- How do I select the auto-renew payment method for a group of domains?
Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 30 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected. To select a payment method for a group of domains, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names for which you want using the payment method you will be selecting. To select all your domains, check the box at the top of the frame. Click "Bulk Actions", then select "Renew Option". Select "auto-renew" from the drop-down menu on the new page and choose your currency and payment method. Click "Save Settings" when you are finished. At the moment, there are only two payment types used for auto-renewals. You can choose account credit or a credit card. You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. NOTE: The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.
- What are smart domain folders?
Smart folders give you a way to group your domains. With our smart domain folders, you can more easily set Whois records, name server settings, renew options, and transfer locks for a group of domains. How do I create a smart folder? How do I move domains in and out of smart folders?
- How do I forward to an IDN or URL with non-Latin characters?
If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.
- How do I save my domain search TLD settings?
Are you always searching for domain names on the same top-level domains (TLDs)? Let us help you narrow your search by TLD! You can set up a what we call "search TLD settings" that will put the TLDs you want to search at the top of all of our searches including our advanced search and IDN search. To set up your search TLD settings, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click on "Domain Defaults" in the drop-down. Click on the "Search TLD Settings" link. You can set each TLD to either "On", "Off", or "Default". "On" means that that TLD will be checked-off on our advanced search page, while "Off" means it won't be. Default will only check-off the TLDs that our system has defaulted to check-off. Press the "Save" button to save your changes.
- How do I set up email forwarding?
Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, firstname.lastname@example.org. The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Forwarding" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as email@example.com, only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Business Plan.
- How can I remove or disable my DNS records?
You must update your settings to remove or disable your DNS records. For example, you can change your settings to our domain parking feature or use name servers and they will override your DNS records. Once your domain is using a new setting, you can go back to the DNS tab and press the "Clear Settings" button at the bottom of the page.
- Can I set up email forwarding if I am using stealth forwarding?
Yes! Stealth forwarding is completely separate from our email forwarding; the two do not have any affect on each other. For this reason, setting up your 10 free email aliases is no different whether you're using our name servers, forwarding your domain, or stealth forwarding your domain. Our email forwarding allows you to set up to 10 email addresses on your domain name, for example, firstname.lastname@example.org. You can then have any email sent to your domain email addresses forwarded to an existing email address such as your Gmail, Yahoo, Hotmail, or other email. Since the email is being forwarded, you cannot respond using your domain email. Unfortunately, it's not quite as "stealth" as your website using stealth forwarding. Learn how to set up email forwarding. Want to get email for your domain without having to forward it? Check out our Email Hosting or Website Builder Business Plan.
- How do I set or change the default renew option of a smart domain folder?
To set or change your default renew option for a smart folder, please follow these steps: Log into your Dynadot account. Select "My Domains" then "Folders" from the left-side menu bar. Click on the link listed in the "Renew Options" column. Click on the dropdown and select your renew option. You can select "manual renewal," "auto-renew," or "do not renew." Then, click "Save". Note: the domain renew option you select will be applied to all the domains in that smart folder. You can also choose to "Auto Apply" these renew options to future domains that you move into that smart domain folder using the button. How do I create a smart folder? How do I move domains in and out of smart folders?
- How do I set my .CN domain settings?
Although .CN no longer has any restrictions with registration, if you want to use your .CN domain (aka set name servers), you will need to set your .CN domain settings. To do so, please follow these steps: Sign in to your Dynadot account. Select "TLD Settings" from the "Domains" drop-down menu. Click on the "CN Domain Settings" link on the right-hand side of the page. Enter your information in the provided form. Click on the "Submit" button to save your changes. NOTE: The .CN central registry requires additional information and documentation to set the name servers for .CN domains. You will also be asked to submit photo copies of your ID or Business License, which should match your default registrant information entered under the .CN domain settings.
- How do I unlock my domain?
To unlock your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to unlock. Select "Unlock Domains" from the "Bulk Action" drop-down menu. If your account is locked, you will be prompted to unlock your account before proceeding. Unlocking your account will require you to enter your "Birthday" as well as a Token Code if you have set up Google Authenticator and/or an SMS Code if you have SMS set up (you will need to click on "Send Sms Token"). Press the "Unlock Account" button. This will take you back to the "Manage Domains" page where you can make your selection again. Press the "Unlock Domains" button to unlock your domain(s). Please submit a "Forgot Birthday" request if you do not remember your "Birthday." Please submit a "Lost Cellphone" request if you have lost your cellphone or cannot access it for Google Authenticator and/or SMS.