk means that basically the same message has been sent to many people.

An email that is unsolicited but not bulk is fine, such as asking about a product before buying it. An email that is bulk but not unsolicited is fine, such as sending a newsletter. But sending an email that is both unsolicited and bulk is spamming.

What will happen to my account if I send spam?

If we receive any complaints about your domain being used to send spam, we will promptly start an investigation. If we determine that spam was sent using your domain, we will cancel your domain. You will no longer be able to control the name servers for your domain, and instead a Dynadot "domain cancelled for spam abuse" page will appear in its place. You will not receive a refund or credit.

Subpoena Policy

Dynadot, LLC will not release customer information or account information without the express permission of the customer or when required by law. Subpoena Policy

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