DYNADOT HELP

Help>Account Management>Domain Settings

    Domain Settings

    • What does it mean when a domain is set to "Do Not Renew"?

      Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.

    • How do I forward my domain using Dynadot Advanced DNS?

      To forward your domain using Dynadot Advanced DNS, please follow these steps: Sign in to your Dynadot account. Select "My Domains" on the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to forward and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. In the "Domain Record (required)" section, select "Forward from the drop-down menu and then enter the URL you wish to forward to under the "IP Address or Target Host" box. In the "Subdomain Records (optional)" section, enter "www" as the subdomain, select "Forward" from the drop-down menu and enter the URL you wish to forward to under the "IP Address or Target Host" box. Press the "Save DNS" button to save your changes. Please be aware it may take some time for your changes to propagate.

    • How do I set my Default Transfer Lock setting?

      By default, our system puts a lock on all domains for security. If you want to transfer your domain out, you have to unlock it first. However, you can choose to set your default transfer lock setting to "No" if you prefer. To set your default transfer lock setting, please follow these steps: Log into your Dynadot account. Select "Domain Defaults" from the “My Domains" drop-down menu. Click on the "Default Transfer Lock" link. Here you can choose to lock or not lock your domains by default. Please note that domains already in your account will not be affected by the "Default Transfer Lock" setting. How do I know if my domain is locked?

    • Where do I submit my .CN documents for the audit?

      To submit your .CN documents, please follow these steps: Sign in to your Dynadot account. Select "My Domains" on the left-side menu bar and click "Contact Records" in the drop-down. Find the contact record you are trying to audit and click on the blue "none" link under the "CNNIC .CN Audit" section. Click on the "Choose File" button to upload your document. Press the "Start Audit" button to start the audit. NOTE: If your contact record lists a business name, you will need to send official business documents for the audit (Business License or Articles of Incorporation). If only your name is under the contact record, and you are a Chinese citizen, you can send your government-issued photo ID or Passport. For other individual registrants, please sent us a copy of your passport for the audit.

    • How do I turn off my domain privacy?

      Our domain privacy service replaces your personal contact information in the Whois database with ours, helping keep your information secure from spammers and scammers. To turn off your domain privacy, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) whose privacy you wish to turn off and click on the "Bulk Action" button. Choose "Privacy Settings" from the "Bulk Action" list. Select "Off" in the drop-down menu. Press the "Save Settings" button to turn off domain privacy. Please be aware that it may take a few days for the Whois database to be updated to your altered Whois information. Learn more about domain privacy Learn how to add privacy to a domain See a list of domains that do not allow privacy

    • I just changed my name server settings. Why are they not updated yet?

      It takes time for all of the zone name servers located all over the world to update their lists. So, when you change your name server options in your Dynadot account, these changes must be updated to all zone name servers before your domain displays the correct web page. This is what people mean by waiting for their domain to resolve, since the zone name servers will, at first, contain your old name server settings until they update. Depending on the central registry (Verisign, etc.), they may update within five minutes or (very rarely) take a whole day to update. Use the IP lookup tool in your Dynadot account to determine if your name server settings have been propagated.

    • How do I request the Contact Record Whois Verification email to be sent again?

      To request a new Contact Record Whois Verification email, please follow these steps: Sign in to your Dynadot account. Select "Contact Records" from the "Domains" drop-down menu. Click on the link associated with the contact record you wish to edit in the "Name/Email" area. Verify that your contact record details are correct, then scroll down to the "gTLD Verification" section. Click on the "Send Verification Email Now" button. If you fail to verify your Whois contact record within 15 days of receiving the original Contact Record Whois Verification email that went out to you, you will be unable to manage them. This means you will not be able to renew or change your domain settings until the contact is verified. If you are resending this email because you cannot manage your domains, we recommend following the verification instructions in the email as soon as you receive it, so you can regain control of your domains as quickly as possible.

    • How do I set up MX records to have my domain email delivered to my email host?

      MX records are Mail eXchange records that specify the mail server responsible for accepting email messages for your domain. If you want to set up your email for your domain, you will need to set up MX records within your Dynadot account. The following instructions will only work if you are using our name servers. If you are using someone else's name servers, you will need to set up your MX records on those name servers. Also, if you are using our DNS, you will need to set up your MX records using DNS instead. To set up your domain's MX records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s). Select "Email Forwarding" from the 'Bulk action" drop-down menu. On the new page, select "MX Records" from the drop-down menu. Enter your MX record value and priority here. You can enter up to 5 MX records. Click "Add Mail Host" to open up another field. The distance specifies the priority of the mail hosts. 0 is the highest priority, and email will be delivered to that email host first. If you do not know what to enter here, just enter 0. Click on the "Save Email Settings" button to save your changes.

    • How do I set my .BERLIN contact settings?

      The .BERLIN domains are restricted to those who have a connection to the city of Berlin. This connection can include a contact in Berlin. You will need to enter your contact settings either at checkout or from within your Dynadot account. To set up your .BERLIN contact settings from within your Dynadot account, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "BERLIN Settings", set your .BERLIN contact information here. If you do not have a contact record in Berlin, you can create one on that page as well.

    • How can I point my domain to Squarespace?

      To point your domain to Squarespace, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Dynadot DNS" setting from the top drop-down menu. You will need to create two CNAME records. Scroll down to the "Subdomain Records (optional)" section and select “CNAME” from the drop-down menu. Enter your unique Squarespace code (the unique code that appears directly below the Host column in your Squarespace account) in the ‘Subdomain’ field. In the ‘IP Address or Target Host’ field, enter verify.squarespace.com. Remain in the "Subdomain Records (optional)" section and enter "www" as the next subdomain. Select "CNAME" from the drop-down and then enter ext-cust.squarespace.com in the "IP Address or Target Host" box. Do not enter your actual domain name. Next you will enter the ‘A’ records. Scroll up to the "Domain Record (required)" section and select “A’ as your record type. Enter 198.185.159.144 in the "IP Address or Target Host" box. Repeat this for the other three Squarespace IP address - 198.185.159.145, 198.49.23.144, and 198.49.23.145 Click on the "Save DNS" button to save your changes. See Squarespace's directions on domain mapping with Dynadot for reference.

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