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Bought domain name but its still processing
Posted By dillon
8/31/2015 12:33
Hi,

I bought a domain name for the buy now offer, it has been transferred to my account however the status of payment still says "Processing". I don't want to randomly get a message saying payment was rejected and so domain is taken away from me. Can support confirm that payment has been successful? I paid via skrill. I chat to support and they said I must confirm payment by clicking link sent to email, which I already have done.

Hope to hear back soon.
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9/1/2015 16:08
There is no issue with the payment itself. Domain sale orders remain in "Processing" status for at least 5 days.

What is the "Domain Sale" process for your Marketplace?

Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works:

  1. A seller lists a domain for sale at a specific price in our Marketplace.
  2. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment.
    • If the domain is registered with another registrar, the domain transfer fee will be displayed on the domain listing page and added to the final price.
  3. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar.
  4. The sale proceeds are credited to the seller's Dynadot account (minus a 10% Marketplace commission fee) after the processing period ends.

NOTE:

  • Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time.
  • The processing period will take 5-7 days.
  • The sale proceeds are credited as Dynadot account credit, but can be paid out on request.

What other ways can you earn on Dynadot?

Participate in our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too!

Join our affiliate program. Advertise Dynadot on your website and earn commission.

From Help Section: Domain Market > Marketplace > What is the "Domain Sale" process for...
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Posted By dillon
9/4/2015 05:49
Its been over 6 days, please can someone approve the purchase already :(
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9/10/2015 14:35
The domain is already in your account. The order will complete when the seller is paid, which should be done in the next few days.
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