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banned from backorder requests. help please !
7/27/2015 01:46
Hello!

I know it's my fault that i had not paid in time. But it's really an accident.

I did not  mean to delay  it.

Could you please lift the ban?

Thank you very much!
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7/28/2015 15:14
Sure, we have lifted the auction ban this time. Please be sure to pay for all Expired Auction or Backorders you win in the future as our system will automatically ban your account again if payment is not received in time. You can also set your Marketplace Default Payment Settings to automatically pay in case you forget.

How do I set my marketplace default payment settings in my account?

If you are planning to participate in our Expired Auctions and/or Backorders in our Marketplace, you need to set up your marketplace default payment settings first. Setting this up allows our system to put through your payment automatically so your order can complete on time. Both expired auction and backorder orders must be paid for within a limited time of 24-48 hours or you may be banned from our auctions.

The following payment methods are available for your marketplace default payment type: account credit (default selection), or credit card. You will be able to select up to three payment methods and priorities.

To set your marketplace default payment settings in your account, you first need to turn on your auto-payment settings by following these steps:

  1. Sign in to your Dynadot account.
  2. Select "Payments" from the left-side menu bar, and click "Marketplace Default Payment" on the right.
  3. Choose "Yes" from the "Turn autopay on?" section.
  4. Select your preferred payment method.
  5. Click on the "Save" button at the top right corner to save your changes.


NOTE: At present, our automatic payment options are limited to account credit and credit card. If you would like to use other methods for your expired auction or backorder order, please complete your payment manually.

From Help Section: Domain Market > Expired Domain Auctions > How do I set my marketplace default p...
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