Dynadot Help

Domain Settings

• How do I check and choose which contact record should be viewable in the public Whois directory?

  To check which contact records your domain is using for the Whois directory, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Under the "Domain" column, click on your domain name (which should be a link). Choose the "Contacts" tab to the right of "Settings". You will be prompted to unlock your account. Once your account is unlocked, you can choose which contact record to display on the Whois directory and check which contact is currently in use. Press the "Save" button to save any changes. If you need to set more than one domain's Whois information, please follow these steps: Sign in to your Dynadot account. Make sure to unlock your account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Contacts" from the "Bulk Action" list. Use the drop-down menus to choose the correct contact record you want to use. Press the "Save Settings" button to save your changes. Once you update your contact records for your domains, it might take a few days for the public Whois directory to update.

• I do not want to lose my domains. What is the best way to keep domains from expiring?

  Ensuring you do not lose your domains is important. Here are a couple of suggestions to help you keep your domains from expiring: Keep your email address up to date: This is where we will send those domain expiration notices as well as other important account information. Domain expiration notices are sent out starting 60 days before the expiration date. You can also set a renewal email, so you can receive notices at two emails to make sure you don't miss them! Use our domain auto-renewal service: Once you set up auto-renew for your domain, our system will automatically renew the domain for you 15 days before the expiration date. Just make sure you have an up-to-date payment method selected. Register your domain for up to 10 years: Many of our top-level domains (TLDs) allow you to register your domain name for up to 10 years. You can take advantage of this to ensure that your domain will not expire any time soon. Just remember to renew at the end of 10 years (or well before)! Find out how many years you can register your domain. Domain already expired? Don't worry you may have a renewal grace period that will allow you to keep your domain.

• How do I add domain privacy to a domain in my Dynadot account?

  Want to add domain privacy to one of your domains? We have two available privacy options: partial privacy, which hides all of your personal information except your name, and full privacy, which hides all of your personal information including your name. You can easily add privacy within your Dynadot account by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to add privacy and click on the "Bulk Action" button. Choose "Privacy Settings" from the "Bulk Action" list. Select either "Partial" or "Full" privacy from the drop-down menu and click the "Save" button to add privacy to your domain. NOTE: If you choose to use our domain privacy service, your personal information, including your name, email address, mailing address, and phone number, is replaced by our domain privacy service information and will not be sent to the central registry. This will also happen when we escrow your Whois data to the third party data escrow service as required by ICANN. If one of the domains selected does not allow privacy, or if any domains are expired, this will result in an error message. See a list of domains that do not allow privacy.

• How do I edit my domain contact records listed in the Whois?

  To edit your contact records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and then click "Contact Records" in the drop-down. Click on the link associated with the contact record you wish to edit in the "Name/Email" area. You will be prompted to unlock your account. Click again on the link associated with the contact record you wish to edit in the "Name/Email" area. Edit your contact information in the provided form. Press the "Save" button to save your changes. NOTE: If you update a Whois contact record that is being used for a generic top-level domain (gTLD), such as .COM, you will receive a Contact Record Whois Verification email from [email protected] to your Whois registrant email (After you hit "Save", you will see information about whether or not this email has been sent out under the "gTLD Verification" section). You will need to click on the link in the email to verify your contact record. Failure to verify your contact record within 15 days will result in the suspension of the domains attached to that contact record (your domains will be set to parking). Once you update your contact records for your domains, it might take a few days for the public Whois directory to update.

• How do I know if my domain is locked?

  To check the status of your domain lock, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Find the domain name(s) from your domain list and look to the far right until you see a "Lock" icon. If you hover over the icon, it will say "Locked" or "Unlocked". You can also see if a domain is locked by clicking on the domain from the "Manage Domains" page and scrolling down to the "Transfer Lock" section. We recommend keeping your domains locked unless you are in the process of a transfer. This helps ensure their security. If you do leave a domain unlocked, our system will relock it after 14 days. Learn how to unlock your domain.

• How do I set my Default Transfer Lock setting?

  By default, our system puts a lock on all domains for security. If you want to transfer your domain out, you have to unlock it first. However, you can choose to set your default transfer lock setting to "No" if you prefer. To set your default transfer lock setting, please follow these steps: Log into your Dynadot account. Select "Domain Defaults" from the “My Domains" drop-down menu. Click on the "Default Transfer Lock" link. Here you can choose to lock or not lock your domains by default. Please note that domains already in your account will not be affected by the "Default Transfer Lock" setting. How do I know if my domain is locked?

• How do I set up my domain with Blogger or Blogspot?

  To set up your domain with Blogger or Blogspot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Dynadot DNS" from the top drop-down menu. In the "Domain Record (required)" field, select "A" from the drop-down menu and enter Google's IP 216.239.32.21 in the "IP Address or Target Host" box. Repeat the same steps and create 3 additional A records pointing to IP addresses 216.239.34.21, 216.239.36.21, and 216.239.38.21. In the "Subdomain Records (optional) field", enter "www" as the subdomain record, select "CNAME" from the drop-down menu, and enter ghs.google.com under the "IP Address or Target Host" box. Please note Blogger may ask you to enter another CNAME record. You can verify their current settings here. Press the "Save DNS" button to save your changes. Please be aware that it might take some time for your name server changes to propagate. Next, you will need to configure your settings with Blogger: Sign in to your Blogger account. Navigate to Dashboard, Settings, Publishing, Add a custom domain, Switch to advanced settings. In the "Advanced Settings" box, type in www.yourdomain.ext (For example: www.dynadot.com). Press the Save button to save your changes. You can also create your blog right here on Dynadot! Upgrade to our basic website builder plan to create a beautiful website with blog functionality.

• Where can I find the auth code for my domain?

  The authorization code, or EPP code, of your domain is needed in order to transfer the domain to another registrar. To find the auth code for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Click on the domain name you want to transfer (it should be a link). Scroll down to the "Authorization Code" section. If your domain is transfer locked, you will need to unlock it by first unlocking your account using the links provided (unless your account is already unlocked, in which case the links will not appear). Once your account is unlocked, press the "Unlock" button to unlock your domain. NOTE: Your domain needs to remain unlocked during the transfer process; however, we recommend locking your account to ensure its security. Our system will automatically re-lock it within 1 hour for you, but it's always a good idea to re-lock it as soon as you don't need it to be unlocked.

• How do I set up a custom domain with Tumblr?

  To set up a custom domain with Tumblr, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Dynadot DNS" from the top drop-down. In the "Domain Record (required)" field, select "A" from the drop-down menu and then enter IP address 66.6.44.4 in the "IP Address or Target Host" box. In the "Subdomain Records (optional)" section, enter "www" as the subdomain, select "CNAME" from the drop-down menu and then enter domains.tumblr.com in the "IP Address or Target Host" box. Press the "Save DNS" button to save your changes.

• How do I set or change the default Whois of a smart domain folder?

  To set or change the default Whois for a smart folder, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Folders" in the drop-down. Click on the blue link under the "Whois" column. You should see your current Whois contact records for this folder on that page. Select the contact record you want from the drop-down menus. Press the "Save" or "Save and Apply to All Domains" button to save your changes. Saving this Whois information for your folder will not affect the domains in the folder unless you choose to "Save and Apply to All Domains". How do I create a smart folder? How do I move domains in and out of smart folders?

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