Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Why was my domain preorder cancelled?


There are a few reasons why your preorder may have been cancelled:

  • Preorders may be cancelled by our system if there is a trademark claim in the Trademark Clearinghouse (TMCH).
  • Preorders may be cancelled if the preordered domain, initially quoted at normal pricing, is later determined to be a registry premium domain. (This is set by the central registry.) Registry premium domains are sold at a higher cost than normal domains.
  • Preorders for domains that are marked as restricted or reserved cannot be registered. We will make every effort to keep our preorder search accurate, but due to the sheer volume of new TLDs being released, our preorder search may not have the most current reserved list.

If your preorder is cancelled, you will be given a refund in account credit.



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