Dynadot takes all abuse complaints seriously, and we will make every effort to investigate each complaint submitted to us. Due to the volume of complaints, we may only respond back if we require more information from you.
Upon receiving a valid and complete, written complaint, we will open an investigation into the matter and if necessary, take action against the account perpetuating the abuse. Listed below is a general outline of what information we require in order to process your complaint. Failure to submit required evidence needed to investigate your complaint may result in delays. Please be thorough when you submit your complaint to us.
Spam is email that is both unsolicited and sent in bulk. You can submit a Spam Complaint on our Spam Policy page.
Phishing is when someone tries to obtain sensitive information such as usernames, passwords, and/or financial data by pretending to be a trustworthy entity such as a bank or a payment website. Please send us URLs, screenshots, and any other information to us at email@example.com.
Copyright infringement is when someone uses a copyrighted work without the copyright holder's permission except for cases of Fair Use. You can submit a Copyright Complaint on our Copyright Policy page.
Trademark infringement is when someone uses a protected trademark, a service mark, or something that may be similar to a protected mark which can cause confusion in the average consumer. Please send us URLs, screenshots, and any other information to us at firstname.lastname@example.org.
Fake WHOIS is when the WHOIS data for a registered domain name is either invalid or is accurate contact data that is being used without the listed person's permission (stolen personal data). Please include the offending domain(s), a copy of the WHOIS, and any other information to us at email@example.com.
Child pornography is material that exploits children for the sole purpose of sexual gratification. Please send us URLs and any other information to us at firstname.lastname@example.org. You may also wish to notify the National Center for Missing & Exploited Children, so they can start their own investigation.
Other Types of Abuse
If you believe someone is using our services to scam, hack, or defraud another, please send us URLs, screenshots, police reports, and any other important information to us at email@example.com.