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    Name Server Settings

    • How do I forward to an IDN or URL with non-Latin characters?

      If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.

    • How can I disable my email forwarding?

      If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Forwarding" from the "Bulk Action" list. On the "Email Settings" page, select the "Not Set" setting from the top drop-down menu. Click the "Save Email Settings" button to save your changes.

    • What are Dynadot's name servers?

      Our name servers are: Email Hosting: ns1.dynadot.com ns2.dynadot.com Advanced Hosting: ns100.dynadot.com ns101.dynadot.com NOTE: Advanced hosting is no longer available for purchase. Learn how to set your name servers in your Dynadot account.Learn how to set your own name servers, also known as glue records. Need to set up your VPS Hosting? Learn how to set your domain to our VPS Hosting.

    • How do I set up email forwarding?

      Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, email@yourdomain.com. The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Forwarding" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as email@yourdomain.com, only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the "Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Your settings should look similar to what is shown below: (click on it to see it larger) Email Forwarding Example Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Plans.

    • Does email forwarding not work with Gmail?

      Every domain registered at Dynadot comes with free email forwarding that allows you to receive email to an address on your domain name, for example, email@yourdomain.com. The email is forwarded to an existing email such as your Gmail, Yahoo, Hotmail, or other email. Yes, you read that correctly. Our email forwarding does work with Gmail. However, there is a catch. Sending an email from your Gmail account to your domain email, which then forwards back to the same Gmail account, will not work. Gmail will detect the forwarded email to yourself and not deliver the email. We are not sure why Gmail does this. However, all other forwarding with Gmail should work properly.

    • I just changed my name server settings. Why are they not updated yet?

      It takes time for all of the zone name servers located all over the world to update their lists. So, when you change your name server options in your Dynadot account, these changes must be updated to all zone name servers before your domain displays the correct web page. This is what people mean by waiting for their domain to resolve, since the zone name servers will, at first, contain your old name server settings until they update. Depending on the central registry (Verisign, etc.), they may update within five minutes or (very rarely) take a whole day to update. Use the IP lookup tool in your Dynadot account to determine if your name server settings have been propagated.

    • What are zone name servers?

      Zone name servers (also known as root name servers) are servers that maintain a list of every domain's name servers. In summary, they tell web browsers where to find a certain domain's name servers. Then the domain's name servers tell the browser where that domain's website is located by returning an IP address. When you set or change your name servers, all of the zone name servers around the world must update their lists, which takes time. This is why it might take some time for your name server changes to propagate.

    • How do I set up MX records to have my domain email delivered to my email host?

      MX records are Mail eXchange records that specify the mail server responsible for accepting email messages for your domain. If you want to set up your email for your domain, you will need to set up MX records within your Dynadot account. The following instructions will only work if you are using our name servers. If you are using someone else's name servers, you will need to set up your MX records on those name servers. Also, if you are using our DNS, you will need to set up your MX records using DNS instead. To set up your domain's MX records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s). Select "Email Forwarding" from the 'Bulk action" drop-down menu. On the new page, select "MX Records" from the drop-down menu. Enter your MX record value and priority here. You can enter up to 5 MX records. Click "Add Mail Host" to open up another field. The distance specifies the priority of the mail hosts. 0 is the highest priority, and email will be delivered to that email host first. If you do not know what to enter here, just enter 0. Click on the "Save Email Settings" button to save your changes.

    • How do I enter an SRV record for my domain?

      To enter an SRV record for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. Under the "Subdomain Records" section, select "SRV" from the "Record Type" drop-down menu. Enter the Service and Protocol values together in the subdomain box. Add a period between the two. In the "IP Address or Target Host" field, enter in the Priority, Weight, Port and Target. Only add one space in between each value. Click on the "Save DNS" button to save your changes. NOTE: You must enter a record under the Domain Record section (type A/AAAA/CNAME/Forwarding) in order to save DNS records. Your settings should look similar to what is shown below: (click to enlarge) SRV Record Example

    • Why is my website offline?

      There are many reasons why you may not be able to see your website. The majority of these reasons fall into these four categories: If you recently set your name servers, your settings may not have propagated yet. You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error. The website or the old name server settings for your domain are cached. If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache. Click on "cached" above for more information & browser instructions. Your web host has not set up their name servers to handle web requests for your domain yet. We recommend contacting your web host about the issue. You have ordered a web hosting package for a domain name from us, but did not register the actual domain name. If you ordered either VPS Hosting or Email Hosting from us, but did not register the domain name at any domain registrar, you will not be able to see your website until you register the actual domain name. When you order VPS Hosting or Email Hosting from us, there is a place to enter the domain name the hosting is for. Entering the domain name here does not register it for you. You must already own the domain or register it at the same time. You need both the domain name and a web hosting plan to build a website. Basically, a domain name is like a mailing address while a web hosting plan provides the actual land space or "lot" at that address. You need both to get your website online.

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