- How do I reset my password for my Advanced Web Hosting cPanel account?
To reset the password for your cPanel account, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click the "cPanel login" link under the "Edit Site" column. A new page should load in a new web browser window. Click on the 'Reset Password" link. Enter your cPanel username in the "Password Reset" box. Press the "Reset Password" button. You should receive an email from cPanel directly with instructions on how to change your password. NOTE: The cPanel username may not be the same as your Dynadot username. Please note that our Advanced Web Hosting product has been discontinued and can no longer be purchased. If you are looking for web hosting that supports cPanel, our VPS Hosting offers users several templates to choose from including cPanel (at an additional cost) and zPanel, which is free.
- How do I set up a domain using Dynadot's VPS with Sentora option?
Setting up your domain with Dynadot's VPS with Sentora is easy. To begin, you will want to have both your Dynadot account and your Sentora control panel open, and you will want to be logged in to both. Begin in the Sentora control panel. Follow these steps: Click on the "Domains" icon in the "Domain Management" section. Type your domain name into the "Domain name" field. The "Create a new home directory" option will already be selected for you. Press the "Create" button. The status will show as "pending" while your domain is being added. Return to the "Home" menu. Next, we want to create DNS records for this domain. In the "Domain Management" section, click on the "DNS Manager" icon and select your domain name from the drop-down menu. Press the "Edit" button. Sentora will create the standard default records. Press the "Create Records" button. On the "A" records page, you will see that custom name servers have been created, "ns1" and "ns2", along with the "mail" subdomain. If you select "MX" you will see that that record has been created for you as well. Use the available tabs to add any additional DNS records you may need. Let's go to your Dynadot account now. Select "My Domains" in the left-side menu bar and click "Name servers" in the drop-down. Click on the "Register Name Server" button. In the "Host Name" field, enter ns1.domain.extension. Move down to the "IP Address" field and enter your VPS IP address. Press the "Register Name Server" button to save your changes. Repeat the same steps for ns2.domain.extension. Lastly, you will want to connect your domain to the name servers you've created. In your Dynadot account: Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Name Servers" from the drop-down menu. Click the radio button next to "Select from your Name Servers" and choose your name servers from the lists. Press the "Save Name Server" button to save your changes. So that's all there is to it. Once everything has propagated, you will have successfully connected your domain to your Dynadot VPS with Sentora hosting.
- Do you have a website builder that comes with your web hosting plans?
We offer a free and easy-to-use Website Builder hosted on our reliable VPS hosting (this is separate from our VPS Hosting plan). We offer six templates to choose from that are completely customizable. Our Website Builder is mobile optimized, includes SEO, blog, coding tools, and, with our business plan, custom email. NOTE: You do not need to purchase additional web hosting with our Website Builder.
- How do I create domain email addresses in Email Hosting?
To create domain email addresses for Email Hosting, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Admin" tab in the main menu and then on "Mailbox Admin" in the sub-menu. Find out why "Mailbox Admin" may not appear. Enter the email address in the provided form. Press the "Create New Mailbox" button to save your changes. Our Email Hosting supports an unlimited number of email addresses (it's not called "Email Hosting" for nothing!). Learn how to access your email and find out how to turn on a "catch all" email address, so you will never miss an email just because of a typo! You can also visit the Email Hosting FAQ section of our help files for more info about how to set up your email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more.
- How do I access my domain email in Email Hosting?
To access your domain email in Email Hosting, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Mailbox" tab in the main menu. You should see your email addresses on that page. Click on an email address to access that email address's folders and settings. Learn how to create another email address in Email Hosting. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Motorola Droid Gmail Microsoft Outlook Thunderbird
- How do I log into my VPS Hosting?
You can log into your VPS Hosting server using SSH. To SSH into your VPS, please follow these steps: Open up a terminal window. Use the following command: ssh [enter your IP address here] -l root You may receive a warning message the first time you login. You can answer "yes" to move forward. Enter your password when prompted. You are now logged into your VPS server. NOTE: You can find your VPS IP address and password in the "VPS Hosting Created" email you received after your order completed.
- How do I restart MySQL in my Ubuntu VPS Hosting?
To restart MySQL in your Ubuntu VPS Hosting, log in as root and enter the following command: sudo service mysql restart
- Can I install my SSL certificate on your Web Hosting?
It depends on which hosting plan you purchase from us. We offer two hosting plans: VPS and Email - as well as our Website Builder (which includes hosting). The only web hosting plan that you can install an SSL certificate on is our VPS hosting as it has its own dedicated IP address. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.
- How do I create a subdomain in my cPanel Advanced Web Hosting plan?
To create a subdomain in cPanel, please follow these steps: Sign into your cPanel account. Under the "Domains" section, click on the "Subdomain" icon. Add your subdomain in the "Create A Subdomain" section. Click on the "Create" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- How do I set up Advanced Hosting email to work with my Gmail account?
To set up your Advanced Hosting email to work with your Gmail account, please follow these steps: Sign in to your Gmail account. Go to Settings and click on Accounts and Import. Click the "Add POP3 Email Account" button. Enter in the email address you'd like to access through Gmail. Google will now ask you for a username/password. The username is your full email address. The password is the password you've set up for your email address. If you'd like to use a secure connection (SSL) for sending and receiving email you'll need to check the box and use the name of the server you are on as the POP server, for example, zucchini.dynadot.com (your server name is listed in the URL when you go to the cPanel login). Then set the port to 995. If you do not want to use SSL, you can put mail.yourdomain for the POP server and use 110 for the port setting. You can select whether or not you'd like to be able to send email from that address once you go to the next step. Then you can choose the name you'd like associated with the email address. You can select Gmail to send email or you can send it through our servers. In either case, the from email address will still show as your domain email. If you choose to send through our servers, you will enter the same information you entered for the POP server earlier. If you are choosing to use SSL for this you will need to enter the name of your server and put the port to 465. If you are not choosing to use SSL, you need to put mail.yourdomain with the port set to 25. You can access manual mail client configuration settings as well as auto-configure settings we have available for Microsoft Outlook Express and the Mac Mail App in your cPanel account. After you complete your set up, Gmail will send you a verification email with a confirmation code you will need to enter. After you enter the confirmation code, you will see your new email listed in the Accounts & Imports section where you can also select whether or not you want to reply from the same address the message was sent to or not.