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Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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What is domain auto-renew?

Ensure you never lose a domain with Dynadot's domain auto-renew! Our auto-renew system will take care of your domain renewal for you. Basically, once you set your domain to auto-renew and select a payment method for your auto-renew domains, our system will automatically renew your domain 15 days before its expiration date.

If for some reason, our attempt to renew your domain is unsuccessful, you will receive an email for us letting you know. Then, our system will continue to attempt to renew your domain everyday until the domain is removed from your Dynadot account. This allows you to address the issue - usually a payment issue such as an expired credit card, not enough account credit or inactive checking account to cover the renewal - and then allow our system to still take care of the renewal for you. Once your domain auto-renewal has been completed, you will receive a confirmation email from us.

NOTE:

  • If your domain expires and our system was unable to successfully auto-renew it, you can also manually renew it yourself. Most domains have a renewal grace period that will allow you to complete the renewal for a certain amount of time after the domain's expiration date.
  • Setting an expired domain to auto-renew will also initiate a renewal attempt.

How do I edit an existing credit card?
How do I add another credit card to my Dynadot account?

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