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Subject: Dissatisfied new customer |
Date Posted: Jan 19, 2012 2:53pm PST |
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I am a new customer as of less than a month. I had an issue with the add on domain process in c panel. I attempted to reach technical support via email, chat, and the forum. I also tried multiple times to call. No one ever answered. When calling, I was automatically placed on hold and hug up on after around 3 minutes of holding. The issue was resolved but it took days to do so.
[This post has been edited by s_j_knoxville_us on Jan 19, 2012 3:19pm.] |
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Re: Dissatisfied new customer (s_j_knoxville_us) |
Date Posted: Jan 21, 2012 4:36pm PST |
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| We're sorry to hear this. On what day and at what time were you trying to reach us? |
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