We have recently become aware of fake abuse notifications being sent out to our customers. The abuse messages look like they are being sent from our [email protected] email; however, these messages are NOT being sent from us and should be disregarded.

If you receive one of these emails or an email that you think may not be from us, do not click on any links, reply directly to the email, or call the number listed in the email. You can instead contact us via [email protected], our online chat, or our phones at 650-262-0100.

Here is an example of the email being sent out (click to enlarge):



Check out our blog on how to tell if something is a spam email for more tips on how to avoid falling for scams.

Post by Robyn Norgan