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jason_falleiro
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Posts: 2
Subject: SMTP server is not working Date Posted: Dec 17, 2010 1:54pm PST
 
I'm having trouble setting up the email service with my domain. The POP server works properly and receives emails that are directed to me. However, the SMTP server isn't working like it should. I'm using Mac Mail v4.3 (latest). My SMTP settings are below.

Server: smtp.webhost.dynadot.com
Port: 25
SSL: Off
Username: jason@jasonfalleiro.com
Password: entered
Authentication: Password

I'm assuming everything is correct since this was posted in a guide on this website.
 
dynadot_staff
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Posts: 4275
Re: SMTP server is not working (jason_falleiro) Date Posted: Dec 21, 2010 1:58pm PST
 
Can you post the exact error message? Also, have you tried using port 1025? Some ISPs might have port 25 blocked.
jason_falleiro
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Posts: 2
Re: SMTP server is not working (dynadot_staff) Date Posted: Dec 22, 2010 1:16pm PST
 
Thank you for the help. SMTP is now working using port 1025.
s_a_tampa_us
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Posts: 1
Re: SMTP server is not working (jason_falleiro) Date Posted: Feb 6, 2012 2:30pm PST
 
It's so Sad that this post was started in 2010, and the solution to it was to change the port from 25 to 1025, yet it's 2012 & under the dyandot smtp setup it's still saying 25.
dynadot_staff
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Posts: 4275
Re: SMTP server is not working (s_a_tampa_us) Date Posted: Feb 6, 2012 4:01pm PST
 
It depends on how you're setting up your email.  Our help file for Mac Mail (and Outlook) has always suggested port 1025:

How do I set up my Dynadot E-Mail in Mac Mail?

To set up your Dynadot email in Mac Mail, please follow these steps:

  1. Retrieve your POP3 and SMTP settings
  2. Open up your Mail program.
  3. Under the "Mail" menu, select "Preferences."
  4. Click the "+" sign shown at Number 1.
  5. Enter your account details as shown below:


  6. Click the "Server Settings" button.
  7. Enter your account details as shown below, then press the "OK" button:


  8. Click on the Advanced menu shown at Number 2.
  9. Enter your account details as shown below:
  10. You can click the Red X to Exit and Save your settings.

These instructions only apply if you've previously set up an email account in Mail.

If you are setting up Mail for the very first time, please follow these instructions:

  1. Log into your Dynadot account and retrieve your remote email access information.
  2. Enable remote access to your email account.
  3. Open up your Mail program.
  4. Enter your account details as shown below:


  5. Press the "OK" button. The program will try to verify your account and fail. This is okay. Press "Continue" three times.
  6. Your mailbox should pop up. Under the "Mail" menu, select "Preferences."
  7. Click the "Server Settings" button.
  8. Enter your account details as shown below, then press the "OK" button:


  9. Click on the Advanced menu shown at Number 2.
  10. Enter your account details as shown below:


  11. You can click the Red X to Exit and Save your settings.

Note: This tutorial has been written using Mail version 1.3.11

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