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Forums -> Server incidents -> Can't send email - Dynadot site listed as Spam?
s_a_somers_us posted:
0
Since last evening, I can only receive emails, but can not send any. I'm getting a note that Dynadot has been listed as spam when I try to send through Outlook. Are you aware of this issue?
ReplyQuote5/3/2013 07:40
user_3573 posted:
Over here, neither sending nor receiving e-mail is working ("server connection terminated"), website is down for "scheduled maintenance" (when was it scheduled?) -- would be nice to hear from Dynadot what's going on.  Thanks.
ReplyQuote5/3/2013 08:02
Yes, that just started a bit ago.
ReplyQuote5/3/2013 08:30
I'm having the same problem - just sent a private message to Dynadot_staff, they've asked me for my IP address. I hope they can fix this
ReplyQuote5/3/2013 18:02
Would anyone, by chance, have Comcast as their ISP?  Here is the exact message that I'm getting using MSOutlook:

Task '[name@website.com] - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).  The server responded: 421 smtp.webhost.dynadot.com your ip address has been banned due to spam complaints'

IP address that my system is using is 67.189.209.246
ReplyQuote5/3/2013 21:59
According to this (and my delivery failure notices)

http://smtp.e-dns.org/parkmail.dynadot.com.

parkmail.dynadot.com servers are being blocked due to spam complaints.

This is pretty serious.
ReplyQuote5/5/2013 09:17
I'm not sure how this effects the servers ?
ReplyQuote5/5/2013 16:03
teamdynadot posted:
We have removed the IP checking from our SMTP server, so this problem should be resolved now.  Please let us know if you continue to experience any difficulties.  Thank you again for your patience and understanding.
ReplyQuote5/7/2013 10:58
r4mnes posted:
Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more at http://support.google.com/mail/bin/answer.py?answer=7720
[(0) parkmail.dynadot.com. [54.214.28.174]:25: 421 parkmail.dynadot.com your ip address has been banned due to spam complaints]
ReplyQuote5/13/2013 00:48
liroann posted:
same here:


Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more at http://support.google.com/mail/bin/answer.py?answer=7720
[(0) parkmail.dynadot.com. [54.214.28.174]:25: 421 parkmail.dynadot.com your ip address has been banned due to spam complaints]
ReplyQuote5/13/2013 17:09
teamdynadot posted:
r4mnes  and l_g_k_hu:

Those errors relate to email received.  As it turns out, many spammers use gmail addresses.  When we initially added our spam filters, we would block the sending IP when an unwanted message was received.  This was a bit too broad, however, as many addresses will share the same IP.  We have now focused the filter to block only the specific address, so this error too should now be resolved.  

We'd like to thank you all again for your patience and understanding.
ReplyQuote5/16/2013 17:03