Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
Successfully saved! You can find all your saved articles at Dynadot Help > Saved Articles.


  • How do I set up an email address for my domain?

    There are a couple of options when it comes to setting up email addresses for your domain. Choosing the right option really depends on how you're planning to use your domain email and how much you want to spend.1. Email ForwardingEach domain registered at Dynadot comes with up to 10 free domain email addresses that you can set up with our email forwarding service. Email forwarding allows you to receive email to an address on your domain name, for example [email protected]. The email is then forwarded to an existing email such as your Gmail, Yahoo, Hotmail, or another service. This option is free, but the main drawback is that you can't respond with your domain email address, you can only receive messages. There are also a few additional limitations to our email forwarding service.2. Email ServiceOur Email plan offers you unlimited email accounts for your domain and you're able to both send and receive messages with your domain email address. Our Email service features a custom built control panel, but you can also choose to set up your email with any email client. This allows you the ability to check your email from anywhere - including your phone or tablet! This option isn't free, but it's cheap - only $20/year! How do I set up email forwarding?How do I create domain email addresses in my Email plan?

  • What happens if my Logo plan expires?

    If your Pro Logo Builder expires, as it's linked to your domain, unfortunately it will be downgraded to Free plan which only supports 1 logo and limited functions. Please renew both your domain and upgrading your logo builder plan.

  • What is a Logo Builder?

    A Logo Builder is a product that allows anyone to build a Logo with no coding experience. Now, anyone can build a Logo. Dynadot is excited to offer customers an easy-to-use Logo Builder product. With our Logo Builder, you can provide suggestions to our AI Logo builder and it will create options for your perfect Logo! We offer many tools and a variety of plans to meet any budget - including a free plan to get you started! Our Pro plan offers users unlimited logos and other tools such as adding your favourites, and more. Visit our Logo Builder page for more information.

  • How do I purchase an SSL certificate?

    Dynadot is an official reseller of Alpha SSL certificates and offers both regular and wildcard SSL to help secure your website. To order an SSL certificate with us, please follow the steps below: Navigate to the SSL page. Click on the "Get Alpha SSL" or "Get Wildcard SSL" button depending on the type of SSL certificate you would like to purchase. Enter your Certificate Signing Request (CSR) in the provided section (You can visit Alpha SSL's website for more information on how to generate a CSR). Select the type of validation you'd prefer, then click on the "Submit" button. Make sure everything looks okay, click on the "ADD TO CART" button. The item will be added to your shopping cart at the top of the page. To checkout, click on the shopping cart and then click on the "Checkout" button. Our system will take you through the check out process to submit your order. Once your SSL order has completed, you will be able to find your SSL certificate in your Dynadot account. You will also need to install it on your website.

  • Do you offer SSL certificates?

    Yes, we are an official reseller of Alpha SSL certificates and offer both regular and wildcard SSL to help secure your website. You can find out more and order your SSL certification on our SSL page.Here are some benefits of Alpha SSL: Compatible with 99% of web browsers. Recognized by all popular mobile devices. Uses chained root certificates, which are more secure than single root certificates. Meets National Institute of Standards & Technology (NIST) recommendation to use 2048 bit keys. Second oldest Certificate Authority in existence. SSL stands for Secure Sockets Layer. An SSL certificate helps keep your website secure by encrypting communication between your server and your customer's browser. This is especially important for e-commerce websites. The easiest way to tell if a website uses SSL is if it has "https" instead of just "http" in its link (you'll notice Dynadot has https).

  • How do I create a custom email address that matches my domain name?

    Having a custom email address that matches your domain name adds professionalism and credibility to your online presence. We provide 2 ways to create your domain email address. Dynadot Email Plan As of Feb 1st, 2023, Dynadot offers a free single email address as well as a free website builder to each domain registered or transfered to us. During the checkout, you will see those free add-ons where you can create your domain email address using our Free version email plan. Or you can do it later after registering your domain name. Looking to create multiple email addresses for your domain? Upgrade to our Pro email plan to enjoy unlimited email address creation! Email Forwarding Another way is to set up email forwarding. Email forwarding comes free with all domains with Dynadot. It allows you to create "[email protected]" and forward it to another email address such as Gmail, Yahoo, Hotmail, etc. The drawback of using email forwarding is that you cannot respond with your "[email protected]" email address. Learn more about Dynadot Email Plan How do I upgrade my free email hosting to Pro plan? How do I set my domain to your Email Hosting?

  • How do I create a new Website Builder?

    To create a new Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Add New Website" button. Either link an existing domain currently in your Dynadot account or search a new domain name. Add to cart and checkout. Upon order completion, you can choose the template you want to use. A new browser tab will load the template. You can now start editing!Please note: A web builder must be connected to your Dynadot domain.

  • What is a Website Builder?

    A Website Builder is a product that allows anyone to build a website with no coding experience. Before the Website Builder, building a website required some technical knowledge. Now, anyone can build a website.Dynadot is excited to offer customers an easy-to-use Website Builder product. With our Website Builder, you can drag and drop your way to a beautiful website! We offer many tools and a variety of plans to meet any budget - including a free plan to get you started!Our Pro plan offers users unlimited pages and other tools such as an e-commerce shopping cart, and more. Visit our Website Builder plan page for more information.

  • What is your Website Builder shopping cart?

    Our Website Builder shopping cart is a built-in e-commerce solution that is perfect for businesses who want to start their online store with ease. Our shopping cart is available through our Pro plan, which also offers businesses unlimited pages, SEO tools, mobile optimization, and more.Our shopping cart makes it easy to add and manage products, keep track of orders and shipping, and it even automatically sends custom order notifications to customers. Check out our shopping cart FAQs to find out more!

  • What are your Website Builder plans and prices?

    We offer two Website Builder plans: Free & Pro ($20/year). You can find out a little more about each plan by visiting our Website Builder Pro plan.

Still Require Assistance?

Check out our resources
Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0