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unable to use MX and CNAME for Microsoft 365 Email setting

Posted By q_e_jacksonville_us

6/7/2022 21:36

in order to use Office 365 exchange, it require to use MX record , CNAME record. However, when I use the custom DNS setting, it only allow either CNAME or MX record but not both.

Here is the article from Microsoft.
https://docs.microsoft.com/en-US/microsoft-365/admin/misc/set-up-dns-records-vsb?WT.mc_id=365AdminCSH_inproduct&view=o365-worldwide#add-a-cname-record-to-connect-users-to-their-mailboxes

Can you please help me with this setup

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Posted By q_e_jacksonville_us

6/7/2022 21:48

found out that you need to use the subdomain records

Subdomain = autodiscover
Type = CNAME
IP add = Autodiscover.outlook.com

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Posted By q_e_jacksonville_us

6/7/2022 21:48

found out that you need to use the subdomain records

Subdomain = autodiscover
Type = CNAME
IP add = Autodiscover.outlook.com

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teamdynadot replied q_e_jacksonville_us :11/18/2022 05:32

Thank you for contacting Dynadot.
It appears on your account you have received assistance from our customer support team on chat.
If you have any more concerns or questions please specify in details and feel free to reach out to us via chat, email or phone from here.
https://www.dynadot.com/community/about/contact.html .
Best Regards,
Dynadot Support Team

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