Dynadot Help

Account & Domain Security

• When will I be required to enter my Google Authenticator token code?

  Google Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. This is why we recommend keeping it as a part of your account security. Once you've added it to your account, you will be required to enter your Google Authenticator token along with your username and password when you login to your Dynadot account. You will also be required to enter it anytime you unlock your account. Unlocking your account is required for certain account functions such as editing your account info and unlocking your domains. If you are using both Google Authenticator and SMS Authentication, you will need to enter both along with your "birthday" to unlock your account, but at login you will only be required to enter your Google token code after your username and password. Lost your cellphone? Forgot your birthday?

• When will I be required to enter my secret question and answer?

  The first time you login to your Dynadot account, we ask you to set up a secret question and answer. This is a part of our account security. You will be asked to enter your secret answer if you forget your birthday or lose your cellphone and cannot access either your SMS Authentication code or Google Authentication token code. Please note that if you forget your secret answer, you will be required to submit identification.

• How do I add Two-Factor Authenticator to my Dynadot account?

  Dynadot is excited to support the use of Two-Factor Authenticator as a part of our account security! Two-Factor Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. To set up Two-Factor Authenticator with your Dynadot account, please follow these steps: Install Two-Factor Authenticator on your phone, like Google Authenticator, Microsoft Authenticator, Authy and Duo Mobile Sign in to your Dynadot account. Select "My Info" from the left-side menu bar and click "Security" in the drop-down. Click "Enable Two-Factor Authenticator", you will need to Unlock your account. Open up the Two-Factor Authenticator app and click on the + sign to add your Dynadot account. You can either scan the barcode or enter the key manually. Once it's been successfully added, your Dynadot account will be listed as "Dynadot:username" in the app. Enter the token from the app where it says "Generate A Token" and then click "Enable Token." You have successfully added Two-Factor Authenticator to your Dynadot account. Make sure you click the "Lock Account Now" button once you are done to ensure your account safety. Lost your cellphone or can't access Google Authenticator? Want to remove Google Authenticator instead?

• How do I activate my SMS Authentication settings?

  SMS Authenticator, along with your "birthday" and Google Authenticator is a great way to add extra security to your account. This is why we recommend adding it as a part of your account security. To activate your SMS settings, please follow these steps: Sign in to your Dynadot account. Select “Security” from the "My Info" drop-down menu. Unlock your account using the button at the top of the page. Under "SMS Authentication", enter in your cellphone number (country code in the first box, full phone number in the second box). Click on the “SMS Phone Number" button. Next, click on the "Get SMS Token" button. A 6-digit code will be sent to your cellphone number to ensure you have access to the cellphone number you entered. This test code will expire 1 hour after it is sent. Enter in the SMS test code in the "Enter Token" box. Click on the "Enable SMS" button to save your changes. If the correct test code is entered, your SMS settings will be saved for your account. NOTE: Activating your SMS settings requires us to send at least 1 text message to your cellphone. Thus, carrier fees may apply when activating your SMS settings. When will I be required to enter my SMS Authentication code? How do I change my SMS settings? How do I disable my SMS Authenticator settings? New to Dynadot? Check out our sales. Find a domain name for a great price. Earn account credit through our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too! Find the perfect domain name with our domain suggestion tool. Enter a keyword and our suggestion tool will do the rest! Buy, sell, or bid in our domain market. Discover domain names that were not renewed, listed for sale, or about to be re-released. Join our affiliate program. Spread the word about us and start earning.

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