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Help>Account Management>Name Server Settings

    Name Server Settings

    • How do I delete unused name servers from my account?

      To delete unused name servers, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Here you will see an alphabetical list of all of your name servers, including past name servers no longer being used as well as name servers currently in use. Name servers that are currently being used cannot be deleted for obvious reasons. If you want to delete a name server that you're currently using, you will need to adjust the name server settings for your domain first. Click the "Show" link to see which domains are using that name server setting. Name servers that are not currently in use will have a check box next to them. Check the box or boxes next to the name servers you want to delete. Click the "Delete" button to save your changes.

    • How do I create a CNAME?

      A CNAME record is short-hand for Canonical Name record, which allows you to assign a domain or subdomain to another address or hostname. CNAME records should only be used if you can't use an A record. To create a CNAME, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Under the "Domain Record (required)" field, select "Forward" as the type and enter "http://www.yourdomainname.com" as the "Target Host". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter the CNAME record given to you. Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown here: Please be aware that it might take some time for your changes to propagate. A CNAME may be necessary for your domain to work with the following: Blogger, Blogspot, TypePad, iweb, MobileMe, zenfolio, ning.

    • What is forward status code? What is the difference between a 301 and a 302 redirect code?

      The forward status code is the response code sent to a web browser visiting your site if your domain is set to Dynadot domain forwarding. The code tells the web browser that the domain should be forwarded to another location. Which redirect code should I use? Either code, 301 or 302, can be used to forward your web page. A typical visitor to your website will not notice a difference. The different codes are mainly used for search engine optimization (SEO). The 301 redirect code would tell a search engine that it should use the "forward to" page in its search results. For example, dyandot.com should be 301 redirected to dynadot.com, since we want dynadot.com to show up in the search engine results, not dyandot.com. The 302 redirect code would tell the search engine to check back later to see which website should be used in its results. This would be useful if you are temporarily forwarding to another site while you are creating your actual site.

    • Why is my website offline?

      There are many reasons why you may not be able to see your website. The majority of these reasons fall into these four categories: If you recently set your name servers, your settings may not have propagated yet. You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error. The website or the old name server settings for your domain are cached. If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache (click on "cache" above for more information & browser instructions). Your web host has not set up their name servers to handle web requests for your domain yet. We recommend contacting your web host about the issue. You have ordered a web hosting package for a domain name from us, but did not register the actual domain name. If you ordered either VPS Hosting or Email Hosting from us, but did not register the domain name at any domain registrar, you will not be able to see your website until you register the actual domain name. When you order VPS or Email Hosting from us, there is a place to enter the domain name the hosting is for. Entering the domain name here does not register it for you. You must already own the domain or register it at the same time. You need both the domain name and a web hosting plan to build a website. Basically, a domain name is like a mailing address while a web hosting plan provides the actual land space or "lot" at that address. You need both to get your website online.

    • What are Dynadot's name servers?

      Our name servers are: Email Hosting: ns1.dynadot.com ns2.dynadot.com Advanced Hosting: ns100.dynadot.com ns101.dynadot.com Please note that advanced hosting is no longer available for purchase. Learn how to set your name servers in your Dynadot account Learn how to set your own name servers also known as glue records Need to set up your VPS Hosting? Learn how to set your domain to our VPS Hosting

    • How do I set multiple IP addresses per registered name server?

      To set multiple IP addresses for a registered name server, please follow these steps: Sign in to your Dynadot account. Select "Name Servers" from the "Domains" drop-down menu. Click on the name server you want to edit. Enter the additional IP addresses for the name server in the text box, 1 per text box. Click on the "Submit" button to save your changes. NOTE: You can submit either an IPv4 or IPv6 IP address. However, the .WS Registry does not support IPv6 addresses.

    • Why does it say "need_init" on my .WALES domain and why am I unable to set my name servers?

      If you are trying to set your name servers for your .WALES domain and the page just keeps reloading, it may be because your domain has not yet been initialized. If you also see "need_init" listed under the "Quick Info" column on the "Manage" page (which can be found under the "Domains" drop -down menu), then your domain has not yet been initialized. If you are located in the UK, the most likely reason for this is an issue with your postal code. Nominet, the Registry for .WALES, requires that UK postal codes be all uppercase and have the appropriate spaces, for example, HU7 6DD. If you have not already entered your postal code this way, you should update your contact record. Then you will need to email us at info@dynadot.com to complete the domain initialization.

    • How can I remove/disable domain forwarding?

      You must update your settings to remove/disable domain forwarding. For example, you can change your settings to our Parking feature or use Name Servers, and they will override domain forwarding.

    • How can I remove/disable my DNS records?

      You must update your settings to remove/disable yor DNS records. For example, you can change your settings to our Parking feature or use Name Servers and they will override your DNS records. Once your domain is using a new setting, you can go back to the DNS tab and press the 'Clear Settings' button at the bottom of the page.

    • Can I set up email forwarding if I am using stealth forwarding?

      Yes! Stealth forwarding is completely separate from our email forwarding; the two do not have any affect on each other. For this reason, setting up your 10 free email aliases is no different whether you're using our name servers, forwarding your domain, or stealth forwarding your domain. Our email forwarding allows you to set up to 10 email addresses on your domain name, for example, email@yourdomain.com. You can then have any email sent to your domain email addresses forwarded to an existing email address such as your Gmail, Yahoo, Hotmail, or other email. Since the email is being forwarded, you cannot respond using your domain email. Unfortunately, it's not quite as "stealth" as your website using stealth forwarding. Learn how to set up email forwarding Want to get email for your domain without having to forward it? Check out our Email Hosting or Website Builder Business Plan.