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Website Builder

  • Can I change my page's type after it's been created in your Website Builder?

    No, once you have created a page, you cannot change the type of page it is within our Website Builder. You will need to add a new page and select the type that you want the page to be. We have three types to choose from: Page: "Page" is our general option. This is the type to select if you don't want your page to be set up for blog posts or product listings. Blog: "Blog" will automatically set up your page to host blog posts. When you set your page type to blog, you are given special setting options such as the number of posts per page, the ability to turn comments on or off, and, importantly, the ability to add blog entries to the page. Product: The "Product" page type is only available with our Website Builder Business plan. This page type is the only page type that supports products for our shopping cart.

  • Are there ads on your Website Builder?

    No! We do not post any ads on our Website Builder even if you are using the free version. The only thing that we do have on the free version of our Website Builder is a footer that says, "Powered by Dynadot". This can be removed or replaced with any upgrade to either our Pro ($5/month) or Business ($15/month) plan.

  • What are the variables that I can use for my Website Builder shopping cart's order notification emails?

    Our Website Builder's shopping cart offers sellers four custom order email templates to send to customers who purchase from their store. You can use variables within these templates that will fill in information automatically for you. They include: {store.name}: This will input the store name you entered in the "General" section of our commerce editor. {order.orderId}: Our system automatically assigns each order a number. This will input the order number within the email. {order.refundAmount}: We recommend using this variable in both the "order cancelled" email and the "order refunded" email as they should both include a refund amount for the customer's reference. {order.orderTime}: This variable will stamp each order with a date and time based on the time zone selected under "General" and "Standards and formats" within the commerce editor. How do I edit my order emails?

  • What is a Website Builder?

    A Website Builder is a product that allows anyone to build a website with no coding experience. Before the Website Builder, building a website required some technical knowledge. Now, anyone can build a website. Dynadot is excited to offer customers an easy-to-use Website Builder product. With our Website Builder, you can drag and drop your way to a beautiful website! We offer many tools and a variety of plans to meet any budget - including a free plan to get you started! Our Pro plan offers users unlimited pages and a free domain name, among other tools. Our Business plan offers an e-commerce shopping cart, custom email, and more. Visit our Website Builder plan page for more information.

  • Does your Website Builder shopping cart automatically know the sales tax I should charge?

    No, our Website Builder shopping cart does not know the sales tax you should charge for your online store. It is up to you to decide if you should charge any sales tax and how much that sales tax should be. Our system offers you a way to manually set up taxes based on country, state, or province. You may need to do some research on sales tax to decide what you need to do. SBA.gov is a good resource if you are located within the US. If you do need to set up any taxes, you will need to first set up a shipping zone in our system: How do I set up shipping zones? How do I set up sales taxes?

  • How do I cancel a customer's order within your Website Builder's shopping cart editor?

    Our Website Builder shopping cart makes it easy to manage your orders. Cancelling an order will automatically refund your customer in full. To cancel an order, please follow these instructions: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click the "Shopping Cart" tab (the one that looks like a cart) on the left-hand tool bar. Click on the orders tab. Pending orders will be the default selection when you land on this page. Click on the order you want to cancel. Click on the "cancel" button. If you want our system to "restock" the items back into your inventory, make sure to check off "the claimed quantity for products in this order will be restocked back to your store." If you want to send out an "order cancelled" email to your customer, make sure you check off "send a notification email to the customer." Click "Confirm" to cancel the order or "Cancel" to cancel the cancellation of the order. Once you have confirmed the cancellation of your customer's order, our system will refund them in full. What is the difference between refunding an order and cancelling an order?

  • How do I refund a customer's order within your Website Builder's shopping cart editor?

    Our Website Builder shopping cart makes it easy to manage your orders. The shopping cart is available with our Website Builder Business plan. There are two ways to refund a customer's order. If you have not yet shipped or fulfilled the customer's order, you simply need to cancel it and it will be automatically refunded in full. If the order has already been fulfilled and/or the refund is for a return, then you can follow the steps below to refund the order: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click the "Shopping Cart" tab (the one that looks like a cart) on the left-hand tool bar. Click on the orders tab. Pending orders will be the default selection when you land on this page. If the order is not listed here, use the drop down to select "All Orders." Click on the order you want to refund. Click on the "refund" button. There is a "refund" box where you can enter the amount that will be refunded. This allows you to control the amount of refund you are giving the customer. If you want to send out an "order refunded" email to your customer, make sure you check off "send a notification email to the customer." Click "Confirm" to refund the order or "Cancel" to cancel the cancel the refund. Once you have confirmed the refund, our system will autoamtically refund the customer for the amount you entered. What is the difference between refunding an order and cancelling an order?

  • How do I change the URL of a page on my Website Builder?

    A page URL can only be changed if you have upgraded to our Website Builder Pro or Business plan. The way that we set page URLs is by matching the URL to the page title you enter when you create a page. This is the default even if you have an upgraded plan (you just have the opportunity to edit it). Before you edit your page URL, consider whether this will cause any links to this page to break. If you have an upgraded plan, follow these instructions to edit your page URL: Sign in to your Dynadot account. Click on the "Website Builder" tab on the main menu. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Click on the page whose URL you'd like to change. Enter your desired new page URL under "URL". Hit "Save" at the top to save your changes. If you have not upgraded, you can consider adding a new page and setting the title to match the URL you want. Then, simply change the page title after you save your new page if you want a different title.

  • How do I add products to my Website Builder shopping cart?

    Our Website Builder shopping cart makes it easy to add and manage products from within our editor. There are easy two ways to add products: Add products directly to your product page: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. If you don't already have a specified product page, click the "Pages" tab (it is shaped like a sheet of paper) and click "Add Page" on the top left. Select "Product" as the page type and click "Save & Edit" on the top left. You will now have a product page which is set up to show the products in your inventory. From your product page, click on "click to add product" to add your products. Here you can enter your product's name, a description, and images. Under the "Variants" section, you can click to set a SKU (our system will auto generate one, but it can be edited), price, stock, weight, and dimensions. You can also use the toggle to keep your product hidden until you're ready for it to show on your products page. Use the "Add Option" button to add product options such as size or color. Then click on "Add Variants" to add variations of your product in those sizes and/or colors. For example, if you added the option for the color red, you can add a variant and make that variant of your product red. Under the "Manage" section, you can select where you want your product to show on your website. Since you added the product from a certain page, this will be the default, but you can change it using the drop down menu. (Only product pages can be used.) You can customize your product's URL under, "Product URL". Please note that this should be set and then not changed or links to your product pages will break. The page's URL was set when the page was created and is also recommended not to be changed. Click the "Save" button on the top left on the screen to finalize your changes. Add products within the shopping cart editor: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Select the "Inventory" tab and click "Add Product". The add product screen will be the same as the one you see in the instructions above. Follow instructions 8-15 above to add your product's details. Don't forget to click the "Save" button when you're done. How do I remove a product from my inventory? What do I do if my products aren't showing up? What is the difference between a variant and an option in our Website Builder shopping cart editor? Please note that to gain access to our Website Builder shopping cart, you must have our business plan.

  • Do you have any example websites from your Website Builder?

    Thanks for asking! We certainly do have a few great examples of what you can do with our Website Builder. Check them out below: Silicon Valley Partners www.svpartners.com Investment banking & financial management website Grape & Grain www.grapeandgrainbar.com Neighborhood craft beer and wine bar Villa Marbella www.villamarbella.com Vacation home rental in Puerto Vallarta, Mexico

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