"Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) (state 14)."
Can you please assist me in resolving this issue?
Error message details:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) (state 14).
I contacted Google and went through their Troubleshooter page and all indicates that something is misconfigured with my DynaDot account. I've verified my MX Records are correct (as they have been for over a year now).
Can you please take a look at the following page and confirm that there is not something blocking my email at DynaDot? Thanks!
Occasionally, Gmail IP addresses are included on 'suspicious' lists by third-party organizations, like SORBS. Here are some suggestions that will help your domain receive valid messages and maintain a low level of spam:
* Try using a spam classifier, like SpamAssassin. When determining if a mail is valid, spam classifiers consider many aspects of the message, rather than just looking at the IP address.
* If you use a third-party block list, you should have a whitelisting mechanism in your SMTP gateway.
* Using only one list, such as SORBS, is not recommended.
* Avoid using lists that only expire entries after long periods of time, or even worse, never. We recommend using a 48-hour list that only keeps records of recent spam activity.
If your domain still has trouble receiving messages from Gmail users, please follow the troubleshooting steps below. At each step, we'll provide instructions or further questions to help narrow down the issue you're facing.
I'm having the same problem.
Though emails can still be sent, is not receiving any emails at all, returning the sender that same error message.
After googling several sites, it seems to be a problem within the Dynadot account.
Any Dynadot staff that could help us out?
I would greatly appreciate prompt resolution in this matter. I rely on this domain and it's emails. I would not like to have to switch everything over to a new host.
I'd guess that when an @gmail.com address emails me it is coming from Google's email servers and not being forwarded back to Google's servers by DynaDot. I can see how this may end up being blocked as malicious by firewalls as the sender and forwarding address are probably very similar. I would appreciate if DynaDot would correct the issue.
The problem with your account is that you've set up Mailbox users but not actual email addresses.
The only email address that you have set up is the default email@example.com. To set up email addresses, please follow these steps:
How do I create domain email addresses in Email Hosting?
To create domain email addresses for Email Hosting, please follow these steps:
Our Email Hosting supports an unlimited number of email addresses (it's not called "Email Hosting" for nothing!). Learn how to access your email and find out how to turn on a "catch all" email address, so you will never miss an email just because of a typo!From Help Section: Web Hosting > Email Hosting > How do I create domain email addresse...
webhost.dynadot.com is the DNS name for the IP address 188.8.131.52 (which you specified as the IP address to use). Also, I've been using my email without issues for several months setup using the DNS name rather than the IP address. Naturally, I had to use a CNAME record rather than an A record, but it worked exactly the same (up until recently).
I've made the changes and will wait patiently to see if they correct the issue. Thanks for the help.