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Website Builder Shopping Cart

  • What is the difference between refunding an order and cancelling an order in your Website Builder shopping cart?

    Our Website Builder shopping cart makes it easy to manage orders from your online store. The shopping cart is available with our Website Builder Business plan. Cancelling an order can only be done before the product is shipped or "fulfilled" as our system calls it. Cancelling an order will automatically refund the customer in the full amount - including any shipping or taxes paid. Refunding an order is really more like returning an order. You can only use our refund tool after an order has been shipped or fulfilled. This tool allows you to refund part of an order (cancelling an order only refunds the full amount). For example, if someone ordered two products, but only wanted to return one, you could refund them for the product they are returning only. Our system also gives the choice whether or not to refund the shipping. How do I view my orders? How do I cancelled an order? How do I refund an order?

  • How do I get the shopping cart function in my Website Builder?

    Our built-in e-commerce shopping cart is only available with our Website Builder's Business plan. Our shopping cart allows you to sell products and services with ease and our business plan also includes custom email and other great tools. To get access to our shopping cart, you simply need to purchase our business plan or upgrade an existing website builder to it. How to Get Started with a New Website Builder Business Plan Go to our Website Builder plans page. Select the "Business plan" option and click the "Select" button. Choose the template that you want to use and click on it. All of our templates are fully customizable, so any template you choose can be turned into the beautiful website of your dreams. You should see your Website Builder Business plan in our shopping cart. You can use the drop down to ensure you have selected the plan you want. If you have not already, our system will prompt you to sign in or create a Dynadot account (don't worry - it's free!). Once you've signed in, you can enter in your chosen payment method and click "Submit Order". Once your order is complete, you will be able to use our shopping cart function, along with other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box. How to Upgrade Your Website Builder to a Business Plan Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "upgrade" button next to the website builder you want to upgrade. The upgrade has now been added to your cart. Click on our shopping cart icon at the top of the page to check out. You can use the drop down menu to select the plan you want to upgrade to. If you already have a Pro plan with us, your upgrade will be pro-rated. Follow the steps to complete your purchase. Once your order has completed, you'll have access to our shopping cart feature as well as other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box.

  • How do I add different options or variants of the same product to my Website Builder shopping cart?

    Our Website Builder shopping cart makes it easy to sell different forms of the same product. For example, you can add different sizes and colors for a t-shirt. You can add this to your product from within our shopping cart editor in our variants section. To add options and variants to your product: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Select the "Inventory" tab and select the product you want to add a variant to or click on "Add Product" to add a new product. Under the variants section, you will see two options: Add Option and Add Variant. Before you can add a variant of your product, you must first add an option. In the example above, you would need to add color as your option. Click the "Add Option" button and enter the option you want to add and the default value. Once you click save, the option you added will show along the top row along with the product's SKU, Price, Stock, Weight, Dimensions, and whether it's hidden or visible. Once you've added your product options, click on "Add Variant". This will create another product row where you can adjust the options available. For example, the top row can represent a red t-shirt and the next row down can represent a white t-shirt. To adjust the options for your variant, click on the Edit button or to delete it, click the trash button. Click the "Save" button on the top left on the screen to finalize your changes. To view your options on the product page: From within your Website Builder editor, go to your product page. Hover over your product and click "Open Product". You should now see your options on this page in a drop down menu. What is the difference between a variant and an option in our Website Builder shopping cart editor?

  • What is your Website Builder shopping cart?

    Our Website Builder shopping cart is a built-in e-commerce solution that is perfect for businesses who want to start their online store with ease. Our shopping cart is available through our Pro plan, which also offers businesses unlimited pages, SEO tools, mobile optimization, and more. Our shopping cart makes it easy to add and manage products, keep track of orders and shipping, and it even automatically sends custom order notifications to customers. Check out our shopping cart FAQs to find out more!

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