Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Domain Settings

  • How do I set my domain to stealth forwarding?

    To set your domain to stealth forwarding, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Stealth Forwarding" setting from the top drop-down menu. Enter the URL of the web page you wish to stealth forward to, following the format of the example given. You may also enter the Title of the website here. Press the "Stealth Forward Domain" button to save your changes. Please be aware that it might take some time for your name server changes to propagate, and there are some drawbacks to using stealth forwarding.

  • How can I disable my email forwarding?

    If you have set up email forwarding through our DNS and would like to disable it, please follow these steps: Log into your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Not Set" setting from the top drop-down menu. Click the "Save Email Settings" button to save your changes.

  • How do I register my own name servers (glue records)?

    Glue records associate a hostname with an IP address. They are needed when you want to set your domain's name servers to a hostname that is a subdomain of your domain. To create your own name servers for a domain registered at Dynadot, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Name Servers" in the drop-down. Click on the "Register Name Server" button in the top right corner of the page. Enter the host name (ns1.mydomain.com, for example) in the text box labeled "Host Name". Enter the IP address for the name server in the text box labeled "IP Address". Press the "Register Name Server" button to save your changes. You can submit either an IPv4 or IPv6 IP address (except .WS domains, which do not support IPv6 addresses). You can also set multiple IP addresses. Please remember to configure your name servers with the corresponding A records. This would be done in your hosting control panel rather than your Dynadot account. Your settings should look similar to what is shown below: (click to enlarge) Register Name Servers Example NOTE: Custom domain name servers (glue records) can only be registered at Dynadot if the domain is registered here. If you are trying to register a name server for ns1.mydomain.com, for example, and mydomain.com is registered with a third party, you would not be able to create glue records with Dynadot.

  • How do I forward to an IDN or URL with non-Latin characters?

    If you want to forward or stealth forward your domain to an Internationalized Domain Name (IDN) or a URL with non-Latin characters (beyond the domain name), the set up is slightly different. International Domains & Extensions If you want to forward your domain to a IDN or a domain name registered on an international domain extension, you need to use punycode to specify the link. Punycode is the ASCII representation of an international domain name or domain extension. The punycode of your domain is listed underneath the domain name when you sign in to your Dynadot account under "Manage" in the "Domains" drop-down. For example, if your domain is www.SanJosé.com, you would need to enter the following in our "Webpage to Forward to" section: http://www.xn--sanjos-gva.com. International Characters in URL If you want to forward to a domain name that uses ASCII characters, but the full link you want to forward to has non-ASCII characters in it, you do not need to use punycode. Instead, you will need to set your browser to the correct character encoding* and then copy the link directly from your browser. You can use any character encoding you want, including Chinese Big-5, Japanese Shift-Jis, or Russian. When entering your URL, make sure your browser is displaying the page in the encoding you want to use otherwise the web browser will send us your URL in the wrong format. For example, if you want to forward your domain to http://www.mydomain.com/?keyword=José, you would need to set your browser encoding to ISO Latin 1 and then copy the full link into the "Webpage to Forward to" section. *To set your browser's character encoding for Chrome, Firefox, and Safari, go to "View" in the browser's menu bar at the top. Then click on "Encoding" for Chrome or "Text Encoding" for Firefox and Safari. You will see a list of different character encoding options to choose from. IDN + International URL Characters If you're looking at a combo domain where the domain name and/or extension is non-ASCII and there are non-ASCII characters after the domain name, you will need to use a combination of the instructions above. Basically, you will need to enter the domain name using punycode. Then, you will need to copy the rest of the link from your browser with it set to the correct character encoding. For example, if your domain is www.SanJosé.com/?keyword=José, then you would need to enter http://www.xn--sanjos-gva.com/?keyword=José into the "Webpage to Forward to" section having copied the "/?keyword=José" part of the link from your browser with its encoding set to ISO Latin 1.

  • How can I add an MX record on your "Email Settings" page?

