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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
IP Question - Error code: ERR_CONNECTION_TIMED_OUT
3/18/2015 08:58
How long does the system take to start recognizing your IP.
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3/19/2015 08:53
Propagation can take anywhere from 20 minutes to 48 hours.
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3/20/2015 12:28
I am not sure what to do.  I am new Dynadot customer:

Casa Camino Real
314 South Tornillo Street
Las Cruces, NM 88005
575-523-399

I need to get email from my webserver:  Acorn Host.  I can send email from them at:  [email protected]
but I can not receive email.  Can you help me?

I previously gave you an email of [email protected] but I do want to add the [email protected]

I appreciate any help!!

Sincerely yours,

Denise Chávez

_______________

Here is some information:

Hello Denise,

Please check what name servers are set up at your registrar.
They should be ns15.acornhost.com. and ns16.acornhost.com. (without any ip)
Your emails are not reaching your email because the sending server is not sure where to send the emails since your name servers are currently pointed to ns1.dynadot.com and ns2.dynadot.com.

Please change that so your emails can reach the mail box.

Thank you,
Regards,
Marko G.
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3/23/2015 00:51
Looks like your domain has been set to use the nameservers your providers gave to you. Please feel free to contact us again if we can be of any further assistance.
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