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  • How do I change my root password for my VPS Hosting?

    To change the root password for your VPS Hosting package, please follow these steps: log in as root and enter: passwd Enter your new password. If you make a mistake entering the new password, type: CTRL+C You'll be prompted to enter in the new password again. Re-enter the new password to verify.

  • I am trying to create my domain email addresses in Email Hosting, but the "Mailbox Admin" link does not appear. Why?

    If you are trying to create domain email addresses in Email Hosting and the "Mailbox Admin" link does not appear, check to see if you already have email forwarding set up for your domain by following these steps: Sign in to your Dynadot account. Select the "Domains" tab in the main menu. Locate your domain and click the link listed in the "Name Server" column. After the page loads, you should see your current name server choice close to the top of the page. Click on the "Email Forwarding" tab. Click on the radio button next to the "Do Not Forward Email" option. Click the "Save Email Settings" button to save your changes. The "Mailbox Admin" link should now appear in your Email Hosting account. Learn how to set up email forwarding for your Email Hosting addresses instead.

  • How do I install the LAMP software bundle (Linux, Apache, MySQL, PHP) on CentOS VPS Hosting?

    Once you SSH into your VPS Hosting, type the following commands to have LAMP installed: Install Apache yum install httpd chkconfig httpd on service httpd start Install MySQL Database Server In the last step when installing mysql, you will be asked to set a root MySQL password. You will also be asked to remove anonymous users, disallow root login remotely, and a few other questions. Answer "yes" all the way to the last question and the installation is finished. yum install mysql-server mysql php-mysql php -y service mysqld start chkconfig --levels 235 mysqld on /usr/bin/mysql_secure_installation The LAMP installation is done. Visit your default page: http://[IP Address] or http://[domain name]

  • How do I upload via FTP to my VPS Hosting with ZPanel or Sentora?

    To create an FTP account in your Sentora control panel, please follow the steps shown here: Open your Sentora control, visible at your VPS IP address. From the 'Home' screen, click the 'FTP Accounts' icon in the 'File Management' section. Choose a username and password for the account. Enter those in the provided fields. Select "Full Access" from the drop-down menu. For the "Home directory" option, make sure you select the 'Use Domain directory' option, then find and select the appropriate domain name from the drop-down menu. Press the 'Create' button. You should now see your FTP information listed on the page. This video demonstrates how to upload via FTP to your VPS Hosting with zPanel or Sentora.

  • How do I restart the FTP service in zPanel or Sentora for my VPS Hosting?

    To restart the FTP service for your zPanel or Sentora in your VPS Hosting, log in as root and enter: service proftpd restart Once your VPS returns Starting proftpd: [ OK ], the FTP service restart is complete. NOTE: The hostname needs to be a domain name, such as example.com.

  • How do I create an add-on domain in my cPanel Advanced Web Hosting plan?

    First, you must set your domain name servers to Advanced Hosting by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the "Dynadot Hosting" setting from the top drop-down menu. Select the "Advanced Hosting" option. Press the "Use Dynadot Hosting" button to save your changes. If your domain is registered elsewhere, please go to your registrar and set the domain to our Advanced Hosting name servers. You may need to allow some time for the change to propagate before moving on to the next steps. Next, you must add your domain in cPanel by following these steps: Sign in to your cPanel account. Click on the "Add-on Domains" button located under the "Domains" section. Enter the domain into the "New Domain Name" box. Under the "Subdomain/FTP Username" box, enter the FTP username. Enter the directory that will contain the add-on domain's files in the "Document Root Field" box. Enter the password for the add-on domain in the "Password" box and then confirm the same password in the box below it. Press the "Add Domain" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.

  • How do I renew my Email Hosting package?

    You can easily renew your Email Hosting plan(s) right from within your Dynadot account. Please follow these steps to renew your Email Hosting package: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Check the box next to the website(s) you want to renew. Click the "Renew" button. The item will be added to your shopping cart at the top left corner of the page. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your hosting has been successfully renewed. These instructions can also be used to renew your Advanced Hosting plan with us; however, you cannot purchase a new Advanced Hosting plan as this is a discontinued product. If your hosting plan expires, your website will go down. Make sure that doesn't happen by setting up auto-renew for your Email Hosting plan!

  • Do you place advertisements on websites using your web hosting or website builder plans?

    No, we do not place any ads or banners on websites that use either our VPS Hosting or Email Hosting plans. We also do not place any ads on any of our Website Builder plans, including our free five page plan. If you are using our free one page hosting available through our name server settings (which may no longer be available in some accounts), then we do place advertisements on your website.

  • How do I create folders in my Email Hosting email account?

    To create a folder in your Email Hosting email account, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Find the Email Hosting plan you want to edit and click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Mailbox" link in the top menu. Click on the email address you want to add. On the left-hand side of the page, click the "Settings" link. Under the "Mailbox Info" section, you can create up to 8 folders. Press the "Save" button to save your changes.

  • How can I set up my Advanced Hosting email to work with my iPhone?

    To set up your Advanced Hosting email on your iPhone, please follow these steps: First, retrieve your POP and SMTP settings in your cPanel account. Sign in to your cPanel account. Click on the "Email Accounts" icon under the "Mail" section. Find your email account and select "Configure Email Client" from the "More" drop-down menu. Use the "Non-SSL Settings" information. Next, grab your iPhone. Find and click on the "Settings" app on your iPhone. Click on the "Mail, Contacts, Calendars" section and then click on the "Add Account..." button. Scroll down and choose "Other". Under the Mail section, click on the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, make sure you choose the "POP" section. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your phone lists this information as "Optional", it is needed for your Dynadot email to work. Click on the "Save" button. A pop up window will appear stating "Cannot Verify Server Identity". This is okay, press "Continue". After what will likely be a bit of a wait, your phone may appear frozen, the same window will appear again. Press "Continue" a second time. The window should disappear quickly after this and return you to the page where you began. Send yourself a test email, you should now receive it on your iPhone. NOTE: If a pop-up window appears asking to continue without an SSL certificate, choose "Yes" and it will continue verifying. The pop-up window may come up more than once. Once the settings have finished verifying, you should be able to send an receive email from your iPhone. Please note that we no longer offer our Advanced Hosting product. If you are looking for a web hosting product, we offer VPS Hosting and Email Hosting.

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