Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Help>Web Hosting

Web Hosting

  • How do I let others access their email online with my Email plan?

    To provide your users access to their email accounts hosted at Dynadot, first, you’ll need to get your unique sign-in page: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar . Click on the "Sign In" link. Click the People icon (Users) beside the Mailboxes section, located in the bottom left corner of the screen On the top of the screen, you’ll see the unique link …webmail.dynadot.com, where your users can enter their Username and Password to “Sign in”.

  • How do I set up my Email plan in Mac Mail?

    To set up your Email plan in Mac Mail, please follow these steps: Retrieve your POP3 and SMTP settings. Do not forget to enable remote access. Open up your Mac Mail program. Select the option to Add Other Mail Account and press the "Continue" button. Enter in your email address and password and press the "Create" button. The account will need to be manually configured. Press "Next" to move to the next screen. Select either "POP" or “IMAP” and enter your details as shown below. Then, press the "Next" button. Enter in your SMTP details as shown below. Please make sure to enter your complete username and password, though the app may say it is optional. Then, press the "Create" button. Your email should begin working immediately. Note: This tutorial has been written using Mac Mail version 7.3 Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Gmail Microsoft Outlook Thunderbird

  • My domain is registered at Dynadot and I also use your Email plan. How do I configure my domain to my Email package?

    To use your Email plan, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and then click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Dynadot Hosting" from the top drop-down menu. Select "Email Hosting" from the list of choices (we no longer sell new Advanced Hosting plans). Press the "Use Dynadot Hosting" button to save your changes. You should now see “Dynadot Email Hosting” listed alongside your domain on the “Manage Domains” in your Dynadot account. Please be aware that it might take some time for your name server changes to propagate.

  • How do I create folders in my Email account?

    To create a folder in your Email account, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar. Click on the "login/edit" link under the "Edit Site" column. Choose the email in the Mailboxes section, located in the bottom left corner of the screen. Click the “Folders” option on the left-side menu bar, to show all the folders currently available. Click “Create Folder”, located below the folders list. Enter the folder name. Click “Create Folder” to save your new folder.

  • Are there any limitations to your web hosting plans?

    We currently offer two types of web hosting. Each of our options has its pros and cons depending on your hosting needs. Here are a few limitations to our web hosting packages. Our Email Hosting can be used for unlimited email accounts as well as a website; however: Email is only for simple, static HTML websites. PHP and MySQL databases are not supported. You cannot upload and run scripts, and there is no cgi-bin with existing scrips like formmail. There is no shell access to your account (e.g. using SSH or telnet). Spam websites, adult content, or illegal content are not allowed. Not sure if web hosting is right for you? Check out our easy-to-use, intuitive Website Builder that requires no coding! Try it for free or upgrade to get more tools including email!

  • What are the POP3, SMTP, and/or IMAP settings for my domain email in your Email plan?

    To access your POP3, SMTP, or IMAP settings, please follow these steps: Sign in to your Dynadot account. Select "My Email" from the left-side menu bar. Click on the "Login/Edit" link under the "Edit Site" column. A new page should load in a new browser window. Choose the email account you want under the Mailboxes section, located in the bottom left corner of the screen. Click on the Gear icon (General Settings) at the top of the left-side menu bar. Click on the "Settings" link at the bottom of the left-hand corner of the page. Look for the "Remote Access" box. To enable POP or IMAP access, toggle "Remote Access Enabled" on. Press the "Save" button to save your changes. Now this email account can be accessed by POP, SMTP, or IMAP. Use the settings in the "Remote Access" box to configure your email client software.

  • My Email plan is connected to my iPhone. How do I delete email from my web space using my iPhone mail client?

    If you want your email to be deleted from your Email plan without logging into your Dynadot account, you can change your settings on the iPhone. Please follow these steps: Go to the "Settings" application on the iPhone. Click on the "Mail, Contacts, Calendars" button. Find your email account and click on it. Scroll down towards the bottom and click on the "Advanced" button. Select the "Delete from server" button under the "Incoming Settings" section. By default it's set to "Never", but you can choose "Seven days" or "When removed from Inbox". Exit out of "Advanced" and go back to your email account. Click on the "Done" button at the top right-hand corner to save your changes. Learn how to set up your Email Hosting email on your iPhone

  • Can I connect to my Email plan with an IP address via an A record?

    Yes, you can connect to your Email account via an A Record; however this is not recommended as we cannot guarantee that the IP address will always remain the same. If you use the "Dynadot Hosting" setting, our system automatically updates any IP changes, but we are unable to do this for those with a custom DNS configuration, so the update would need to be done manually from within your account following these same instructions below. The current IP address used by our Email plan is 13.52.28.221, 13.57.119.71 and 54.153.83.56. Please be sure to enter the same records in the subdomain section. For your email to work, please include the MX record webhost.dynadot.com To prevent spoofing you may also include a TXT record "v=spf1 mx include:webhost-mail-out.dynadot.com include:spf.webhost.dynadot.com ~all" Please be aware it may take anywhere from 20 minutes to 24 hours for your DNS changes to propagate.

  • What are some basic HTML tags that I can use to build my website?

    Here are a few basic HTML tags that may be helpful: <p></p> – paragraph. <h1></h1> to <h6></h6> – heading. <br> – line break. Doesn't require content or a closing tag. <b></b> – bold <i></i> – italic <u></u> – underlined <a></a> – A link. The href attribute should be used to indicate the link's destination. Example: <a href="http://www.dynadot.com">Link to Dynadot</a> Please note the following: – Don't forget to include a closing tag (e.g. <b>bold</b>) – It is recommended to always use lowercase letters in tags. For more information regarding HTML, check out the HTML section of our blog where we have a few posts that can help get you started! Don't want to have to learn and use HTML or other code to create your website? We have the solution! Check out our easy-to-use, no coding-required, Website Builder! You can even try it for free!

  • How to create users and associate them with your hosted emails?

    To create a new user, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar . Click on the "Login/edit" link under the "Edit Site" column. Click the People icon (Users) beside the Mailboxes section, located in the bottom left corner of the screen Click “Create New User” Enter the Username. Click "Create New User" to save your new user. You can set which mailboxes they will have access to by clicking on its name and clicking “Add Mailbox” on the next screen. Choose the mailboxes for the user and click “Save Changes”. Inform the User of their new password as it shows on the list as well.

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