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    Domain-Related Questions

    • How do I restore my domain in redemption period?

      If the grace renewal period of your domain has already passed, you may still be able to restore the domain. Unfortunately, this is not guaranteed and will cost more because the domain has already been deleted. To restore your domain, please follow these steps: Sign in to your Dynadot account. Select "Inactive Domains" from the "Domains" drop-down menu. Any domains that can be restored will have a check box next to them. If there is no check box, then the domain cannot be restored. Check the box next to the domain names(s) you wish to restore. Click on the "Restore" button. The domains(s) will be added to your shopping cart at the top of the page. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your domain has been restored. Please note that a restore order will not include domain privacy even if you had privacy on that domain before it went into its redemption period. Privacy can be added after the domain is re-added to your account. In most cases, a restore can be done within 30 days (the typical redemption period of most domain extensions) after the renewal grace period (typically 40 days) has ended. However, sometimes a domain is purchased in our expired auctions and as a result, it cannot be restored. Find out more about the domain lifecycle.

    • My domain expired! Is there a Renewal Grace Period?

      Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 40 days. For example, this is the life-cycle of .COM, which has a 40 day renewal grace period: 2015/01/01 - Your domain is registered 2016/01/01 - Your domain expires 2016/01/01 - 2016/01/30 Renewal Grace Period (renewals are regular renewal price) 2016/02/01 - 2016/02/09 Renewal Grace Period (renewals include a $10 late renewal fee + regular renewal price) 2016/02/10 - 2016/03/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew" column. If you do not renew during the grace period, the domain will be deleted and is no longer controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar. About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly. Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up to date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email.

    • What is a domain restore? Why does it cost so much in comparison to a domain renewal?

      A domain should be renewed before its expiration date. If the domain expires, you can still renew it after the expiration date for a certain grace period (40 days usually). These renewals are at the regular renewal price until the last 10 days of the grace renewal period during which we charge a $10 late renewal fee. If you do not renew the domain within the grace period, then the domain is deleted. Dynadot no longer controls the domain name and it can no longer be renewed. After a certain redemption period (30 days usually), the domain is released back to the public and anyone can register it. If you decide you still want the domain within the redemption period, you need to restore it. This is a time consuming process that is not automated. We actually have to submit paperwork to complete the restore. Most of the price you pay goes to the central registry, not us. All restores include a 1 year renewal. A domain restore should not be confused with a backordering service. A domain restore is for domains that have been registered by Dynadot, but were deleted after the renewal grace period since the owner did not renew the domain. This is only for our customers who wish to restore a domain they had registered with us, but forgot to renew the domain after it expired. See our TLD List to find out the renewal grace period of each domain extension. Learn more about the domain lifecycle

    • Where can I find a list of my inactive domains?

      Any domains that have expired, been deleted, been moved, or been transferred away are considered "inactive" and will be listed in our inactive domains page within your Dynadot account. To find a list of your inactive domains, please follow these steps: Sign in to your Dynadot account. Select "Inactive Domains" from the "Domains" drop-down menu. This page is defaulted to list domains by their expiration date, with the most recent dates at the top; however, you can also click on "Domain Name" to list it alphabetically by domain name. You can also use the search to find domains more easily. You can potentially restore a domain on this page. If the domain is eligible to be restored, it will have a check box next to it.

    • Where do I find the Pending Delete Domain Evaluations?

      Pending Delete Domain Evaluations, also known as IPS reports, can provide valuable information about the domains in our backorders. To find the Pending Delete Domain Evaluations in your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "IPS" from the "Search" drop-down menu. NOTE: The Pending Delete Domain Evaluation reports are only available to accounts that qualify for Bulk or Super Bulk Pricing.

    • How can I do a bulk change ownership request?

      A bulk change ownership request allows the owner to move multiple domains to another Dynadot account in the same order. Although there are two ways to do a free change ownership request for just one domain - a domain push or a domain pull - only a domain push done by the owner can be used for a bulk change ownership request. Before starting a bulk change ownership domain push: The owner will need to make sure their domains are not about to expire. After the bulk domain push order is submitted, the recipient must accept the move before the domains expire. Otherwise, any domains that have expired will need to be renewed before they can be moved. Domains that did not expire will still be moved into the recipient's account, but the order will likely take longer to complete due to the expiration issues on the other domains. The owner will also need to unlock all of the domains to be pushed. The recipient will need to provide the owner with their forum name, which is different from their username. If they haven't already, the recipient will need to create a free Dynadot account first. Once the owner has confirmed the domains are not about to expire, are unlocked, and they have the recipient's forum name, the owner can submit a bulk change ownership domain push by following these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain names you want to move. Click on the "Change Acct" icon. Under the "Domain Change Account (Push)" section, enter the recipient's forum name. Click on the "Change Account" button. Follow the "Checkout" buttons to submit your change owner order. An email will be sent to the recipient of the domains asking them to confirm the move. Once the recipient accepts the move, the domains will automatically be pushed from your account to the recipient's account.

    • How long do I have to restore my domain after it has been deleted?

      If the grace renewal period of your domain has already passed, you may still be able to restore the domain. Unfortunately, this is not guaranteed and will cost more because the domain has already been deleted. Most top-level domains (TLDs) offer a restore period and in most cases it's 30 days. To see what the restore period is for a certain domain, you can visit the domain's TLD page (click on the individual domain extension from this page) and look under the "Restore Period" column in "Domain Information" section.

    • How do I renew my domain for more than one year?

      To renew your domain for more than one year, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) you wish to renew. Hover over the "Renew" icon and select "Renew." The item will be added to your shopping cart at the top right-hand corner of the page. Click on the "Checkout" button to go to the "Your Shopping Cart" page. You should see a drop-down menu allowing you to change the duration of the domain renewal. Select the duration you want for your domain renewal (up to nine years for most domain extensions). Follow the "Checkout" buttons to submit your order. Renewing your domain for more than one year is a great way to ensure that you don't lose your domain to expiration. Another great way to make sure you don't lose your domain (especially when there is a lot of time left until your next renewal) is by setting your domain to auto-renew.

    • How can I access the Hit Counter tool?

      You can use our Hit Counter tool to access traffic stats for domains using our Forwarding or Stealth Forwarding settings. To access this tool, please follow these steps: Log into your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Find your forwarded domain in the list and hover over the "Quick Info" menu. Select "Hit Counter" from the available options. When the new page opens, enter in a Start Day and End Day. Press "Search". Your hit statistics will be displayed here.

    • Do you offer revenue parking?

      Due to too many fraud clicks, we no longer offer revenue parking with our domain parking service.

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