- Why am I banned from your expired auctions and backorders?
You should have noticed that when you bid on an expired auction and/or place a backorder request, you had to check a box agreeing to pay. When you do not pay for your domain, you are banned from both our expired auctions and our backorders. Expired Auctions In the past, some users have failed to pay for their expired auction orders. This is detrimental to our auction system since it not only inflates the price of the domain bought, but it also means the domain will probably be deleted. Expired auction winners will be given 48 hours to pay. If payment is not received and there were additional bidders, the second highest bidder will have 24 hours to pay. Backorders It takes resources to catch a dropping domain, especially since there is often competition from other registrars trying to catch the same domain. If we catch a domain, but do not receive payment for it, we have no choice but to release the domain. If we catch a domain with only one backorder request, an order will be automatically created and the customer has 48 hours to complete the payment. If we catch a domain with multiple backorder requests, the domain will go to a public backorder auction. The winner of the auction will be given 47 hours to complete their payment. If they do not pay, the second highest bidder will be given 24 hours to complete their payment. If you wish to have an auction ban removed, please email email@example.com with your request.
- How do I automatically pay for Expired Domain Auction and Backorder orders?
Congrats on winning your Expired Domain Auction or Backorder! If you won a backorder and it does not go to auction, it will automatically be processed using your autopay settings. You can use the steps below to update those settings to your preferred payment method. For a backorder auction or an expired auction order, you will need to turn autopay on if you haven't already by following the steps below. Please note that you cannot select different autopay methods for expired auctions and backorders. Sign in to your Dynadot account. Select "Aftermarket" from the left-side menu bar and click "Default Payment" in the drop-down. If you want to use autopay for your expired auction and backorder auction orders, set "Turn autopay on for expired auction and drop catch auction orders?" to "Yes." Press the "Save" button to save your changes. The default payment method is account credit; however your auto-payment will not go through unless you have enough account credit in your preferred currency to pay for your order. Prepay into your account to solve this problem. You can also choose to pay with credit card. If you want to select credit card as your first priority default payment, click on "Account Balance." Please note this payment method cannot be used unless your preferred currency is USD. You can choose to enter a new credit card or use a saved one. Once you have entered your payment information, press the "Save" button. You can also choose to set a second priority and third priority default payment in case there is an issue with the first or second payment option. Please note that if you fail to pay for your Expired Domain Auction or Backorder auction, you may be banned from our auctions and backorders. NOTE: The payment method you choose for Expired Domain Auction and Backorder auto-pay orders is no longer the same payment method used for domain auto-renewals.
- Which TLDs are supported in your backorder system?
You can place a backorder for a domain that is about to be re-released to the public in our marketplace. While we support numerous backorder TLDs (top-level domains), Dynadot does not drop catch our full list of TLDs that are available for domain registration. We frequently add new TLDs to our supported backorder TLDs list. View our up-to-date list below or visit our backorder page and click the dropdown menu to see the full list. We support backorders for many TLDs including: .com .net .org .info .tv .cc .biz .io .me .sh .ac .us .bz .ag .mn .lc .vc .sc .mobi .pro .red .blue .black .pink .green .kim .organic .lgbt .poker .vote .promo .archi .bio .ski .com.co .net.co .nom.co .cn .中国 .xyz .xxx .adult .porn .sex .global .asia .eco .vegas .onl .pr .ca .bet .co .com.cn .net.cn .org.cn .voto .移动 .shiksha What is a backorder, aka drop catch? How do I place a backorder request for a pending delete domain?
- Why do .IO/.AC/.SH backorders have two pricing tiers?
The following information only apply to .IO/.AC/.SH backorders Effective September 24, 2019, the registry has drastically increased the backorder cost of ICB domains which include .IO, .AC and .SH extensions. Dynadot wants to continue offering low pricing to customers through the two pricing tiers. High priority pricing level ($124.99): We will attempt to catch the domain before they release. Low priority pricing level ($64.99): We will attempt to catch the domain right when they release. The default pricing tier for each domain is our recommendation based on the EstiBot value. However, customers have the option to switch from high priority to lower priority pricing level and vice versa using the toggle. The starting price should reflect the change. All rules regarding backorders requests remain the same.
- How do I place a bid in your backorder auctions?
If we received multiple backorder requests on a pending delete domain we caught, then the domain will go into a backorder auction. If you placed the first backorder request for the domain, our system will automatically place a starting bid for you. Now, due to popular demand, if a bid is placed in the last 5 minutes of an auction, the end time will be extended by 5 minutes. This can happen up to 20 times before the auction's "end time" is set. Our system uses proxy bidding. If you have placed a backorder on the domain, you can bid easily through your account by following these steps: Sign in to your Dynadot account. Select "My Marketplace" from the left-side menu bar and "Auction Bids" in the drop-down. Click on the "Add New Bid" button under the "Time Left" column. Enter your max bid in the "Proxy Bid Amount" field. Check the box indicating you agree to the terms of our Service Agreement. Press the "Place Proxy Bid" button to place your bid. If you have not placed a backorder on a domain, you can still bid in the auction from our Domain Backorder Auctions page so long as you have met the participation requirements: You must have a Dynadot Account (creating one is free). You must not be banned from our auctions. You must have $5 in account balance, or have completed a successful order payment of at least $5 with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way for you to fulfill this requirement is by creating a prepay order. Please note that the amount of the prepay will default to $100.00, but you can adjust this manually. Learn more about our backorders Learn how to place a backorder request
- What is a backorder auction?
When a domain in our drop catch receives more than one backorder request, it is sent to auction. This auction will be open to the public and will last 7-10 days. If you were the first customer to place a backorder request for that domain, a starting bid of the backorder price will be placed for you. Now, due to popular demand, if a bid is placed in the last 5 minutes of an auction, the end time will be extended by 5 minutes. This can happen up to 20 times before the auction's "end time" is set. For additional bids, we use proxy bidding. Learn how to place a bid in our 7-10 day backorder auctions. After the auction ends, an order will automatically be created for the highest bidder and they have 47 hours to pay for their order. If they do not pay for it, the second highest bidder will be given 24 hours to pay for their order. Once the order is complete, the domain will be placed in the winner's account. Please note that when you place a backorder, you are agreeing to pay for that domain in the event we catch it for you and the same goes for your participation in a backorder auction. If you do not pay for your domain, you will be banned from our auctions. Learn more about our backorders Learn how to place a backorder request