Dynadot Help

Domain Settings

• I am trying to set my name servers, but the page just reloads when I click on it. Why?

  If you are trying to access your domain's name server settings and the page is simply reloading, this is because you need to verify your contact record. When you create a new contact record, you must verify it in our system. To do this, we send you an email with a link that you can use to complete the verification. This email is sent to the registrant email address indicated on that contact record. If you do not have this email, you can request to have the Contact Record Whois Verification email resent from within your account.

• How do I turn off my domain privacy?

  Our domain privacy service replaces your personal contact information in the Whois database with ours, helping keep your information secure from spammers and scammers. To turn off your domain privacy, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) whose privacy you wish to turn off and click on the "Bulk Action" button. Choose "Privacy Settings" from the "Bulk Action" list. Select "Off" in the drop-down menu. Press the "Save Settings" button to turn off domain privacy. Please be aware that it may take a few days for the Whois database to be updated to your altered Whois information. Learn more about domain privacy Learn how to add privacy to a domain See a list of domains that do not allow privacy

• Can I set up email forwarding if I am using stealth forwarding?

  Yes! Stealth forwarding is completely separate from our email forwarding; the two do not have any effect on each other. For this reason, setting up your 10 free email aliases is no different whether you're using our name servers, forwarding your domain, or stealth forwarding your domain. Our email forwarding allows you to set up to 10 email addresses on your domain name, for example, [email protected] You can then have any email sent to your domain email addresses forwarded to an existing email address such as your Gmail, Yahoo, Hotmail, or other email. Since the email is being forwarded, you cannot respond using your domain email. Unfortunately, it's not quite as "stealth" as your website using stealth forwarding. Learn how to set up email forwarding. Want to get email for your domain without having to forward it? Check out our Email Hosting or Website Builder plans.

• How do I change the IP address associated with my custom name servers?

  To edit your custom name servers for a domain registered by Dynadot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Click on the name server you wish to edit. It should be a blue link. Enter the new IP address in the provided form. Press the "Submit" button to save your changes. You can submit either an IPv4 or IPv6 IP address. You can also set multiple IP addresses. Please also remember to configure your name servers with the corresponding "A" record. NOTE: The .WS Registry does not support IPv6 addresses.

• How do I renew my domain for more than one year?

  To renew your domain for more than one year, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" from the drop-down.. Check the box next to the domain name(s) you wish to renew and click on the "Bulk Action" button. Choose "Renew" from the "Bulk Action" list. The item will be added to your shopping cart at the top right-hand corner of the page. Click on your shopping cart to access the items in your cart. Select the duration you want for your domain renewal(s) (up to 9 years for most domain extensions). Press the "Checkout" buttons to submit your order. Renewing your domain for more than one year is a great way to ensure that you don't lose your domain to expiration. Another great way to make sure you don't lose your domain (especially when there's a lot of time left until your next renewal) is by setting your domain to auto-renew.

• How do I park a domain?

  To park your domain (also known as domain parking), please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Parking" setting from the top drop-down menu. Press the "Park Domain" button to save your changes. Please be aware that it might take some time for your name server changes to propagate.

• How do I set up domain forwarding?

  What is domain forwarding? Domain forwarding is the process of redirecting a website visitor to another domain name prior to the initial webpage loading. This will prevent the user from visiting the original URL destination, and will instead forward them to a specified web address. To set up domain forwarding on any of your domain names, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Dynadot Forwarding" setting from the top drop-down menu. Enter the URL of the page you wish to forward to, following the format of the example given. Press the "Forward Domain" button to save your changes. Please be aware that it might take some time for your name server changes to propagate.

• Where do I submit my .CN documents for the audit?

  To submit your .CN documents, please follow these steps: Sign in to your Dynadot account. Select "My Domains" on the left-side menu bar and click "Contact Records" in the drop-down. Find the contact record you are trying to audit and click on the blue "none" link under the "Cnnic .Cn Audit" column. Select the 'Contact Type' that applies to you and fill all information requested. Click on the "Choose File" button to upload your document(s). Press the "Start Audit" button to start the audit. NOTE: If your contact record lists a business name, you will need to send official business documents such as Business License or Articles of Incorporation; along with photo ID for the audit. If only your name is under the contact record, and you are a Chinese citizen, you can send your government-issued photo ID or Passport. For other individual registrants, please send us a copy of your passport for the audit.

• How do I access the website snapshot tool?

  Our website snapshot tool allows you to see what your website homepage looks like. The reason you may want to use this tool is to see if you're seeing a different - cached - version of your website. To see your website's snapshot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Choose "Snapshot" from the down arrow link to the left of your domain name. A pop-up window will appear showing you a current snapshot of your website.

• How can I point my domain to Squarespace?

  To point your domain to Squarespace, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS Settings page, select the "Dynadot DNS" setting from the top drop-down menu. You will need to create two CNAME records. Scroll down to the "Subdomain Records (optional)" section and select “CNAME” from the drop-down menu. Enter your unique Squarespace code (the unique code that appears directly below the Host column in your Squarespace account) in the ‘Subdomain’ field. In the ‘IP Address or Target Host’ field, enter verify.squarespace.com. Remain in the "Subdomain Records (optional)" section and enter "www" as the next subdomain. Select "CNAME" from the drop-down and then enter ext-cust.squarespace.com in the "IP Address or Target Host" box. Do not enter your actual domain name. Next you will enter the ‘A’ records. Scroll up to the "Domain Record (required)" section and select “A’ as your record type. Enter 198.185.159.144 in the "IP Address or Target Host" box. Repeat this for the other three Squarespace IP addresses - 198.185.159.145, 198.49.23.144, and 198.49.23.145 Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown below: (click to enlarge) Squarespace Set-up Example See Squarespace's directions on domain mapping with Dynadot for reference.

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