Name Server Settings
- Why is my website offline?
There are many reasons why you may not be able to see your website. The majority of these reasons fall into these four categories: If you recently set your name servers, your settings may not have propagated yet. You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error. The website or the old name server settings for your domain are cached. If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache (click on "cache" above for more information & browser instructions). Your web host has not set up their name servers to handle web requests for your domain yet. We recommend contacting your web host about the issue. You have ordered a web hosting package for a domain name from us, but did not register the actual domain name. If you ordered either VPS Hosting or Email Hosting from us, but did not register the domain name at any domain registrar, you will not be able to see your website until you register the actual domain name. When you order VPS or Email Hosting from us, there is a place to enter the domain name the hosting is for. Entering the domain name here does not register it for you. You must already own the domain or register it at the same time. You need both the domain name and a web hosting plan to build a website. Basically, a domain name is like a mailing address while a web hosting plan provides the actual land space or "lot" at that address. You need both to get your website online.
- How do I set up email forwarding?
Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, email@example.com. The email is forwarded to an existing email such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to your domain name(s) and then click on the "Name Servers" icon. Click on the "Email Forwarding" tab. Select the radio button next to the "Specify email aliases and forward them to already existing email addresses" option. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as firstname.lastname@example.org, only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. Click on the "Save Email Settings" button to save your changes. You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Business Plan.
- How can I remove or disable domain forwarding?
You must update your settings to remove or disable domain forwarding. For example, you can change your settings to our domain parking feature or set name servers, and they will override domain forwarding.
- How do I create a CNAME?
A CNAME record is short-hand for Canonical Name record, which allows you to assign a domain or subdomain to another address or hostname. CNAME records should only be used if you can't use an A record. To create a CNAME, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Under the "Domain Record (required)" field, select "Forward" as the type and enter "http://www.yourdomainname.com" as the "Target Host". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter the CNAME record given to you. Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown here: Advanced Dynadot DNS Example Please be aware that it might take some time for your changes to propagate. A CNAME may be necessary for your domain to work with the following: Blogger, Blogspot, TypePad, iweb, MobileMe, zenfolio, ning.
- Are there limits to email forwarding?
Yes, there are a couple of different limits to our email forwarding: You can specify up to 10 domain emails to be forwarded. We will forward up to 500 emails per day for your domain name. Any emails above that limit will not be accepted by our email forwarding server. The email will either bounce or be delayed until you are under your 500 email limit again. You cannot respond using your domain email address as this is only a forwarding service, meaning you can only receive emails to your domain email address. You can only use our email forwarding if you are using our name servers. If you are using someone else's name servers, you will need to set up your email forwarding settings on those name servers. Want access to unlimited email addresses for your domain without any limits? Check out our Email Hosting or Website Builder Business Plan.
- How do I register my own name servers (glue records)?
To create your own name servers for a domain registered at Dynadot, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Click on the blue "Register a domain name server" link. Enter the host name (ns1.mydomain.com, for example) in the text box labeled "Host Name". Enter the IP address for the name server in the text box labeled "IP Address". Click on the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address (except .WS domains do not support IPv6 addresses). You can also set multiple IP addresses. Also, please remember to configure your name servers with the corresponding A records. Glue records associate a hostname with an IP address. They are needed when you want to set your domain's name servers to a hostname that is a subdomain of your domain.
- Can I set up email forwarding if I am using stealth forwarding?
Yes! Stealth forwarding is completely separate from our email forwarding; the two do not have any affect on each other. For this reason, setting up your 10 free email aliases is no different whether you're using our name servers, forwarding your domain, or stealth forwarding your domain. Our email forwarding allows you to set up to 10 email addresses on your domain name, for example, email@example.com. You can then have any email sent to your domain email addresses forwarded to an existing email address such as your Gmail, Yahoo, Hotmail, or other email. Since the email is being forwarded, you cannot respond using your domain email. Unfortunately, it's not quite as "stealth" as your website using stealth forwarding. Learn how to set up email forwarding Want to get email for your domain without having to forward it? Check out our Email Hosting or Website Builder Business Plan.
- I set the name servers for my .NGO domain, so how come my .ONG domain is not working?
If you are using Dynadot's name servers, your .ONG domain will not resolve properly. There are two ways to solve this problem: Use a third party's name servers Set your own custom name servers (also known as glue records) If you want to forward your .NGO and .ONG domains to another domain, such as your .ORG, you can do this by using third party name servers. We recommend CloudFlare, as they offer a free plan that will help you accomplish this.
- How do I set or change the default name server setting of a smart domain folder?
To set or change your default name server settings for a smart folder, please follow these steps: Sign in to your Dynadot account. Select "Folders" from the "Domains" drop-down menu. Click on the link listed in the "Set Name Servers" column. After the page loads, you should see a place to enter you name servers. (This will look the same as the name server settings when you set name servers for individual domains.) You can choose to enter name servers, set your domains to parking, forwarding, or stealth forwarding, set your domain to Dynadot Email Hosting, specify DNS records, or set up email forwarding. Choose your name server settings and save them. Saving the name servers for your folder will not affect the domains in the folder unless you choose to synchronize the all domains in your smart folder to the same name servers by clicking "Synchronize". You can also choose to automatically apply these name servers to future domains that you add to your smart folder by clicking "Auto Apply." How do I create a smart folder? How do I move domains in and out of smart folders?
- How do I change the IP address associated with my custom name servers?
To edit your custom name servers for a domain registered by Dynadot, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Your currently registered name serves will be shown here. Click on the name server you wish to edit. Enter the new IP address in the text box labeled "IP Address". Click on the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address. You can also set multiple IP addresses. Also, please remember to configure your name servers with the corresponding "A" record. NOTE: The .WS Registry does not support IPv6 addresses.