Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Help>Domain Market

Domain Market

  • By how much will my bid be increased when proxy bidding in a Marketplace auction?

    The amount by which your bid is increased will depend on the current bid. As the current price goes up, so will the amount of your bid. Automatic bidding will stop when your max proxy bid is reached. Bid Increments

  • Do you have a limit to the number of backorder requests that can be submitted?

    No, we do not limit the number of backorders that can be requested. We used to have a limit, but we have since removed it, so anyone can place as many backorders as they would like. Check out what's about to drop and make your request on our backorder page now! Learn more about our backorders Learn how to place a backorder request

  • I paid for my winning Expired Domain Auction order. Why is it still processing?

    Expired Domain Auction won orders take 3 to 4 days to process as you await the tail-end of the original registrant's Renewal Grace Period. If not renewed, the domain will be added to your account as soon as this period is over. In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If you need an estimated date and time for when your auction order will complete processing, please email [email protected] and include your order number in the subject line. NOTE: Once the domain is added to your account, it will be in "Auction Lock" status.

  • How do I close my Marketplace listing?

    Our Marketplace is the place to buy and sell domains! If you want to close your Marketplace listing, there are two says to do so: Option 1: Manage Domains Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to remove from our Marketplace. Select "Sale Settings" from the "Bulk action" drop-down menu. Set the "Not Sale" option and click the "Save Settings" button. Option 2: Active Listings Sign in to your Dynadot account. Select "My Marketplace" from the left-side menu bar and click "Active Listings" in the drop-down. Check the box next to the domain name(s) you want to close. Press the "Remove From Active Listings" button to save your changes. Your domain should disappear from the list on the page. You should now see your domain listed on the "Closed Listings" page under the "My Marketplace" drop down. Here you can choose to relist the domain by checking the box next it and pressing the "Make Active" button.

  • How do I list my domain in Dynadot's User Auctions?

    You can now auction your domains with our new User Auctions feature! Auctioning your domain is easy, just follow these steps: Sign in to your Dynadot account. Before you can list a domain for auction, you will need to unlock your account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name you wish to list for auction, and select "Sell Domain" from the "Bulk Action" drop-down menu. Select "Auction" from the drop-down list. Set a "Starting Price" for your auction listing. If you would like to use one of our auction landing pages, check the “Auction Landing Page” option, and select the template you would like to use. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. Click the "Auction Domain" button to list your domain for auction. IMPORTANT: The auction will start immediately after you click the "Auction Domain" button. YOU CANNOT MODIFY THE AUCTION ONCE IT STARTS, but an auction can be cancelled until a bid is placed. Dynadot's auction commission is 10% of the final price. There is no listing fee at this time. All Dynadot user auctions will last for 7 days. Once a domain has been listed in our User Auctions it cannot be unlocked, deleted, moved to another Dynadot account, or transferred to another registrar. It is not possible to auction a domain that expires in less than 15 days as the processing period will take 5-20 days. Auction proceeds are given in account credit by default. This credit can be used as payment for any future orders placed at Dynadot. NOTE: Dynadot now supports Payouts.

  • How do I remove SedoMLS from my domain in my Dynadot account?

    Sedo is one of our domain marketplace partners. To remove SedoMLS from a domain name, please use the following steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain(s) you want to remove from SedoMLS and click on the "Bulk Action" button. Choose "Set SedoMLS" from the "Bulk Action" list. Select "Delete from SedoMLS" from the drop down list. Click on the "Save Settings" button. Looking to add SedoMLS to your domains instead? Learn how

  • What is the "Domain Sale" process for your Marketplace?

    Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works: A seller lists a domain for sale at a specific price in our Marketplace. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. The sale proceeds are credited to the seller's Dynadot account (minus a 5% Marketplace commission fee) after the processing period ends. NOTE: Dynadot marketplace commission fee is 5% of the sold price. There is no listing fee at this time. The processing period will take 6-10 days. The sale proceeds are credited as Dynadot account credit, but can be paid out on request. What other ways can you earn on Dynadot? Participate in our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too! Join our affiliate program. Advertise Dynadot on your website and earn commission.

  • I've listed my domain for sale on Dynadot's Marketplace, how do I use the "For Sale" landing page?

    Our new "For Sale" landing page is a great tool to help sell your domains! Setting your domain to use it is easy - just follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name you wish to set to the landing page. Select "Sell Domain" from the "Bulk Action" drop-down menu. Check the “For sale landing page” option. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. You can also set a category, sub-category and description for your domain. Press the "Save Settings" button to set your domain to use the landing page.

  • How do I set up Afternic?

    Afternic is one of our domain marketplace partners. If your domain has not been added to Afternic yet, please follow these steps: Sign in to your Afternic account. Go to "Sell Domains," then "Add Domains to Sell." Enter your domain(s) in the text area and click "Continue to Step 2". For the "Promotion Level", choose "DLS Premium". Enter the selling price for the domain and click "Continue to Step 3". Click on the "Finished" button. NOTE: It may take a few days for your domain to be active in Afternic. To confirm on the Dynadot side, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) requiring confirmation. From the "Bulk Action" drop-down menu, choose the "Set Afternic" option. Select "Confirm Afternic" from the drop-down list. Click on the "Save Settings" button. NOTE: You will not be able to list domains registered with us until they qualify for transfer. Domains registered or transferred in the last 60 days will not qualify. You may also notice our options have been updated: Yes = The domain is enabled with Afternic Needs Confirm = This domain requires you 'confirm afternic' using the steps above No = The domain is not enabled with Afternic at this time All = This provides a list of all domains Afternic supports Fast Transfer TLD = all TLDs that are eligible for fast transfer

  • Do you have a backordering service?

    Yes, we have an awesome domain backorder service available in our marketplace! We offer backorders on the following top-level domains: .COM, .NET, .ORG, .CO, .TV, .CC, .US, .BIZ, and .INFO. You can place a domain backorder request for a domain that is pending deletion if you have completed at least one successful order with us in the last 365 days and haven't been banned from our auctions. If you don't qualify for the former, you can prepay into your account now. You will also need to set your marketplace default payment settings in your account. After you place a domain backorder, we will try to catch the domain as it drops, but we cannot guarantee that will catch it for you. If we do catch it and you're the only person who placed a backorder request, then an order will be created for you and you will have 47 hours to pay for the domain. Then, the domain will be placed in your account once your order is complete. If you do not pay for the domain, you will be banned from our auctions. In the case of multiple backorder requests, there will be a backorder auction. Have your eye on a domain, but don't see it in our backorders yet? Add it to your domain watch list! Learn more about domain backorders Remove a backorder request you've placed See a list of the backorders you've requested Find out how to place your bid in our backorder auction

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