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How do I open a support ticket?

Posted By danhumphry

7/4/2020 20:58

I'm trying to contact support and seems pretty impossible. On my tickets page there is no open a ticket button like expected. The live chat is busy.

I need assistance.
Thanks

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Posted By ideafix

8/16/2020 21:49

Same here.
P.S. I get a reponse in support chat. There is no open ticket feature anymore. They open a ticket for you in case the issue has not been resolved right there.
Also you can send an email here https://www.dynadot.com/community/about/contact.html if you prefer non-realtime interaction.

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Posted By r_p_noida_in_1

12/19/2021 00:43

My Website Rhythm2home.com is not working. Also no support on Sunday. How to deal with dynadot in future.

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Posted By r_p_noida_in_1

12/19/2021 00:44

danhumphry says: I'm trying to contact support and seems pretty impossible. On my tickets page there is no open a ticket button like expected. The live chat is busy.

I need assistance.
Thanks

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Posted By teamdynadot

5/10/2022 12:05

Hello,

Tickets are created by our support staff when the issue is not completely resolved upon first contact. However, we do also have alternate contact methods, in case live chat happens to be busy.

Our available contact methods are listed here: https://www.dynadot.com/community/about/contact.html

Please do not hesitate to contact us if you still need support, as we would be very happy to help you.

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