- Do you sell wildcard SSL certificates?
Yes! We offer both regular SSL certificates and wildcard SSL certificates on our SSL page. Wildcard SSL certificates allow you to secure all the subdomains on your website with the purchase of 1 certificate. Find out more about the difference between regular SSL and wildcard SSL certificates.
- I ordered an SSL certificate through Dynadot, do you have my private key?
No, we do not have a copy as your private key is generated with your CSR. If your private key was not saved or has been lost and you need your SSL certificate reissued, please follow these steps: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. Find the SSL you want reissued and click on the "Reissue" link. Enter your newly generated CSR in the "New CSR" box. Click on the blue "Reissue" button. Follow the "Checkout" process to reissue your certificate. You will receive an email once the SSL provider has reissued the certificate to your account.
- How do I generate a CSR?
The steps for generating a CSR for your Alpha SSL certificate will vary based on your web server. The best place to start is by visiting AlphaSSL's website and selecting your web server from the provided list. Once you have your CSR, you just need to choose whether you want a regular or wildcard SSL certificate on our SSL page, then enter your CSR, and check out. Once your order has completed, you will need to follow these installation instructions to secure your website.
- Where can I find the SSL certificate I purchased?
Thanks for purchasing your Alpha SSL certificate from us! Using SSL on your website will help keep your site more secure. To find your SSL certificate, please follow these steps: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. You will see your SSL certificates and their expiration dates listed on this page. To view more information about your SSL certificate including its signed certificate and certificate signing request, click on the name of your SSL certificate (it should be a link) under the "SSL Host" section. How do I install or reinstall my Alpha SSL certificate? How do I get my SSL certificate reissued? How do I renew my SSL certificate?
- What is the difference between regular SSL and wildcard SSL certificates?
Secure Sockets Layer (SSL) facilitates e-commerce by encrypting communication between your customer's browser and your server. We offer two options to help you secure your website: Regular SSL allows you to secure both your https://yourdomain.com and https://www.yourdomain.com versions of your website with 1 certificate. Wildcard SSL allows you to secure all of your website's subdomains beyond just the typical "www". Wildcard SSL also secures the https://yourdomain.com version of your website. Order your SSL certificate
- How do I renew my SSL certificate?
You can easily renew your Alpha SSL certificate right in your Dynadot account. To do so, please follow these instructions: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. Check off the SSL certificate you'd like to renew. If your SSL certificate does not have a check box, then it is not yet eligible for renewal. SSL certificates can only be renewed within 90 days of expiration. Click the "Renew" button. Your SSL renewal will be added to the shopping cart at the top right corner. To check out, click on the shopping cart and then click the "Check Out" button. Follow the check out process to submit your SSL renewal order. Once your SSL certificate has been successfully renewed, you will receive an "Order Finished" email from us. Then, you will need to reinstall your SSL certificate. Why isn't my SSL order processing?
- Do you offer SSL certificates?
Yes, we are an official reseller of Alpha SSL certificates and offer both regular and wildcard SSL to help secure your website. You can find out more and order your SSL certification on our SSL page. Here are some benefits of Alpha SSL: Compatible with 99% of web browsers. Recognized by all popular mobile devices. Uses chained root certificates, which are more secure than single root certificates. Meets National Institute of Standards & Technology (NIST) recommendation to use 2048 bit keys. Second oldest Certificate Authority in existence. SSL stands for Secure Sockets Layer. An SSL certificate helps keep your website secure by encrypting communication between your server and your customer's browser. This is especially important for e-commerce websites. The easiest way to tell if a website uses SSL is if it has "https" instead of just "http" in its link (you'll notice Dynadot has https).