Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
- How do I set up my Email plan on my iPad?
To set up your Email plan with your iPad, please follow these steps: First, you should retrieve your POP3 and SMTP settings in your Email Hosting account. Find and tap the "Settings" app on your iPad. Tap "Mail" and then "Accounts." Tap "Add Account" and then scroll down and choose "Other". Under the "Mail" section, tap the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. Choose either "POP" or “IMAP”. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. Once the settings are finished verifying, you should be able to send and receive email on your iPad. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPad Mac Mail Gmail Microsoft Outlook Thunderbird
- How do I turn on/off the catch-all email address for my Email plan?
By default, the catch-all email address is turned off for Dynadot's Email service. However, it's a good idea to turn on catch-all because email that's currently not addressed to a mailbox set up (including typos) will be delivered to your default mailbox. To enable or disable catch-all, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar. Click on the "Login/Edit" link under the "Edit Site" column. A new page should load in a new browser window. Click the Mailbox icon(Manage Mailboxes) on the Mailboxes section, located in the bottom left corner of the screen. On the next screen, click the cog button on top-right corner. Select mailbox. Click "Save". You should see a “Catch-All” Tag on the selected email. Learn how to create an email address in Email Hosting.
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