Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Domain Settings

  • How do I enter the intended use for my .SCOT domain?

    .SCOT registrants are required to state their intended use of the registered domain name. You will be asked to fill this out on checkout, but you can also set up or change your .SCOT domain's intended use settings within your Dynadot account by following these steps: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "SCOT Settings" and enter in your .SCOT intended use information here.

  • How do I set my .NYC contact settings?

    .NYC domains are restricted to those with a physical presence in one of New York City's 5 boroughs. You will be required to set up a contact record in New York when you register your .NYC domain. You can also set up or change your .NYC contact settings from within your Dynadot account by following these instructions: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "NYC Domain Settings". Set your .NYC Nexus information in the provided form. If you do not have a contact record in New York, you can create one on that page as well.

  • How do I select the default payment method for auto-renewed domains?

    Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected. To select a payment method for your auto-renewed domains, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar, and click "Domain Auto-Renew" on the right. Click the "Domain Auto Renew" link. Select "auto renew" from the top drop-down menu. Then click the blue "Save" button. There are two payment types that you can use for auto-renewals: account credit or credit card. The default for all accounts is account credit. If you want to use credit card, you can either select an existing card or enter a new one in the "Select your default auto-renew payment method and currency" section*. If you want to use account credit and it is not already selected, you can select it from the drop-down.** To apply your auto-renewal payment method changes to any existing auto-renewals, check the "Apply to all auto-renew domains, websites, and website builders" option. Then click the blue "Save" button to save all changes. *If you are using a credit card for your auto-renewals, you will need to make sure your credit card is up-to-date and you may want to take note of the expiration date. **If you are using account credit for your auto-renewals, you need to make sure that you have enough credit to cover your auto-renewals and you must add account credit in the same currency as your preferred currency. For example, if you prefer to pay in Euros and have an account balance that is in Euros, but your preferred currency is set to USD, your auto-renewal order will not go through. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. The payment method you choose for auto-renewals is not the same payment method used for expired domain auction auto-pay orders.

  • How do I map my Wordpress blog to my domain?

    To map yourdomain.wordpress.com site to your Dynadot domain, please follow these steps: First, you want to add WordPress name servers to your account. Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Click on the "Add Name Server" button. Enter "NS1.WORDPRESS.COM" in the "Name Server" box. Press the "Add Name Server" button. Repeat steps two more times entering "NS2.WORDPRESS.COM" and "NS3.WORDPRESS.COM". Next, you want to set your domain to use these name servers. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Name Servers" from the top drop-down menu. Choose the "Select from your Name Servers" option and select the Wordpress name servers you added. Press the "Save Name Servers" button to save your changes. Now you want to purchase the domain mapping upgrade through your WordPress dashboard. (NOTE: It costs $12 for this service) Navigate to Store, then Domains in your blog's dashboard. Enter the domain into the form at the top of the page and click the "Add domain to blog" button. You will be prompted to pay for the upgrade and complete the process. Finally, you want to set your WordPress account to use your domain. Go back to the Store, then Domains page and select the radio button next to the domain you want to use. Click the "Update Primary Domain" button.

  • How do I add a Sender Policy Framework (SPF) to my domain?

    You can enter SPF records using the TXT record type in the DNS settings in your Dynadot account. To set an SPF record, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Dynadot DNS" setting from the top drop-down menu. Under the "Domain Record (required)" section, select "TXT" from the drop-down menu. Enter the information for your SPF record in the "IP Address or Target Host" box. Press the "Save DNS" to save your changes. NOTE: TXT records cannot be set by themselves; you must enter a domain record type (A, AAAA, CNAME, or Forwarding) if you want to use a TXT record. Setting SPF records can help prevent spammers from sending messages with forged from addresses at your domain.

  • How do I save my domain search TLD settings?

    Are you always searching for domain names on the same top-level domains (TLDs)? Let us help you narrow your search by TLD! You can set up a what we call "search TLD settings" that will put the TLDs you want to search at the top of all of our searches including our advanced search and IDN search. To set up your search TLD settings, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click on "Domain Defaults" in the drop-down. Click on the "Search TLD Settings" link. You can set each TLD to either "Hide", "Show", or "Default". "Show" means that that TLD will be checked-off on our advanced search page, while "Hide" means it won't be. Default will only check-off the TLDs that our system has defaulted to check-off. Press the "Save" button to save your changes.

  • How do I select my default auto-renew setting?

    Setting up default auto-renewals for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. Choosing this as your default option means that domains added to your account will use this feature. To select auto-renew as your default option, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Domain Defaults" in the drop-down. Click on the "Domain Auto-Renew" link. In the "Auto-Renew Option" section, select "auto-renew" from the drop-down menu. Press the "Save" button to save your changes. You can also select your preferred Auto-Renewal Payment method on this page.

  • How do I set my name servers for my domain?

    To set your name servers, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Name Servers" setting from the top drop-down menu. There are two ways to set name servers: - If you are adding new name servers, select "Enter new or existing Name Servers" from your list of choices and enter your new name servers in the provided fields. - If you are using existing name servers, move down to the "Select from your Name Servers" option and choose the name servers from your existing list. Press the "Save Name Server" button to save your changes. Please be aware that it might take some time for your name server changes to propagate. Alternatively, you can also set your Name Servers when transferring your domain. To do so, while your item is in the cart, please click on the hardware icon. It will prompt you through a short two step wizard and guide you through the set up process.

  • How do I set up my default name server settings?

    Default name servers will automatically set new domain registrations to the name servers of your choosing. To set your default name server settings, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Domain Defaults" in the drop-down. Select the "Name Servers" option. In the "DNS Setting" section, select "Name Servers" from the drop-down menu. Enter in the default name server settings you wish to set for any future domains you register with us. Press the "Submit" button to save your settings. Now any new domains registrations will be set to your default name server settings. NOTE: Any domains transferred to us keep their current name servers as they enter your account and therefore will not be affected by these settings. Your settings should look similar to what is shown below: (click to enlarge) Default Name Servers Example Learn how to set name servers for your domain. Looking to set multiple domains already in your account to a certain name server setting? We've got the perfect solution and they're called smart folders: How do I create a smart domain folder? How do I move domains in and out of my smart folder? How do I set or change the default name server setting of my smart domain folder?

  • What additional information is required to register .CN domains?

    CNNIC, the central registry for .CN, requires documentation to register a .CN domain. To do so please specify your contact type as either an Individual or Enterprise. If you choose Individual, you will need to provide a photo ID for the .CN registry's audit process. Please note, the registry accepts passport only for the audit if you are not a Chinese citizen. If you choose Enterprise, you will need to provide photo ID and a copy of your Business License for the .CN registry's audit process. Please note: the CN registry is very strict with the audit. To pass the audit, the name on the ID or business document must match EXACTLY the name of your contact record, including the language and order. Common reject reasons are: document is not clear, not full version or important information is covered by watermark.

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