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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Want to transfer!
9/6/2013 19:40
Hello,

My website bongtingzon.com is hosting with dynadot under the kalipigroup.com, and i want to buy another host with my primary bongtingzon.com. how can i do that?
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9/8/2013 15:24
Before you can order a new Advanced Hosting package for bongtingzon.com, you'll need to remove it from your kalipigroup.com account.  You can do this in the 'Add-on Domains' section of your cPanel account.  Look for the 'remove' link.  

After that, set your domain to park again and wait for the change to propagate before ordering the new package.
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9/9/2013 20:21
the problem is i cant get in to my cpanel, my kalipigroup.com was expired!!!
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9/10/2013 17:09
An expired domain should not prevent you from accessing cPanel.  If you've forgotten your login information, please try the steps below:

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9/11/2013 18:50
i tried many times to reset my passwrod but its not comint through...any problem?
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9/12/2013 11:48
The cPanel password reset email function is working.  If you are not receiving the email, you may be entering the incorrect username or have a block on your IP address.  Please email [email protected] for assistance.
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9/16/2013 21:29
dynadot_staff says: The cPanel password reset email function is working.  If you are not receiving the email, you may be entering the incorrect username or have a block on your IP address.  Please email [email protected] for assistance.


I received all the confirmation codes on my email, but everytime i paste and click ok theres nothing happen, its like refreshing the screen only!

anymore suggestions?
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9/18/2013 17:46
Sounds like you may have been locked out due to failed login attempts.  Please email your IP address to [email protected] for assistance.  

http://whatismyip.com/
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9/19/2013 21:19
IP address sent to email
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9/22/2013 15:11
We have not received anything from you.  Where did you send it?  Can you send it again?
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9/24/2013 16:45
i send to this email add [email protected]


u got pm
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