- How do I FTP my files through my web browser?
Currently, our web hosting service does not allow customers to FTP their files to and from our web server using a web browser. To use our FTP service, you will need to use a FTP client program to login and transfer files onto our servers. Where do I find my FTP settings on your Email Hosting? How do I upload via FTP to my VPS Hosting with zPanel?
- How do I add a web hosting plan to a domain in my Dynadot account?
Dynadot offers two great web hosting options: VPS Hosting and Email Hosting. We also make it easy since you'll be able to keep your domain and hosting in the same place! There are two ways to add a web hosting plan to a domain in your Dynadot account: On our web hosting pages: Get started by visiting our VPS Hosting or Email Hosting page. Then, click "Get Started" and enter the domain name you want to use with your hosting. From within your Dynadot account: After you sign in, select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to add web hosting and click on the "Bulk Action" button. Choose "Add Email Hosting" or "Add VPS Hosting" from the "Bulk Action" list. Press the "Shopping Cart" icon at the top and follow the "Check Out" buttons to submit your order. NOTE: #1 in the instructions above assumes you already own the domain name. If you do not already own the domain name, entering it on our web hosting pages will not register it for you, you will need to use our domain search to add it to your cart to purchase with your hosting.
- How do I reset my zPanel login password for VPS Hosting?
zPanel is just one of our the many free web hosting control panels you can use with our VPS Hosting. You can reset your zPanel login password by running a shell command through an SSH tunnel. To reset the password, log in as root and enter the following (without the brackets): /etc/zpanel/panel/bin/setzadmin --set "[your_new_password]"; How do I set my domain to use zPanel with my VPS Hosting?
- How do I rebuild my VPS?
If you've installed something incorrectly or your system files are corrupted in your VPS Hosting, you can first try to restore your VPS from the backup (VPS Hosting includes daily backups). If the backup file is also corrupted or if there are too many things to handle to fix your VPS, the easiest way to fix it is by rebuilding it. To rebuild your VPS, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on your VPS Hosting name (it should be a blue link). Scroll down to "VPS Control", you will be prompted to unlock your account. Once unlocked, under the "VPS Control" section, you'll need to shut down your VPS by clicking on the "Regular Shutdown" or "Force Shutdown" button. Wait for the VPS to complete shutting down. Select your control panel template from the drop-down menu. Click on the "Rebuild" button. NOTE: The rebuild process may take 15-30 minutes to complete. Once it has finished, your VPS will be ready to use again.
- I have uploaded my files to my Advanced Hosting account, but why do I get a HTTP 403 - Forbidden error?
In most cases, this is because your index.html or index.php file is in the wrong place. It should be in the public_html folder. To check if these files are in the public_html folder, please follow these steps: Sign into your cPanel account. Under the "Files" box, click on the "File Manager" icon. Choose "Web Root" in the pop-up window and click "Go". Click on the "public_html" folder. If your index.html or index.php file is not there, you will need to move it here, including any other relevant files and folders needed by that file. NOTE: These steps apply to your main domain. If this is an add-on domain, your index file will go in the "Document Root" specified when adding the add-on domain to your account. This is typically public_html/[yourdomain.com]. Please note that we no longer offer our Advanced Hosting product. If you are looking for a web hosting product, we offer VPS Hosting and Email Hosting.
- How do I set up email forwarding for my Email Hosting email?
To set up email forwarding for your domain on our Email Hosting, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should open in a new browser tab. Click on the "Mailbox" tab in the main menu. Choose the email account you want to forward. Click on the "Settings" link at the bottom left-hand corner of the page. Look for the "Delivery Options" box at the bottom of the page. Click on the check box next to the "forward email to another email address" section and then enter the email address you want the email to forward to. If you wish, you can leave the "Deliver Email to Inbox" checked so that you can also receive email in that email's inbox while also forwarding to another email address. Press the "Save" button to save your changes. Learn how to set up email with your Email Hosting. You can also visit the Email Hosting FAQ section of our help files for more info about this awesome product, including how it can be used to create a website and how to set up your Email Hosting email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more. NOTE: These instructions are only for setting up email forwarding within our Email Hosting. You can also set up email forwarding for your domain email in the domain's name server settings.
- Where do I find my FTP settings on your Email Hosting?
To find the FTP settings for your Email Hosting, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click on the "edit website" link in the "Edit Site" column. A new page will load in a new browser window. Scroll down to the bottom and you will find the "FTP Info" section.
- How do I create an add-on domain in my cPanel Advanced Web Hosting plan?
First, you must set your domain name servers to Advanced Hosting by following these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) and click on the "Name Servers" icon. Click on the "Dynadot Hosting" tab. Choose the "Advanced Hosting" option. Click on the "Use Dynadot Hosting" button to save your changes. If your domain is registered elsewhere, please go to your registrar and set the domain to our Advanced Hosting name servers. You may need to allow some time for the change to propagate before moving on to the next steps. Next, you must add your domain in cPanel by following these steps: Sign in to your cPanel account. Click on the "Add-on Domains" button located under the "Domains" section. Enter the domain into the "New Domain Name" box. Under the "Subdomain/FTP Username" box, enter the FTP username. Enter the directory that will contain the add-on domain's files in the "Document Root Field" box. Enter the password for the add-on domain in the "Password" box and then confirm the same password in the box below it. Click on the "Add Domain" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- What is web hosting?
Web hosting - or website hosting - is a service that allows individuals or organizations to make their website available on the World Wide Web. Web Hosting services typically offer server space that can be purchased or rented to host your website. There is a range of options from shared hosting, which offers space on a shared server, to hosting on dedicated servers. Dynadot offers three options for web hosting: Website Builder with built-in hosting, which offers customers a simple way to drag and drop their way to a beautiful website. VPS Hosting, which offers customers full access to part of a server (mimics a dedicated server, but at a lower cost). Email Hosting, which offers customers unlimited email and a great platform to built a simple, static website.
- My Email Hosting email is connected to my iPhone. How do I delete email from my web space using my iPhone mail client?
If you want your email to be deleted from your Email Hosting web space without logging into your Dynadot account, you can change your settings on the iPhone. Please follow these steps: Go to the "Settings" application on the iPhone. Click on the "Mail, Contacts, Calendars" button. Find your email account and click on it. Scroll down towards the bottom and click on the "Advanced" button. Select the "Delete from server" button under the "Incoming Settings" section. By default it's set to "Never", but you can choose "Seven days" or "When removed from Inbox". Exit out of "Advanced" and go back to your email account. Click on the "Done" button at the top right-hand corner to save your changes. Learn how to set up your Email Hosting email on your iPhone