Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Name Server Settings

  • How do I set up DNSSEC?

    To use the Domain Name System Security Extensions (DNSSEC), please follow these steps: Sign in to your Dynadot account. Set your name servers. After setting your name servers, select "My Domains" then "Manage Domains" from the left-side menu bar. Under the domain name column, click on your domain name (which should be a link). This will load your domain's setting page. Find the "DNSSEC" section. (You may need to scroll down). It should indicate "Not Set." Click on it. To add a new DNSSEC record, select the top section, "Set a DNSSEC Record". Enter your DNSSEC values in the provided text boxes, then click the "Set DNSSEC Record" button to save your changes. If you already have existing DNSSEC record(s) for another domain and would like to re-use them, select the bottom section, "Use existing DNSSEC Records". Choose the DNSSEC record from the drop-down menu (you can choose up to 3 different DNSSEC records), then click the "Set DNSSEC Records" button to save your changes. NOTE: Dynadot's name servers for services such as domain forwarding, parking, custom DNS, and Email Hosting are NOT configured for DNSSEC. You can configure DNSSEC for our VPS Hosting.

  • How can I disable my email forwarding?

    If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Not Set" setting from the top drop-down menu. Click the "Save Email Settings" button to save your changes.

  • How do I forward to an IDN or URL with non-Latin characters?

    If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.

  • How do I set up email forwarding?

    Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as [email protected], only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the "Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Your settings should look similar to what is shown below: (click on it to see it larger) Email Forwarding Example Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Plans.

  • How do I set up MX records to have my domain email delivered to my email host?

    MX records are Mail eXchange records that specify the mail server responsible for accepting email messages for your domain. If you want to set up your email for your domain, you will need to set up MX records within your Dynadot account. The following instructions will only work if you are using our name servers. If you are using someone else's name servers, you will need to set up your MX records on those name servers. Also, if you are using our DNS, you will need to set up your MX records using DNS instead. To set up your domain's MX records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s). Select "DNS Settings" from the 'Bulk action" drop-down menu. On the new page, select "MX Records" from the drop-down menu. Enter your MX record value and priority here. You can enter up to 5 MX records. Click "Add Mail Host" to open up another field. The distance specifies the priority of the mail hosts. 0 is the highest priority, and email will be delivered to that email host first. If you do not know what to enter here, just enter 0. Click on the "Save Email Settings" button to save your changes.

  • What are Dynadot's name servers?

    Our name servers are: Email Plan: ns1.dynadot.com ns2.dynadot.com Learn how to set your name servers in your Dynadot account.Learn how to set your own name servers, also known as glue records.

  • What is forward status code? What is the difference between a 301 and a 302 redirect code?

    The forward status code is the response code sent to a web browser visiting your site if your domain is set to Dynadot domain forwarding. The code tells the web browser that the domain should be forwarded to another location. Which redirect code should I use? Either code, 301 or 302, can be used to forward your web page. A typical visitor to your website will not notice a difference. The different codes are mainly used for search engine optimization (SEO). The 301 redirect code would tell a search engine that it should use the "forward to" page in its search results. For example, dyandot.com should be 301 redirected to dynadot.com, since we want dynadot.com to show up in the search engine results, not dyandot.com. The 302 redirect code would tell the search engine to check back later to see which website should be used in its results. This would be useful if you are temporarily forwarding to another site while you are creating your actual site.

  • Why does it say "needs initializing" on my .WALES domain and why am I unable to set my name servers?

    If you are trying to set your name servers for your .WALES domain and the page just keeps reloading, it may be because your domain has not yet been initialized. If you also see "needs initializing" listed under the "Quick Info" column on the "Manage" page (which can be found under the "Domains" drop-down menu), then your domain has not yet been initialized. If you are located in the UK, the most likely reason for this is an issue with your postal code. Nominet, the central registry for .WALES, requires that UK postal codes be all uppercase and have the appropriate spaces, for example, HU7 6DD. If you have not already entered your postal code this way, you should update your contact record. Then you will need to email us at [email protected] to complete the domain initialization.

  • How do I change the IP address associated with my custom name servers?

    To edit your custom name servers for a domain registered by Dynadot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Click on the name server you wish to edit. It should be a blue link. Enter the new IP address in the provided form. Press the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address. You can also set multiple IP addresses. Please also remember to configure your name servers with the corresponding "A" record. NOTE: The .WS Registry does not support IPv6 addresses.

  • How do I create an A record to point my domain to an IP address?

    To create an A record, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS Settings page, select the "Dynadot DNS" setting from the top drop-down menu. In the "Domain Record (required)" section, select "A" from the drop-down menu and then enter your IP address in the "IP Address or Target Host" box. In the "Subdomain Records (optional)" section, enter "www" as the subdomain, select "A" from the drop-down menu and then enter your IP address in the "IP Address or Target Host" box. Press the "Save DNS" button to save your changes. Please be aware it might take some time for your settings to propagate. Wix Hosting, Weebly

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