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inform us when things go wrong..

Posted By a_j_munich_de

9/7/2014 19:58

Shit happens, but I expect to be informed when it does.

Like today, when many of your DNS servers failed for hours and my clients where left without a website and mail delivery. This was bad, and there was no update nor information what was going wrong from you side.

This is not acceptable, there is no way I could explain this f**up to my clients, because its not in their domain - but its in yours !!

Please - care about your service...

PS: cross-posting for effect

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Posted By teamdynadot

9/10/2014 16:37

Our apologies for the down time. We will work on posting issues on our social media and/or forum pages.

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