Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Name Server Settings

  • How do I set up my domain to work with G Suite using DNS?

    To set up Google Apps with your domain, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Dynadot DNS" setting from the top drop-down menu. Under the "Domain Record (required)" field, select "Forward" as the type and enter "http://www.yourdomain.ext" as the "Target Host". In the next line, select "TXT" as the type and enter your Google verification string in the "Target Host" box. We will enter one more "TXT" record. This is called an SPF record and will help protect your emails from being classified as spam. For this one, enter "v=spf1 include:_spf.google.com ~all" in the "Target Host" box. Under the "Subdomain Record (optional)" field, enter "www" as the subdomain and "CNAME" as the type, then enter "ghs.google.com" as the "Target Host". For your second subdomain, enter "calendar" as the subdomain and "CNAME" as the type, then enter "ghs.google.com" as the "Target Host". For the third subdomain, enter "docs" as the subdomain and "CNAME" as the type, then enter "ghs.google.com" as the "Target Host". For the last subdomain, enter "mail" as the subdomain and "CNAME" as the type, then enter "ghs.google.com as the "Target Host". Next, enter the following MX records for email: "aspmx.l.google.com", priority 1, "alt1.aspmx.l.google.com", priority 5, "alt2.aspmx.l.google.com", priority 5, "alt3.aspmx.l.google.com", priority 10, and "alt4.aspmx.l.google.com", priority 10. Click on the "Save DNS" button to save your changes. Please be aware that it might take some time for your changes to propagate.

  • How do I set up DNSSEC?

    To use the Domain Name System Security Extensions (DNSSEC), please follow these steps: Sign in to your Dynadot account. Set your name servers. After setting your name servers, select "My Domains" then "Manage Domains" from the left-side menu bar. Under the domain name column, click on your domain name (which should be a link). This will load your domain's setting page. Find the "DNSSEC" section. (You may need to scroll down). It should indicate "Not Set." Click on it. To add a new DNSSEC record, select the top section, "Set a DNSSEC Record". Enter your DNSSEC values in the provided text boxes, then click the "Set DNSSEC Record" button to save your changes. If you already have existing DNSSEC record(s) for another domain and would like to re-use them, select the bottom section, "Use existing DNSSEC Records". Choose the DNSSEC record from the drop-down menu (you can choose up to 3 different DNSSEC records), then click the "Set DNSSEC Records" button to save your changes. NOTE: Dynadot's name servers for services such as domain forwarding, parking, custom DNS, and Email Hosting are NOT configured for DNSSEC. You can configure DNSSEC for our VPS Hosting.

  • How can I disable my email forwarding?

    If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Not Set" setting from the top drop-down menu. Click the "Save Email Settings" button to save your changes.

  • I set the name servers for my .NGO domain, so how come my .ONG domain is not working?

    If you are using Dynadot's name servers, your .ONG domain will not resolve properly. There are two ways to solve this problem: Use a third party's name servers Set your own custom name servers (also known as glue records) If you want to forward your .NGO and .ONG domains to another domain, such as your .ORG, you can do this by using third party name servers. We recommend CloudFlare, as they offer a free plan that will help you accomplish this.

  • How do I register my own name servers (glue records)?

    Glue records associate a hostname with an IP address. They are needed when you want to set your domain's name servers to a hostname that is a subdomain of your domain. To create your own name servers for a domain registered at Dynadot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Click on the "Register Name Server" button in the top right corner of the page. Enter the host name (ns1.mydomain.com, for example) in the text box labeled "Host Name". Enter the IP address for the name server in the text box labeled "IP Address". Press the "Register Name Server" button to save your changes. You can submit either an IPv4 or IPv6 IP address (except .WS domains, which do not support IPv6 addresses). You can also set multiple IP addresses. Please remember to configure your name servers with the corresponding A records. This would be done in your hosting control panel rather than your Dynadot account. Your settings should look similar to what is shown below: (click to enlarge) Register Name Servers Example NOTE: Custom domain name servers (glue records) can only be registered at Dynadot if the domain is registered here. If you are trying to register a name server for ns1.mydomain.com, for example, and mydomain.com is registered with a third party, you would not be able to create glue records with Dynadot.

  • How do I forward to an IDN or URL with non-Latin characters?

    If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.

  • How do I set up email forwarding?

    Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as [email protected], only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the "Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Your settings should look similar to what is shown below: (click on it to see it larger) Email Forwarding Example Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Plans.

  • What are Dynadot's name servers?

    Our name servers are: Email Plan: ns1.dynadot.com ns2.dynadot.com Learn how to set your name servers in your Dynadot account.Learn how to set your own name servers, also known as glue records.

  • How do I create a CNAME?

    A CNAME record is short-hand for Canonical Name record, which allows you to assign a domain or subdomain to another address or hostname. CNAME records should only be used if you can't use an A record. NOTE: If you already have an A record within the Domain records section, please SKIP step 5! To create a CNAME, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) and select "DNS Settings" from the "Bulk action" drop-down menu. On the new page, select the "Dynadot DNS" option from the drop-down menu. In the "Domain Record (required)" section at the top, select "Forward" as the record type and enter "http://www.yourdomainname.ext" as the "Target Host". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter the CNAME record given to you. Scroll down to the bottom of the page and click on the "Save DNS" button to save your changes. Please be aware that it might take some time for your changes to propagate. A CNAME may be necessary for your domain to work with the following: Blogger, Blogspot, TypePad, iweb, MobileMe, zenfolio, ning. Your settings should look similar to what is shown below: (click to enlarge) CNAME Example

  • How do I delete unused name servers from my account?

    To delete unused name servers, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Here you will see an alphabetical list of all of your name servers, including past name servers no longer being used as well as name servers currently in use. Name servers that are currently being used cannot be deleted for obvious reasons. If you want to delete a name server that you're currently using, you will need to adjust the name server settings for your domain first. Click the "Show" link to see which domains are using that name server setting. Name servers that are not currently in use will have a check box next to them. Check the box or boxes next to the name servers you want to delete. Click the "Delete" button to remove them from your list.

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