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a_v_ramsgate_gb
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Posts: 6
 
Subject: Phone verification problem (problem now fixed) Date Posted: May 14, 2008 3:01am
 
Hi, I registered a new domain yesterday with Dynadot, I then requested a grace deletion of the domain and got an account refund, after that, I checked my email to find I had received an email with a link for me to visit Dynadot to verify my phone number, I submitted the phone call request and received a message straight away, unfortunately, the call lasted about 1 second and all the voice on the message said, was something that sounded like the word "boo" or "blue", which obviously isn't the 4 digit code.

I registered a new domain today, so no doubt I will receive another email to verify my number for the new domain.

For the previous verification, it doesn't give me the option to ask for another verification call to be made, and I can't make international calls on my phone as they are barred along with premium number calls, so, what can I do to get my number verified?


[This post has been edited by a_v_ramsgate_gb on May 14, 2008 3:10am.]


[This post has been edited by a_v_ramsgate_gb on May 15, 2008 2:35pm.]
 
dynadot_staff
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Re: Phone verification problem (a_v_ramsgate_gb) Date Posted: May 14, 2008 10:36am
 
We can manually phone verify your account.  

Is there a time frame that works best for us to call you?
a_v_ramsgate_gb
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Posts: 6
 
Re: Phone verification problem (dynadot_staff) Date Posted: May 15, 2008 6:25am
 
Hi Staff,

Excellent, feel free to call me any time from now until 6:00pm UK time today, I will be out for my evening bike ride after that time.
a_v_ramsgate_gb
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Posts: 6
 
Re: Phone verification problem (a_v_ramsgate_gb) Date Posted: May 15, 2008 10:36am
 
Hi again Staff,

I received a call at 6:01pm today which was a voicemail, it was pretty garbled and I couldn't make much of it out, all I could make out was someone saying they were phoning about my phone verification.

I am now not going out for my evening ride as I have a damn puncture, so, feel free to call me again now or any time this evening up to 11:00pm UK time, cheers mate.


[This post has been edited by a_v_ramsgate_gb on May 15, 2008 10:37am.]
a_v_ramsgate_gb
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Posts: 6
 
Re: Phone verification problem (a_v_ramsgate_gb) (problem fixed) Date Posted: May 15, 2008 2:34pm
 
Hi Staff,

Thanks for your help in this matter, sorry about the phone going directly to voicemail when you called, apparently, my little boy had been messing about with the phone without my knowledge grrrrrrrr, kids, don't you just love them :-/
  
 
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