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e_n_miami_us
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Posts: 2
Subject: Frequently Get Server Busy Date Posted: Mar 31, 2011 6:49am PDT
 
We frequently get a Server Busy message when trying to register new domain names. Yesterday we tried several times in the afternoon with hours between each try with no success and same thing when we came in this morning. I manually registered the domain name so our client didn't have to wait any longer but the errors occur so frequently that we lose a lot of time retrying. Is there anything that can be done to increase the availability of your servers?
 
dynadot_staff
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Posts: 4275
Re: Frequently Get Server Busy (e_n_miami_us) Date Posted: Mar 31, 2011 4:33pm PDT
 
Hello,

Our engineers will look into the issue and see if there is anything we can do to alleviate this issue.

Best Regards,

Dynadot Staff
d_l_sheffield_gb
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Posts: 3
Re: Frequently Get Server Busy (dynadot_staff) Date Posted: Apr 5, 2011 11:49am PDT
 
I get this "ok, system_busy" all the time since three days,
today api was working only for a few minutes


 [This post has been edited by d_l_sheffield_gb on Apr 5, 2011 11:50am.]
e_n_miami_us
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Posts: 2
Re: Frequently Get Server Busy (d_l_sheffield_gb) Date Posted: Apr 7, 2011 10:56am PDT
 
Unfortunately we're still getting the same errors. It makes the API almost useless.
m_r_nice_fr
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Posts: 1
Re: Frequently Get Server Busy (e_n_miami_us) Date Posted: Apr 11, 2011 11:05am PDT
 
I get the same error: I get "system busy" for 60% of my queries.

Could you please have a look?
5ivehead
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Posts: 8
Re: Frequently Get Server Busy (m_r_nice_fr) Date Posted: Jun 3, 2011 12:26pm PDT
 
We recently hit Bulk status and have been testing the API. If all went well, the plan was to transfer domains over and make Dynadot our registrar of choice. However, we're getting the "system_busy" for 50%+ of our queries as well...until the domain name is gone, that is. Once it's gone, the "system_busy" error drops to about 10ish%.

Thanks for looking into this.
taxue
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Posts: 2
Re: Frequently Get Server Busy (5ivehead) Date Posted: Jun 3, 2011 11:23pm PDT
 
I have the same problem with it.
Please Dynadot.com enginer help to fix it, thanks.
dynadot_staff
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Posts: 4275
Re: Frequently Get Server Busy (taxue) Date Posted: Jun 6, 2011 11:52am PDT
 
As we have a limited number of connections, a server busy message can happen if there are too many searches going on.  As we get more and more bulk customers, this will happen more often.  

We are currently working on getting more connections, but unfortunately it's not a simple process.  We will do our best to make this happen.

Also, there are certain periods of the day where central registries drop domains, such as the 11-12 window for COM/NET  During these periods, the number of searches will increase.
user_3206
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Posts: 3
Re: Frequently Get Server Busy (dynadot_staff) Date Posted: Dec 8, 2011 6:45pm PST
 
Problem is back. Now worst then ever.
j_greenvale_us
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Posts: 74
Re: Frequently Get Server Busy (user_3206) Date Posted: Jan 22, 2012 12:14pm PST
 
So you have a problem with the API being slow yet you open it up for all the customers?  BS
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