Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Creating a Website on Email Hosting

  • Can I connect to my Email Hosting with an IP address via an A record?

    Yes, you can connect to your Email Hosting account via an A Record; however this is not recommended as we cannot guarantee that the IP address will always remain the same. If you use the "Dynadot Hosting" setting, our system automatically updates any IP changes, but we are unable to do this for those with a custom DNS configuration, so the update would need to be done manually from within your account following these same instructions below. The current IP address used by our Email Hosting is 13.52.28.221, 13.57.119.71 and 54.153.83.56. Please be sure to enter the same records in the subdomain section. For your email to work, please include the MX record webhost.dynadot.com To prevent spoofing you may also include a TXT record "v=spf1 mx include:webhost-mail-out.dynadot.com include:spf.webhost.dynadot.com ~all" Please be aware it may take anywhere from 20 minutes to 24 hours for your DNS changes to propagate.

  • Can I connect to my Email account using a CNAME?

    Yes, you can connect to your Email account using a CNAME. To do this, please use the CNAME webhost.dynadot.com For your email to work, please include the MX record webhost.dynadot.com To prevent spoofing, you may also include a TXT record "v=spf1 mx include:webhost-mail-out.dynadot.com include:spf.webhost.dynadot.com ~all" Please be aware it may take anywhere from 20 minutes to 24 hours for your DNS changes to propagate. The benefit to using a CNAME vs. an A Record is that if the Email IP address is ever changed, you won't need to adjust your settings. You can also choose to simply use the "Dynadot Hosting" settings.

  • How do I access my Email plan?

    NOTE: We no longer support the "hosting" services in our Email plan (formerly called Email Hosting), including FTP. New purchases of our Email service will only have access to an email control panel to manage emails. To access your Email plan, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "login/edit" link in the "Edit Site" column. Your Email Hosting will load in a new window on your browser.

  • Do you have customized 404 Not Found error pages for your Email plan?

    Yes, we do have customized "404 Not Found" error pages for our Email plan. To create your own, please follow these steps: Create an HTML page named "error_404.html" on your computer. Upload this page to the root directory. Now this page will appear whenever a requested page is not found on your webspace. NOTE: We no longer support the "hosting" services in our Email plan (formerly called Email Hosting). New purchases of our Email service will only have access to an email control panel to manage emails. Customers with existing, active Email Hosting plans can use the instructions above.

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