- What is SSL?
SSL stands for Secure Sockets Layer and an SSL certificate encrypts communication between your customer's browser and your server. Basically, it makes e-commerce transactions, log in pages that require your customer's personal information, and other pages on your website more secure. The easiest way to tell if a website has an SSL certificate is by looking at the address bar. If the website address starts with https, then it has SSL, http means it does not. Recently, Google has been adjusting the way they alert users of an unsecure website. As a result, SSL certificates may become more commonplace for all websites. What is the difference between regular and wildcard SSL certificates?
- How do I renew my SSL certificate?
You can easily renew your Alpha SSL certificate right in your Dynadot account. To do so, please follow these instructions: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. Check off the SSL certificate you'd like to renew. If your SSL certificate does not have a check box, then it is not yet eligible for renewal. SSL certificates can only be renewed within 90 days of expiration. Click the "Renew" button. Your SSL renewal will be added to the shopping cart at the top right corner. To check out, click on the shopping cart and then click the "Check Out" button. Follow the check out process to submit your SSL renewal order. Once your SSL certificate has been successfully renewed, you will receive an "Order Finished" email from us. Then, you will need to reinstall your SSL certificate. Why isn't my SSL order processing?
- How do I get my SSL certificate reissued?
If you have purchased an SSL certificate from us and need to have it reissued, please follow these steps: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. Find the SSL you want reissued and click on the "Reissue" link. Enter your newly generated CSR in the "New CSR" box. Click on the blue "Reissue" button. Follow the "Checkout" process to reissue your certificate. You will receive an email once the SSL provider has reissued the certificate to your account. How do I install or reinstall my Alpha SSL certificate?
- Which Validation Method Should I Choose For My SSL Certificate?
Dynadot is an official reseller of Alpha SSL certificates and offers both regular and wildcard SSL to help secure your website. Before you certificate can be issued, it will need to be validated using one of the two methods below. Approver Email: In this method Alpha SSL will send an email to an address @YourDomain. There will be some options for you to choose from, but you may need to create this address, or at least a forward to it. This will be your best option if your domain is live with email service set up. DNS Verification: You can also verify ownership of your domain by adding a TXT record to it. The TXT record value will be provided to you when you order. You can do this in our system, or with your hosting provider if you are using outside name servers.
- How do I generate a CSR?
The steps for generating a CSR for your Alpha SSL certificate will vary based on your web server. The best place to start is by visiting AlphaSSL's website and selecting your web server from the provided list. Once you have your CSR, you just need to choose whether you want a regular or wildcard SSL certificate on our SSL page, then enter your CSR, and check out. Once your order has completed, you will need to follow these installation instructions to secure your website.
- What is the difference between regular SSL and wilcard SSL certificates?
Secure Sockets Layer (SSL) facilitates e-commerce by encrypting communication between your customer's browser and your server. We offer two options to help you secure your website: Regular SSL allows you to secure both your https://yourdomain.com and https://www.yourdomain.com versions of your website with 1 certificate. Wildcard SSL allows you to secure all of your website's subdomains beyond just the typical "www". Wildcard SSL also secures the https://yourdomain.com version of your website. Order your SSL certificate
- Can I install my SSL certificate on your Web Hosting?
It depends on which hosting plan you purchase from us. We offer two hosting plans: VPS and Email - as well as our Website Builder (which includes hosting). The only web hosting plan that you can install an SSL certificate on is our VPS hosting as it has its own dedicated IP address. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.