- How do I create domain email addresses in Email Hosting?
To create domain email addresses for Email Hosting, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Admin" tab in the main menu and then on "Mailbox Admin" in the sub-menu. Find out why "Mailbox Admin" may not appear. Enter the email address in the provided form. Press the "Create New Mailbox" button to save your changes. Our Email Hosting supports an unlimited number of email addresses (it's not called "Email Hosting" for nothing!). Learn how to access your email and find out how to turn on a "catch all" email address, so you will never miss an email just because of a typo! You can also visit the Email Hosting FAQ section of our help files for more info about how to set up your email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more.
- How do I access my domain email in Email Hosting?
To access your domain email in Email Hosting, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Mailbox" tab in the main menu. You should see your email addresses on that page. Click on an email address to access that email address's folders and settings. Learn how to create another email address in Email Hosting. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Motorola Droid Gmail Microsoft Outlook Thunderbird
- How do I change the domain associated with my Email Hosting plan?
It is possible to change the domain that is associated with your Email Hosting plan. This can be done in your Dynadot account by following these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the domain name that is currently associated with your Email Hosting plan. For example, www.yourdomain.com. Scroll down to the "Host a Different Website" section. Enter in the new domain name you want to use with your Email Hosting plan. The domain name you enter must be in your same Dynadot account. Click on the "Host Different Website" button to save your changes. It may take some time for these changes to propagate and for your website to show on your new domain. Please note that this will remove your Email Hosting from your original domain; however, it will not change its name servers. The domain will still be set to "Email Hosting" in its name servers, but visiting it will give you an error message. Find out how to set new name servers for your domain.
- How can I upgrade the bandwidth and/or disk space on my Email Hosting plan?
Our Email Hosting comes with 3 GB of bandwidth and 30 MB of disk space. You can choose to upgrade to either 10 GB or 30 GB of bandwidth and 100 MB or 300 MB of disk space for your Email Hosting. (You do not need to upgrade both bandwidth and disk space; you can choose to only upgrade one or both as needed). To upgrade your Email Hosting bandwidth and/or disk space, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the Email Hosting plan you wish to upgrade. (It should be a link, for example, www.yourdomain.ext) Choose the upgrade you want from the "Disk Max" (disk space) or "Bandwidth Max" sections. Press the "Upgrade Disk" or "Upgrade Bandwidth" button to add the item to your shopping cart (NOTE: If you are upgrading both, please add the upgrades to your shopping cart one at a time). Follow the "Checkout" buttons to complete your order. As soon as your order completes, your Email Hosting will be automatically upgraded to your new bandwidth and/or disk space settings.
- How do I log into my VPS Hosting?
You can log into your VPS Hosting server using SSH. To SSH into your VPS, please follow these steps: Open up a terminal window. Use the following command: ssh [enter your IP address here] -l root You may receive a warning message the first time you login. You can answer "yes" to move forward. Enter your password when prompted. You are now logged into your VPS server. NOTE: You can find your VPS IP address and password in the "VPS Hosting Created" email you received after your order completed.
- How do I restart MySQL in my Ubuntu VPS Hosting?
To restart MySQL in your Ubuntu VPS Hosting, log in as root and enter the following command: sudo service mysql restart
- Can I install my SSL certificate on your Web Hosting?
It depends on which hosting plan you purchase from us. We offer two hosting plans: VPS and Email - as well as our Website Builder (which includes hosting). The only web hosting plan that you can install an SSL certificate on is our VPS hosting as it has its own dedicated IP address. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.
- How do I create a subdomain in my cPanel Advanced Web Hosting plan?
To create a subdomain in cPanel, please follow these steps: Sign into your cPanel account. Under the "Domains" section, click on the "Subdomain" icon. Add your subdomain in the "Create A Subdomain" section. Click on the "Create" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- How do I set up Advanced Hosting email to work with my Gmail account?
To set up your Advanced Hosting email to work with your Gmail account, please follow these steps: Sign in to your Gmail account. Go to Settings and click on Accounts and Import. Click the "Add POP3 Email Account" button. Enter in the email address you'd like to access through Gmail. Google will now ask you for a username/password. The username is your full email address. The password is the password you've set up for your email address. If you'd like to use a secure connection (SSL) for sending and receiving email you'll need to check the box and use the name of the server you are on as the POP server, for example, zucchini.dynadot.com (your server name is listed in the URL when you go to the cPanel login). Then set the port to 995. If you do not want to use SSL, you can put mail.yourdomain for the POP server and use 110 for the port setting. You can select whether or not you'd like to be able to send email from that address once you go to the next step. Then you can choose the name you'd like associated with the email address. You can select Gmail to send email or you can send it through our servers. In either case, the from email address will still show as your domain email. If you choose to send through our servers, you will enter the same information you entered for the POP server earlier. If you are choosing to use SSL for this you will need to enter the name of your server and put the port to 465. If you are not choosing to use SSL, you need to put mail.yourdomain with the port set to 25. You can access manual mail client configuration settings as well as auto-configure settings we have available for Microsoft Outlook Express and the Mac Mail App in your cPanel account. After you complete your set up, Gmail will send you a verification email with a confirmation code you will need to enter. After you enter the confirmation code, you will see your new email listed in the Accounts & Imports section where you can also select whether or not you want to reply from the same address the message was sent to or not.
- How do I turn on/off the catch-all email address for Email Hosting?
By default, the catch-all email address is turned off for Dynadot's Email Hosting. However, it is a good idea to turn on the catch all because if it is enabled, email that is not addressed to a mailbox you have set up (including typos) will be delivered to your default mailbox. To enable or disable catch-all, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. In your Email Hosting web space, click on the "Admin" link in the main menu. Click on the "Mailbox Admin" link in the sub-menu. Find out why "Mailbox Admin" may not appear. Click on the "System Settings" link in the light blue box. Select the email address you'd like to receive the "catch-all emails" from the drop down to enable it in our system. If you'd like to disable catch-all, select "none" from the drop down. Click on the "Save Changes" button to save your settings. Learn how to create an email address in Email Hosting.