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Not receiving e-mails

Posted By a_s_bristol_gb_2

11/11/2017 06:21

I have just bought a domain name and the e-mail hosting service. I am able to send e-mails - but not receive them. What is the problem?

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Posted By teamdynadot

11/17/2017 12:19

It looks like your domain currently has MX records set to use Google's mail service, so the emails for the domain are being directed to Google's servers. If you'd like to switch that over to our Email Hosting service, you would just need to remove those records and replace them with ours. There's a guide on how to do that here:

How can I use your Email Hosting for email only?
https://www.dynadot.com/community/help/question/basic-hosting-for-email

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