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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
New plans and email?
2/1/2023 12:33
I did use the website business plan with email on that plan and now Feb 1 all my plans changed to pro and email was separated to my hosting.  Ok, I see how that makes it easier to manage email details but none of my users can login now.   Does anyone else have this problem?  I have a ticket in but was given no guidance on what I need to do, other than wait.
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2/2/2023 11:19
Ok, currently the system has changed from [email protected] to just using your username when logging into 'Mailbox User' address:  I'll try to update this as I learn more.
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teamdynadot replied m_w_wasilla_us :5/26/2023 11:44

Thank you for your post. We did change our hosting and email plans recently to be a little more streamlined. We now offer Free and Pro.  If you were on any other plan (other than free) it has now been converted to the Pro option. You can now access your new email inbox by following these steps:

From there you can create mailboxes, add users and set access levels.  I hope this information was helpful, if you require further assistance or have any questions, please use our chat or email to connect with one of our agents quickly.

Dynadot Support Team
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