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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Website not working
2/26/2015 20:07
hELLO

i buy a host but my website is not online

just can see a page lxhost
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2/26/2015 23:12
There is only a basic hosting in your account. I searched the domain name and it seems to be using name servers from other providers. You can choose to ask your domain name host provider for help or you can set name servers for your domain to 'ns1.dynadot.com' and 'ns2.dynadot.com' as we suggested in the email.

Please feel free to contact us again if we can be of any further assistance.
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2/27/2015 07:44
Thank a just need add name server ?
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2/27/2015 08:37
Yes, you would need to set your name servers to 'ns1.dynadot.com' and 'ns2.dynadot.com'.

Here is a link on how to set your name servers:
https://www.dynadot.com/community/help/question/set-name-servers
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2/28/2015 15:47
ok but why i buy a domaine and i have not domaine http://i.gyazo.com/1b81d6876246e160259260b2577e3bc3.png
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3/1/2015 09:06
anyone can help me ?
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3/1/2015 23:10
Hi, as we have told you in another section of the forum, the domain xpanel.com is not registered with us. You can its registration information here:

http://whois.domaintools.com/xpanel.com

What you purchased with us were a basic hosting plan and a upgrade on it as stated in the Order Finished email we sent to the email address associated with your dynadot account.

If you are the owner of the domain, you can setyour domain up following the instructions in the email we sent to you. And if you are not the owner and still want this domain, you will need to contact with the owner using the registration information in the whois info directly.

Please feel free to contact us again if we can be of any further assistance.
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3/2/2015 07:03
no im not the ownner on this domaine how i can registre a new domaine ?

I thought I'd buy a new domain...
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3/2/2015 22:20
You will be able to register a domain from here:
https://www.dynadot.com/

Enter the domain name you want and search for the result. If it shows avaiable, you can register it with us.
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