- How do I generate a CSR?
The steps for generating a CSR for your Alpha SSL certificate will vary based on your web server. The best place to start is by visiting AlphaSSL's website and selecting your web server from the provided list. Once you have your CSR, you just need to choose whether you want a regular or wildcard SSL certificate on our SSL page, then enter your CSR, and check out. Once your order has completed, you will need to follow these installation instructions to secure your website.
- I ordered an SSL certificate through Dynadot, do you have my private key?
No, we do not have a copy as your private key is generated with your CSR. If your private key was not saved or has been lost and you need your SSL certificate reissued, please follow these steps: Sign in to your Dynadot account. Select the "SSL" tab in the main menu. Click on the "Reissue" link next to the SSL certificate you want reissued. Submit your newly generated CSR under the "New CSR" box and then click on the "Reissue" button. Follow the "Checkout" process to reissue your certificate. You will receive an email once the SSL provider has reissued the certificate to your account.
- What is the difference between regular SSL and wilcard SSL certificates?
Secure Sockets Layer (SSL) facilitates e-commerce by encrypting communication between your customer's browser and your server. We offer two options to help you secure your website: Regular SSL allows you to secure both your https://yourdomain.com and https://www.yourdomain.com versions of your website with 1 certificate. Wildcard SSL allows you to secure all of your website's subdomains beyond just the typical "www". Wildcard SSL also secures the https://yourdomain.com version of your website. Order your SSL certificate
- Can I purchase my SSL certificate for more than 1 year?
Yes, you can purchase both a regular and wildcard SSL certificate for up to 3 years. To increase the number of years you wouldd like for your SSL certificate, please follow these steps: Navigate to the SSL page. Click on the "Get Started" button. Select the type of SSL certificate you would like to purchase, then click the "Next" button. Enter your Certificate Signing Request (CSR) in the provided section. (You can visit Alpha SSL's website for more information on how to generate a CSR.) Make sure everything looks okay, then click on the "Submit" button. The item will be added to your shopping cart at the top of the page. Click on the shopping cart icon to get to your shopping cart. Select the number of years you would like to purchase (up to 3 years) from the drop-down menu. Follow the "Checkout" buttons to submit your order. Once your SSL order has completed, you will be able to find your SSL certificate in your Dynadot account. You will need to install it on your website.
- Can I install my SSL certificate on your Web Hosting?
It depends on which hosting plan you purchase from us. We offer two hosting plans: VPS and Email - as well as our Website Builder (which includes hosting). The only web hosting plan that you can install an SSL certificate on is our VPS hosting as it has its own dedicated IP address. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.