- What is a backorder (drop catch)?
After a domain expires and passes its renewal grace period and redemption period, the domain is "dropped" or re-released to the public for registration. Before it is re-released, you can use a drop catch or backorder service to place a request to register the dropping domain. Then, the backorder service will attempt to register the domain for you as soon as it drops. Most domains are dropped from the central registry 75 days after their expiration date. Dynadot Backorders If a domain receives one or more backorder requests, our drops system will try to catch it for you. If we are successful and you were the only backorder request, an order will be created for you and the domain will be placed into your account after the order is completed. If there are multiple backorder requests, there will be a backorder auction for the domain. To place a domain backorder request with us, the following is required: You must have recent order history with Dynadot. This means either having a balance of, or making a payment, that meets the minimum amounts listed below. If you are new to Dynadot, the easiest way to fulfill this requirement is by creating a prepay order. You must not be banned from our auctions. You will also need to set up your marketplace default payment settings in your account. Minimum payment/balance amount is $5 USD, or its equivalent. While conversion rates do fluctuate, that will be around 4.25 Euros, 35 RMB, 6.25 CAD, 100 MXN, or 3.75 GBP. These currencies cannot be combined. Visit our 'Supported Backorder TLDs' help page to see our up-to-date list of TLDs that have drop catch support.
- By how much will my bid be increased when proxy bidding in a Marketplace auction?
The amount by which your bid is increased will depend on the current bid. As the current price goes up, so will the amount of your bid. Automatic bidding will stop when your max proxy bid is reached. Bid Increments
- I paid for my winning Expired Domain Auction order. Why is it still processing?
Expired Domain Auction won orders take 3 to 4 days to process as you await the tail-end of the original registrant's Renewal Grace Period. If not renewed, the domain will be added to your account as soon as this period is over. In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If you need an exact date and time for when your auction order will complete processing, please email email@example.com and include your order number in the subject line. NOTE: Once the domain is added to your account, it will be in "Auction Lock" status.
- What is a domain marketplace?
A domain marketplace is a platform where you can buy and sell domains. Sellers can list their domains for sale at a certain price or at "make offer" and buyers can either purchase or make an offer on a domain they want. Domain marketplaces can be a great way to find a good domain name that you won't be able to find by doing a simple domain search. The prices are higher in a domain marketplace, but they vary depending on the value of a domain. Ready to find your next great domain? Check out our domain marketplace or learn how to list your domains for sale in it. We also have two other great places to find domains: Expired Auctions and Backorders.
- How do I view my Marketplace listing?
Our Marketplace is the place to buy and sell domains! Once you've set your domain for sale, you can easily view your listing from within your Dynadot account without having to try and find it on our Marketplace page. To view your listing, please follow these steps: Sign in to your Dynadot account. Select “My Marketplace” from the left-side menu bar, then click "Active listings". In the "Quick Info" column, click on the "view listing" link. Your marketplace listing will open up in a new window. To make changes to your listing, you can edit it by clicking on the domain under the "Domain Name" column.
- How do I list my domain for sale using your "For Sale" landing page?
Our new "For Sale" landing page is a great tool to help sell your domains! Setting your domain to use it is easy; just follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name you wish to list for sale. Select "Sell Domain" from the "Bulk Action" drop-down menu. Choose "Marketplace" from the drop-down. Your domain will be defaulted to "make offer" for the listing. If you want to set a certain price for the domain, you would first need to unlock your account. You can also set a category, sub-category, and description for your domain using the corresponding drop-down menus and text boxes. Check the “For sale landing page” option. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. Press the "Save Settings" button to list your domain for sale. IMPORTANT: Dynadot marketplace commission fee is 5% of the sold price. There is no listing fee at this time. The processing period will take 6-10 days. Domain sale proceeds are given in account credit by default. This credit can be used as payment for any future orders placed at Dynadot. Dynadot supports Payouts.
- What is the "Domain Sale" process for your Marketplace?
Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works: A seller lists a domain for sale at a specific price in our Marketplace. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. The sale proceeds are credited to the seller's Dynadot account (minus a 5% Marketplace commission fee) after the processing period ends. NOTE: Dynadot marketplace commission fee is 5% of the sold price. There is no listing fee at this time. The processing period will take 6-10 days. The sale proceeds are credited as Dynadot account credit, but can be paid out on request. What other ways can you earn on Dynadot? Participate in our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too! Join our affiliate program. Advertise Dynadot on your website and earn commission.
- Can I list my .IN domain in the Marketplace?
Unfortunately, you cannot list your .IN domain in our Marketplace. The .IN registry does not allow it. What is a Marketplace domain? How do I list my domain for sale in your Marketplace?
- How do I place a backorder request for a pending delete domain?
Dynadot has a domain backorder service available in our marketplace. You can place a backorder on a pending delete domain and we will try to catch it for you as it "drops" or is re-released to the public for registration. To place a backorder request, you must first meet the following requirements: You must have $5 in account balance or have successfully completed an order of $5+ in the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way to fulfill this requirement is by creating a prepay order. You cannot be banned from our auctions. You must set your marketplace default payment settings in your account. You are now ready to place a backorder request. Here is how it works: If there is only one backorder placed, an order will be created and we will do our very best to catch the domain for you. Please understand there is no guarantee we will be successful. These domains are being dropped by the central registry and there may be competition from other domain registrars. If there are multiple backorders for the same domain, a backorder auction will be held. The starting bid will be $5 over the backorder price and will be placed for the customer who first placed the backorder. Learn more about our backorders or how to place a bid in our backorder auctions.
- I won an Expired Auction domain, but my order was cancelled because the original owner renewed. How did this happen?
The original registrant normally has a Renewal Grace Period of 40 days to renew even if the domain is won in our Expired Domain Auctions. If the domain is renewed within that grace period, the Expired Auction order will be cancelled and the payment will be refunded. We understand other registrars have different policies, but we like to be fair to both parties. We give the original owner a full 40 days to recover their domain, in case they overlooked it.