    Email forwarding can be added to any domain in your Dynadot account for free! To add an MX record on our "Email Settings" page, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "MX records" setting from the top drop-down menu. Enter the MX value in the "Mail Host" field and the priority in the "Priority" field. Priority 0 is highest priority. Click on the "Save Email Settings" button to save your changes.

  • What is the .MOSCOW/.МОСКВА Whois Type?

    The central registry for .MOSCOW and .МОСКВА require additional information when registering a domain. You must enter the following information in the .MOSCOW/.МОСКВА Domain Settings section. If you are a legal entity, you must enter the following information: Full name of a legal entity including an indication to its form of incorporation according to its registration documents; taxpayer identification number (for RF residents) or similar identifier (for non-RF residents); address of a legal entity according to its registration documents; Principal State Registration Number (OGRN) for RF residents, if Registrant intends to use the domain name with a website to be registered as an electronic mass media outlet. If you are an individual, you must enter the following information: Full name, including first, middle, and last names, unless otherwise specified by the personal law or national custom; date of birth; document details, which prove the Registrant's identity, including series, number, date of issue of the document, and the name of the issuing authority; official address.

  • How do I set up email forwarding?

    Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "Email Settings" from the "Bulk Action" list. On the "Email Settings" page, select the "Forwarding Email" setting from the top drop-down menu. Enter in the email address you want for your domain email in the "Username" column (you do not need to enter the full email address such as e[email protected], only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Existing Email Address" column. If you would like to create additional aliases, click on the "Add Email" button. Press the "Save Email Settings" button to save your changes. NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Your settings should look similar to what is shown below: (click on it to see it larger) Email Forwarding Example Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Plans.

  • How do I create a CNAME?

    A CNAME record is short-hand for Canonical Name record, which allows you to assign a domain or subdomain to another address or hostname. CNAME records should only be used if you can't use an A record. NOTE: If you already have an A record within the Domain records section, please SKIP step 5! To create a CNAME, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) and select "DNS Settings" from the "Bulk action" drop-down menu. On the new page, select the "Dynadot DNS" option from the drop-down menu. In the "Domain Record (required)" section at the top, select "Forward" as the record type and enter "http://www.yourdomainname.ext" as the "Target Host". Under the "Subdomain Record (optional)" field, enter "www" as the subdomain, select "CNAME" as the record type and enter the CNAME record given to you. Scroll down to the bottom of the page and click on the "Save DNS" button to save your changes. Please be aware that it might take some time for your changes to propagate. A CNAME may be necessary for your domain to work with the following: Blogger, Blogspot, TypePad, iweb, MobileMe, zenfolio, ning. Your settings should look similar to what is shown below: (click to enlarge) CNAME Example

  • How do I request the Contact Record Whois Verification email to be sent again?

    To request a new Contact Record Whois Verification email, please follow these steps: Sign in to your Dynadot account. Select "Contact Records" from the "Domains" drop-down menu. Click on the link associated with the contact record you wish to edit in the "Name/Email" area. Unlock your account. Verify that your contact record details are correct, then scroll down to the "gTLD Verification" section. Click on the "Send Verification Email Now" button. If you fail to verify your Whois contact record within 15 days of receiving the original Contact Record Whois Verification email that went out to you, you will be unable to manage them. This means you will not be able to renew or change your domain settings until the contact is verified. If you are resending this email because you cannot manage your domains, we recommend following the verification instructions in the email as soon as you receive it, so you can regain control of your domains as quickly as possible.

  • I am trying to set my name servers, but the page just reloads when I click on it. Why?

    If you are trying to access your domain's name server settings and the page is simply reloading, this is because you need to verify your contact record. When you create a new contact record, you must verify it in our system. To do this, we send you an email with a link that you can use to complete the verification. This email is sent to the registrant email address indicated on that contact record. If you do not have this email, you can request to have the Contact Record Whois Verification email resent from within your account.

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