Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Email

  • How do I create folders in my Email account?

    To create a folder in your Email account, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "login/edit" link under the "Edit Site" column. Choose the email in the Mailboxes section, located in the bottom left corner of the screen. Click the “Folders” option on the left-side menu bar, to show all the folders currently available. Click “Create Folder”, located below the folders list. Enter the folder name. Click “Create Folder” to save your new folder.

  • My Email plan is connected to my iPhone. How do I delete email from my web space using my iPhone mail client?

    If you want your email to be deleted from your Email plan without logging into your Dynadot account, you can change your settings on the iPhone. Please follow these steps: Go to the "Settings" application on the iPhone. Click on the "Mail, Contacts, Calendars" button. Find your email account and click on it. Scroll down towards the bottom and click on the "Advanced" button. Select the "Delete from server" button under the "Incoming Settings" section. By default it's set to "Never", but you can choose "Seven days" or "When removed from Inbox". Exit out of "Advanced" and go back to your email account. Click on the "Done" button at the top right-hand corner to save your changes. Learn how to set up your Email Hosting email on your iPhone

  • How do I let others access their email online with my Email plan?

    To provide your users access to their email accounts hosted at Dynadot, first, you’ll need to get your unique sign-in page: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar . Click on the "Login/edit" link under the "Edit Site" column. Click the People icon (Users) beside the Mailboxes section, located in the bottom left corner of the screen On the top of the screen, you’ll see the unique link …webmail.dynadot.com, where your users can enter their Username and Password to “Sign in”.

  • How do I set up my Email Hosting email in Microsoft Outlook?

    To set up your Email Hosting email in Microsoft Outlook, please follow these steps: Retrieve your POP3 and SMTP settings Open Outlook and enter your email address. For Incoming, select your preferred type (POP/IMAP). The server hostname should be "webhost.dynadot.com." The port should be 995 for POP and 993 for IMAP. Make sure the 'This server requires encrypted connection (SSL/TLS)' option is selected. Under 'Outgoing mail' enter 'webhost.dynadot.com' as your server and '587' as the port. From the 'Encryption method' drop-down, select the 'STARTTLS' option. Leave the 'Require logon using SPA' option unchecked. Hit the 'Next' button to complete your set-up. Your settings should look similar to what is shown below: A Record Example Note: If you already have Outlook set up with another email address, you will need to select 'Account Settings' from the 'File' menu and then select the 'Add new account' option before proceeding with the steps above. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Gmail Thunderbird

  • How to create users and associate them with your hosted emails?

    To create a new user, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar . Click on the "Login/edit" link under the "Edit Site" column. Click the People icon (Users) beside the Mailboxes section, located in the bottom left corner of the screen Click “Create New User” Enter the Username. Click "Create New User" to save your new user. You can set which mailboxes they will have access to by clicking on its name and clicking “Add Mailbox” on the next screen. Choose the mailboxes for the user and click “Save Changes”. Inform the User of their new password as it shows on the list as well.

  • How do I set up my Email plan on my iPad?

    To set up your Email plan with your iPad, please follow these steps: First, you should retrieve your POP3 and SMTP settings in your Email Hosting account. Find and tap the "Settings" app on your iPad. Tap "Mail" and then "Accounts." Tap "Add Account" and then scroll down and choose "Other". Under the "Mail" section, tap the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. Choose either "POP" or “IMAP”. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. Once the settings are finished verifying, you should be able to send and receive email on your iPad. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPad Mac Mail Gmail Microsoft Outlook Thunderbird

  • How do I create a custom email address that matches my domain name?

    There are a couple of ways you can create your own custom email address that matches your domain name: You can set up email forwarding. Email forwarding comes free with all domains registered at Dynadot. It allows you to create "[email protected]" and forward it to another email address such as Gmail, Yahoo, Hotmail, etc. The drawback of using email forwarding is that you cannot respond with your "[email protected]" email address. You can purchase Pro Email hosting & create your own email.

  • How do I access my domain email in my Email plan?

    To access your domain email with your Email plan, please follow these steps: Sign in to your Dynadot account. Select the "My Hosting" tab in the main menu. Click on the "login/edit" link under the "Edit Site" column. A new page should load in a new browser window. You should see your email addresses in the bottom left corner of the screen. Click on an email address to access that email address's folders and settings. Learn how to create another email address for your Email plan. Want to set up your email on another platform? Check out these additional instructions: iPhone iPad Gmail Thunderbird

  • I have set up Email Hosting email on the Motorola Droid, but why is it sending from the wrong email address?

    You may have multiple email accounts set up on your Droid. If so, the Droid will send an email using the "default" account. You can change which account is the default by following these steps: On the Droid home screen, touch the applications tab (at the bottom of the screen). Touch Email. Touch Menu (icon at the bottom of the phone). Touch Accounts. All of your email accounts should be displayed here. If not, please touch Return (icon at the bottom of the phone). If the account has a checkbox next to it, this means it is the default. If you would like to change your default email, touch and hold the account that you would like to be the default. Scroll down and touch Account settings. Touch the checkbox for Default account. Your emails should be sent from this account from now on. If you do not want to change your default email account, you can still send from an account that is not the default by following these steps: On the Droid home screen, touch the applications tab (at the bottom of the screen). Touch Email. Touch Menu (icon at the bottom of the phone). Touch Accounts. All of your email accounts should be displayed here. If not, please touch Return (icon at the bottom of the phone). Touch and hold the account that you would like to send from. Touch Compose. The From address should be from the account you chose.

  • How do I set up my Email plan to work with my Gmail account?

    To set up your Email to work with Gmail, please follow these steps: Log into your Gmail account. Click the gear icon on the top-right side of the page. Select “See all settings" from the drop-down menu. Click on the "Accounts and Imports" tab. Under the "Check mail from other accounts:" section, click the "Add a mail account" button. When the box pops up, enter your email address and click the "Next" button. Confirm that Gmailify is not available for this provider and press the “Next” button.Google will now ask for a username/password and POP settings. You can retrieve this information under your POP3/SMTP settings in your Email Hosting web space. IMPORTANT: Your username is ALWAYS the Full email address. Enter webhost.dynadot.com as the POP server. Change the port to 995. Check the "Always use a secure connection (SSL) when retrieving mail” option, and then click the "Add Account" button, and you will then be able to receive emails through Gmail. Gmail will then ask if you would like to send from this address as well. Select “Yes” and press the “Next” button. You will see another confirmation screen. Skip to the next step by pressing the “Next Step” button. The SMTP server should read webhost.dynadot.com.The SMTP server port should be 587. The "Secured connection using TLS" option should be selected by default. If not, please choose that option. Click on the "Add Account" button to save your changes. Next, gmail will ask you to verify the new address using a confirmation code or link. Once verified, you will be able to access your Dynadot email through your existing gmail account! NOTE: Gmail does not support IMAP. Want to set up your Email plan on another platform? Check out these additional instructions: iPhone iPad Mac Mail Microsoft Outlook Thunderbird

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