Dynadot Help

Domain Settings

• Where do I enter my .MOSCOW/.МОСКВА Whois Type?

  To set up your .MOSCOW and/or .МОСКВА domain's Whois type, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "MOSCOW/МОСКВА Settings" and enter in your .MOSCOW/.МОСКВА Whois type information here. There are different Whois type entry requirements depending on whether you are a legal entity or an individual. Find out more about what you need to enter for your .MOSCOW/.МОСКВА Whois type.

• How do I set up my domain for Big Cartel?

  If you want to set up your domain with Big Cartel, please follow the following instructions: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) and select "DNS Settings" from the "Bulk action" drop-down menu. On the new page, select the "Dynadot DNS" option from the drop-down menu. In the "Domain Record (required)" section at the top, select "Forward" as the record type and enter "http://www.yourdomainname.ext" as the "URL". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter "yourbigcartelstore.bigcartel.com" as the "IP Address or Target Host". Scroll down to the bottom of the page and click on the "Save DNS" button to save your changes. Enter your domain with your Big Cartel account. Please be aware that it might take some time for your changes to propagate.

• How do I set up my domain with Shopify?

  If you want to set up your domain with Shopify, please follow the following instructions: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Select the domain you want to use with Shopify and click on "Bulk Actions", then "DNS Settings". Choose "Dynadot DNS" from the drop-down menu. Under the "Domain Record" section, select "A" as the Record Type and enter Shopify's IP address, 23.227.38.65, in the IP Address or Target Host section. Now you'll need to add a subdomain under the "Subdomain Records" section. Enter the prefix for your subdomain (i.e. www, shop, etc), then select "CNAME" as your Record Type and enter the Shopify URL you want to associate the subdomain with (i.e. shops.myshopify.com) in the IP Address or Target Host section. Click "Save DNS" at the bottom of the page. Please be aware it may take time for these changes to propagate. Claim your domain at Shopify. NOTE: Your Shopify store URL will be in the format [your-shop-name].myshopify.com and is the default URL provided to you by Shopify when you first created your store. Your settings should look similar to what is shown below: (click to enlarge) Shopify Set-up Example

• How do I set or change the default renew option of a smart domain folder?

  To set or change your default renew option for a smart folder, please follow these steps: Log into your Dynadot account. Select "My Domains" then "Folders" from the left-side menu bar. Click on the link listed in the "Renew Options" column. Click on the dropdown and select your renew option. You can select "manual renewal," "auto-renew," or "do not renew." Then, click "Save". Note: the domain renew option you select will be applied to all the domains in that smart folder. You can also choose to "Auto Apply" these renew options to future domains that you move into that smart domain folder using the button. How do I create a smart folder? How do I move domains in and out of smart folders?

• How do I set or change the default domain transfer lock of a smart domain folder?

  To set or change your default domain transfer lock settings for a smart folder, please follow these steps: Log into your Dynadot account. Select "My Domains" then "Folders" from the left-side menu bar. Click on the link listed in the "Transfer Lock" column. Once the page loads, select "Yes" if you want your domains to be locked by default. To save your settings, hit the "Save" button. Note: the domain transfer lock option you select will be applied to all the domains in that smart folder. You can also choose to "Auto Apply" these domain transfer lock options to future domains that you move into that smart domain folder using the button. How do I create a smart folder? How do I move domains in and out of smart folders?

• How do I select the auto-renew payment method for a group of domains?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected. To select a payment method for a group of domains, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names for which you want to set the auto-renew payment method. To select all your domains, check the box at the top of the frame. Click "Bulk Action", then select "Renew Options". Select "auto-renew" from the drop-down menu on the new page and choose your currency and payment method. Click "Save Settings" when you are finished. At the moment, there are only two payment types used for auto-renewals. You can choose account credit or a credit card. You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. NOTE: The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.

• How can I use DKIM with my domain?

  You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage Domains" from the "My Domains" drop-down menu. Check the box next to your domain name(s) and choose "DNS Settings" option from "Bulk action" dropdown menu. Choose "Dynadot DNS" option from the dropdown menu. Scroll down to the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Record Type" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Save DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.

• How do I move domains in/out of smart folders?

  To move a domain into a smart folder, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to move and click on the "Folder" button. Select the destination folder from your list in the drop-down menu. Press the "Move" button to move the domains.

• Do you support the use of favicons with your stealth forwarding service?

  No, we currently do not support the use of favicons with our stealth forwarding service. We do, however, support favicons on our Website Builder! Build your own custom website with our beautiful, easy-to-use templates and get access to add your own favicon with any upgrade!

• When the first domain record is a CNAME, why are MX records not allowed?

  RFC 1034 published by the Internet Engineering Task Force (IETF) recommends the following: "If a CNAME resource record is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different. This rule also insures that a cached CNAME can be used without checking with an authoritative server for other resource record types." We do have a workaround for this issue.

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