Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Domain Settings

  • How can I disable my email forwarding?

    If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Not Set" setting from the top drop-down menu. Click the "Save Email Settings" button to save your changes.

  • How do I forward to an IDN or URL with non-Latin characters?

    If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.

  • How do I set up email forwarding?

    Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as [email protected], only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the "Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Your settings should look similar to what is shown below: (click on it to see it larger) Email Forwarding Example Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Plans.

  • How can I use DKIM with my domain?

    You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage Domains" from the "My Domains" drop-down menu. Check the box next to your domain name(s) and choose "DNS Settings" option from "Bulk action" dropdown menu. Choose "Dynadot DNS" option from the dropdown menu. Scroll down to the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Record Type" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Save DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.

  • How do I set up MX records to have my domain email delivered to my email host?

    MX records are Mail eXchange records that specify the mail server responsible for accepting email messages for your domain. If you want to set up your email for your domain, you will need to set up MX records within your Dynadot account. The following instructions will only work if you are using our name servers. If you are using someone else's name servers, you will need to set up your MX records on those name servers. Also, if you are using our DNS, you will need to set up your MX records using DNS instead. To set up your domain's MX records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s). Select "DNS Settings" from the 'Bulk action" drop-down menu. On the new page, select "MX Records" from the drop-down menu. Enter your MX record value and priority here. You can enter up to 5 MX records. Click "Add Mail Host" to open up another field. The distance specifies the priority of the mail hosts. 0 is the highest priority, and email will be delivered to that email host first. If you do not know what to enter here, just enter 0. Click on the "Save Email Settings" button to save your changes.

  • How do I enter the intended use for my .SCOT domain?

    .SCOT registrants are required to state their intended use of the registered domain name. You will be asked to fill this out on checkout, but you can also set up or change your .SCOT domain's intended use settings within your Dynadot account by following these steps: Sign in to your Dynadot account. Click “My Domains”, then “TLD Settings” from the left-side menu bar. Click on the "SCOT Settings" and enter in your .SCOT intended use information here.

  • How do I request the Contact Record Whois Verification email to be sent again?

    To request a new Contact Record Whois Verification email, please follow these steps: Sign in to your Dynadot account. Select "Contact Records" from the "Domains" drop-down menu. Click on the link associated with the contact record you wish to edit in the "Name/Email" area. Verify that your contact record details are correct, then scroll down to the "gTLD Verification" section. Click on the "Send Verification Email Now" button. If you fail to verify your Whois contact record within 15 days of receiving the original Contact Record Whois Verification email that went out to you, you will be unable to manage them. This means you will not be able to renew or change your domain settings until the contact is verified. If you are resending this email because you cannot manage your domains, we recommend following the verification instructions in the email as soon as you receive it, so you can regain control of your domains as quickly as possible.

  • How do I know if my domain is locked?

    To check the status of your domain lock, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Find the domain name(s) from your domain list and look to the far right until you see a "Lock" icon. If you hover over the icon, it will say "Locked" or "Unlocked". You can also see if a domain is locked by clicking on the domain from the "Manage Domains" page and scrolling down to the "Transfer Lock" section. We recommend keeping your domains locked unless you are in the process of a transfer. This helps ensure their security. If you do leave a domain unlocked, our system will relock it after 14 days. Learn how to unlock your domain.

  • I am trying to set my name servers, but the page just reloads when I click on it. Why?

    If you are trying to access your domain's name server settings and the page is simply reloading, this is because you need to verify your contact record. When you create a new contact record, you must verify it in our system. To do this, we send you an email with a link that you can use to complete the verification. This email is sent to the registrant email address indicated on that contact record. If you do not have this email, you can request to have the Contact Record Whois Verification email resent from within your account.

  • How do I turn off my domain privacy?

    Our domain privacy service replaces your personal contact information in the Whois database with ours, helping keep your information secure from spammers and scammers. To turn off your domain privacy, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) whose privacy you wish to turn off and click on the "Bulk Action" button. Choose "Privacy Settings" from the "Bulk Action" list. Select "Off" in the drop-down menu. Press the "Save Settings" button to turn off domain privacy. Please be aware that it may take a few days for the Whois database to be updated to your altered Whois information. Learn more about domain privacy Learn how to add privacy to a domain See a list of domains that do not allow privacy

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