Name Server Settings
- Why is my website offline?
There are many reasons why you may not be able to see your website. The majority of these reasons fall into these four categories: If you recently set your name servers, your settings may not have propagated yet. You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error. The website or the old name server settings for your domain are cached. If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache (click on "cache" above for more information & browser instructions). Your web host has not set up their name servers to handle web requests for your domain yet. We recommend contacting your web host about the issue. You have ordered a web hosting package for a domain name from us, but did not register the actual domain name. If you ordered either VPS Hosting or Email Hosting from us, but did not register the domain name at any domain registrar, you will not be able to see your website until you register the actual domain name. When you order VPS or Email Hosting from us, there is a place to enter the domain name the hosting is for. Entering the domain name here does not register it for you. You must already own the domain or register it at the same time. You need both the domain name and a web hosting plan to build a website. Basically, a domain name is like a mailing address while a web hosting plan provides the actual land space or "lot" at that address. You need both to get your website online.
- How do I create a CNAME?
A CNAME record is short-hand for Canonical Name record, which allows you to assign a domain or subdomain to another address or hostname. CNAME records should only be used if you can't use an A record. To create a CNAME, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Under the "Domain Record (required)" field, select "Forward" as the type and enter "http://www.yourdomainname.com" as the "Target Host". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter the CNAME record given to you. Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown here: Advanced Dynadot DNS Example Please be aware that it might take some time for your changes to propagate. A CNAME may be necessary for your domain to work with the following: Blogger, Blogspot, TypePad, iweb, MobileMe, zenfolio, ning.
- What are Dynadot's name servers?
Our name servers are: Email Hosting: ns1.dynadot.com ns2.dynadot.com Advanced Hosting: ns100.dynadot.com ns101.dynadot.com Please note that advanced hosting is no longer available for purchase. Learn how to set your name servers in your Dynadot account Learn how to set your own name servers also known as glue records Need to set up your VPS Hosting? Learn how to set your domain to our VPS Hosting
- I set the name servers for my .NGO domain, so how come my .ONG domain is not working?
If you are using Dynadot's name servers, your .ONG domain will not resolve properly. There are two ways to solve this problem: Use a third party's name servers Set your own custom name servers (also known as glue records) If you want to forward your .NGO and .ONG domains to another domain, such as your .ORG, you can do this by using third party name servers. We recommend CloudFlare, as they offer a free plan that will help you accomplish this.
- How can I remove or disable my DNS records?
You must update your settings to remove or disable your DNS records. For example, you can change your settings to our domain parking feature or use name servers and they will override your DNS records. Once your domain is using a new setting, you can go back to the DNS tab and press the "Clear Settings" button at the bottom of the page.
- How can I disable my email forwarding?
If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Locate your domain and click the link listed in the "Name Server" column. After the page loads, you should see your current name server choice close to the top of the page. Click on the "Email Forwarding" tab. Click on the radio button next to the "Do Not Forward Email" option. Click the "Save Email Settings" button to save your changes.
- How do I change the IP address associated with my custom name servers?
To edit your custom name servers for a domain registered by Dynadot, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Your currently registered name serves will be shown here. Click on the name server you wish to edit. Enter the new IP address in the text box labeled "IP Address". Click on the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address. You can also set multiple IP addresses. Also, please remember to configure your name servers with the corresponding "A" record. NOTE: The .WS Registry does not support IPv6 addresses.
- How do I set up DNSSEC?
To use the Domain Name System Security Extensions (DNSSEC), please follow these steps: Sign in to your Dynadot account. Set your name servers. After setting your name servers, select "Manage" from the "Domains" drop-down menu. Under the domain name column, click on your domain name (which should be a link). This should load the "Edit [yourdomainname]" page. Find the "Domain DNSSEC" section. To add new DNSSEC record, look at Option 1. Enter your DNSSEC values in the provided text boxes, and then click the "Set DNSSEC Record" button to save your changes. If you have already entered the DNSSEC record for another domain and would like to re-use them, look at Option 2. Choose the DNSSEC record from the drop down menus (you can choose up to 3 different DNSSEC records), and then click the "Set DNSSEC Records" button to save your changes. NOTE: Dynadot's name servers for service such as domain forwarding, parking, and Email Hosting are NOT configured for DNSSEC. You can configure DNSSEC for our VPS Hosting.
- Why am I unable to set my name servers for my .DE domain?
The central registry for .DE domains requires that all name servers respond to DNS queries before they can be set to a .DE domain. This means that not only will your name servers need to be valid, they will also need to be properly configured to serve your specific domain and have diverse IP addresses associated to them. If you receive an error message when trying to set name servers for your .DE domain, one or more of these requirements have not been met. To check your name servers, try running a Pre-Delegation Check. This should help you pin-point the issue so you can inform your web host. Here is more information on .DE name server requirements.
- How do I register my own name servers (glue records)?
To create your own name servers for a domain registered at Dynadot, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Click on the blue "Register a domain name server" link. Enter the host name (ns1.mydomain.com, for example) in the text box labeled "Host Name". Enter the IP address for the name server in the text box labeled "IP Address". Click on the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address (except .WS domains do not support IPv6 addresses). You can also set multiple IP addresses. Also, please remember to configure your name servers with the corresponding A records. Glue records associate a hostname with an IP address. They are needed when you want to set your domain's name servers to a hostname that is a subdomain of your domain.